--- description: LogMeIn Resolve : qu'en pensent les utilisateurs ? Lisez les avis sur LogMeIn Resolve, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: LogMeIn Resolve - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de cybersécurité](/directory/1035/cybersecurity/software) > [LogMeIn Resolve](/software/2055969/goto-resolve) # LogMeIn Resolve Canonical: https://www.getapp.fr/software/2055969/goto-resolve Page : 1/10\ Suivant: [Page suivante](https://www.getapp.fr/software/2055969/goto-resolve?page=2) > Conçu pour les PME d'aujourd'hui, GoTo Resolve est un logiciel d'assistance informatique tout-en-un qui aide les professionnels de l'informatique à rationaliser leur centre d'assistance en rassemblant tous les outils dont ils ont besoin pour communiquer, identifier des problèmes et les résoudre plus rapidement. > > Conclusion : 216 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 216 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: GoTo - **Pays**: Orem, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **Prix à partir de**: 29,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Inde, Irlande, Italie, Malaisie, Nouvelle-Zélande, Philippines, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - API - Accès et contrôle à distance - Accès sans surveillance - Alertes/Notifications - Alerts/Escalation - Assistance à distance - Audit des problèmes - Authentification - Champs personnalisables - Chat en temps réel - Connexion sécurisée - Contrôles/Permissions d'accès - Définition des priorités - Dépannage - Formulaires personnalisables - Gestion de l'assistance téléphonique - Gestion de la configuration - Gestion de la conformité - Gestion de la sécurité - Gestion de logiciel ## Intégrations (12 au total) - Acronis Cyber Protect - ConnectWise PSA - Dynamics 365 - Freshdesk - Freshservice - HaloPSA - JIRA Service Management - Microsoft Intune - Microsoft Teams - SentinelOne - ServiceNow IT Service Management - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de cybersécurité](https://www.getapp.fr/directory/1035/cybersecurity/software) ## Catégories connexes - [Logiciels de cybersécurité](https://www.getapp.fr/directory/1035/cybersecurity/software) - [Logiciels de gestion des appareils mobiles (MDM)](https://www.getapp.fr/directory/613/mobile-device-management/software) - [Logiciels antivirus](https://www.getapp.fr/directory/2307/anti-virus/software) - [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software) - [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software) ## Logiciels similaires 1. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3480 reviews) 2. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.6/5 (798 reviews) 3. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4092 reviews) 4. [Milvus](https://www.getapp.fr/software/132287/milvus) — 4.8/5 (298 reviews) 5. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1789 reviews) ## Avis ### "Great Supporting tool via remote" — 4.0/5 > **YagneshKumar** | *13 décembre 2017* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Go to Assist offers a wide variety of feature, First; with unlimited live end-user support- with one click i am able to convert a phone session with a customer into an online support session. Secondly, Session Reporting where i am able to jot down notes during the session, track my time spent, and more importantly record my session and download them for archiving and training purposes. Third, I am able to transfer files securely to my customer's pc and diagnose the issue. Fourth, GoToAssist has a dynamic remote support, where it enables multi-sessions for up to eight customers at a single time, transfer, files and reboot/reconnect if need be. Last but not Least, GoToAssist offers a trail version for users who want to test the software. > > **Inconvénients**: The lack of support, There were times when i had questions about the new features or even basic support for GoToAssist but thier customer support isn't sufficient to respond back in time, or it takes time for them to return to my messages via email. > > Ability to transfers files, record sessions, connect more than one end-user, chat option to take notes for the issues and much more ----- ### "Would recommend for regular remote support" — 4.0/5 > **Ben** | *12 mai 2022* | Production audiovisuelle | Taux de recommandation : 7.0/10 > > **Avantages**: Remote support works well, good tools for setting up support sessions, plenty of logging options. > > **Inconvénients**: It's a bit more expensive than some other comparable solutions I've used but it's worth the money for longer term users. ----- ### "Don't like Goto Resolve" — 2.0/5 > **Nimesh** | *26 avril 2023* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: reporting. > > **Inconvénients**: very slow and there are times program can not find asset > > poor ----- ### "Premier Desktop Remote-in Application" — 5.0/5 > **Shae** | *12 décembre 2018* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Quick and easy to learn with minimal to no learning curve for new users. Same goes for end-users when working with clients. Easy to navigate and open several sessions allowing a single user to simultaneously remote into multiple computers. This product has been integral in troubleshooting issues for clients, updating our software solutions remotely, looking at computers specs and watching client daily operations to allow for effective communication. > > **Inconvénients**: No cons to report at this time. As I'm always looking to reduce costs, I regularly look at other vendors. I have not been able to find a comparable product at a lower price point. As such, we will be sticking with GoTo Assist for the foreseeable future. ----- ### "best of the best cloud based remote desktop Tool" — 5.0/5 > **Giridhar** | *28 mars 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The Most I like in GoToAssist is: 1. We can easily connect using remote desktop and secure 2. We can Access and Control unattended computers 3. Can Send files using this tool 4. Can Control PC and Apple MAC computers 5. Inbuilt Chat option 6. Real time customer Support > > **Inconvénients**: If I can get it for free for a lifetime then there'll be no dislikes about this tool :D > > I have been using GoToAssist to provide technical support to my clients mostly and it helps me a lot in resolving all the issues in real time as it's a cloud based remote desktop tool. I was using this tool since 2012 and as of now resolved nearly more than 5000 customer and clients technical issues without any delay. Thanks a lot to this tool as it's always helps me a lot in delivering customer's business on time :) ----- Page : 1/10\ Suivant: [Page suivante](https://www.getapp.fr/software/2055969/goto-resolve?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2055969/goto-resolve) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées