ToolWatch by AlignOps
ToolWatch by AlignOps
En savoir plus sur ToolWatch by AlignOps
ToolWatch Enterprise est un logiciel de gestion de l'outillage conçu pour aider les entreprises de construction à suivre et gérer des outils, des matériaux, des consommables et les équipements d'une grande entreprise. Les administrateurs peuvent utiliser la solution pour configurer une arborescence de l'organisation afin de gérer plusieurs stocks et points de reporting pour les équipements répartis dans l'ensemble de l'entreprise.
Les fonctionnalités clés de ToolWatch Enterprise comprennent la gestion des listes, la gestion des utilisateurs, les rôles, les autorisations, le traitement des transferts, etc. Le logiciel fournit un module de montage qui permet aux utilisateurs d'organiser les consommables utilisés pour un travail spécifique sous forme de groupes. Les entreprises peuvent également utiliser la solution d'arrêt de service pour désigner un produit spécifique comme étant hors service et indiquer un motif tel que perdu, en fin de vie et détruit.
ToolWatch Enterprise propose un navigateur de transfert qui permet aux superviseurs de créer, supprimer, suivre et afficher des demandes de transfert d'équipement. Le module de reporting permet aux utilisateurs d'accéder à des rapports et des graphiques portant sur les achats, les services, les transferts, les listes de catalogues de produits, etc.
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62 avis
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- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Managing tools
Publié le 30/11/2023
Avantages
All the features in the system like locations of tools and being able to send out reports
Inconvénients
It seems the cost is high compared to others systems
- Secteur d'activité : Construction
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
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Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ToolWatch
Publié le 15/05/2023
One of the better decisions our company made many years ago was to transition to ToolWatch. We...
One of the better decisions our company made many years ago was to transition to ToolWatch. We have been far better off in our Shop/Warehouse operation because of having this software tool.
Avantages
Being on the finance side of the equation, I love the ability to assign costs to tools, equipment, materials and consumables and then job cost them to our projects. Next, is the general ability to track tools from inventory sites to job sites
Inconvénients
Over the years we have had a few minor issues with components in the Service Area and Transfers in regards to Units of Measure that took some time to "correct", but overall there is no "least"! One "negative" has been the change in billing in association with the Cloud, as costs have crept upwards.
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
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Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
2% USER FRIENDLY
Publié le 24/09/2018
Although the support is somewhat helpful, support can only do what they can do as their hands are...
Although the support is somewhat helpful, support can only do what they can do as their hands are tied. It is the developers behind the curtain who need to think outside their box!
Avantages
There is definite potential with this software; however after my 2 years with my company and using TW (employer usage 10+yrs) and making user friendly recommendations, there have been no changes incorporated.
Inconvénients
Real time not really real time! TW needs to get some app and software testing done by real users who will let them know where changes/updates need to be made. (if not already submitted as a ticket to TW support). With the new app loaded and tested by field guy, he says "it is so complicated now, why did they ever change it?" I personally have made so many suggestions and not only have they been obviously ignored, they removed the "remember me" feature for logging in! Seriously?! Why would the developers removed such a helpful user friendly feature... goes to show there are not actual users testing for recommendations! no-brainer. TAKE THE RECOMMENDATIONS AND SUGGESTIONS FROM THE USERS AND THIS SOFTWARE COULD ACTUALLY BE HELPFUL INSTEAD OF BEING HEADACHE. Unfortunately, I do not foresee my employer changing to a different software application anytime soon although I will be researching alternatives!!!
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
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Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User-friendly with Exceptional Customer Service
Publié le 29/06/2023
Avantages
ToolWatch is a super easy product to use, very user friendly.I have also taken many on-line training sessions and thoroughly enjoyed and found them useful.The customer service is superb.
Inconvénients
The least "user-friendly" part of ToolWatch would probably be importing a new rate sheet however customer service is more the eager to help you through the process.
Réponse de Align Technologies
Dear Kara,
Thank you for your fantastic review of ToolWatch! We are glad to receive your feedback and are delighted to hear that you find our software user-friendly.
Your positive comments about how easy it is to navigate ToolWatch are encouraging. We strive to provide an intuitive interface that allows our users to navigate seamlessly through the platform.
Providing comprehensive training resources is a top priority for us, and we're pleased to know that they benefit you.
Moreover, we are grateful for your appreciation of our exceptional customer service. Delivering superb customer support is at the heart of what we do, and your acknowledgment of our team's efforts is motivating.
Regarding importing a new rate sheet, we understand that it may seem less user-friendly, but we're pleased to know that our customer service team has been eager to help you through the process. We're continuously working on improving our platform, and your feedback helps us identify areas where we can further enhance the user experience.
If you have any additional questions or need further assistance, please don't hesitate to contact our Customer Success Team at customersuccess@toolwatch.com. We are here to support you and ensure you have a smooth and successful experience with our software.
Once again, thank you for your review and for choosing ToolWatch. We are honored to have you as a customer and look forward to continuously exceeding your expectations.
Best regards,
Your Customer Success Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
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Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Tool Watch is a great system.
Publié le 21/10/2021
Tool Watch has been very helpful in finding tools, and getting tools repaired under warranty.
Tool Watch has been very helpful in finding tools, and getting tools repaired under warranty.
Avantages
Ease of use. The system is very easy to use for first timers. Tool lookup is great to use when looking for tools in our inventory, if barcode is missing you can lookup with description or serial number.
Inconvénients
Report feature. I would like the report feature to be more customizable, with the ability to save previously run reports.
Réponse de Align Technologies
Hey Carl - Thank you for taking the time to leave a review! We appreciate it! Did you know on our Enterprise Tier, we do offer Custom Reporting? Please reach out if you would like more info. Thanks!
ToolWatch by AlignOps - FAQ
Voici quelques-unes des questions fréquentes sur ToolWatch by AlignOps.Q. Quels sont les types de licence disponibles pour ToolWatch by AlignOps ?
Types de licences disponibles pour ToolWatch by AlignOps :
- À partir de : 2 520,00 $US/année
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise ToolWatch by AlignOps ?
Utilisateurs habituels du logiciel ToolWatch by AlignOps :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues ToolWatch by AlignOps est-il disponible ?
Langues dans lesquelles ToolWatch by AlignOps est disponible :
anglais
Q. ToolWatch by AlignOps prend-il en charge les appareils mobiles ?
Appareils pris en charge par ToolWatch by AlignOps :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications ToolWatch by AlignOps peut-il s'intégrer ?
Applications s'intégrant à ToolWatch by AlignOps :
CMiC, GPS Insight, Geotab, Microsoft Entra ID, Okta, OneLogin, Procore, Spectrum, ViewPoint, eCMS
Q. Quelles sont les ressources d'aide disponibles pour ToolWatch by AlignOps ?
Ressources d'aide disponibles pour ToolWatch by AlignOps :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
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