RateTiger

En savoir plus sur RateTiger
RateTiger est une plateforme de technologie hôtelière conçue pour aider les hôtels à gérer les canaux, les réservations, les réservations directes, les contenus, les tarifs et la connectivité en ligne. Elle permet aux hôtels de toutes tailles, y compris les chaînes, de gérer les tarifs et la disponibilité sur les canaux de vente en ligne, de recevoir des réservations, de surveiller la stratégie de tarification des concurrents, de maintenir la parité des tarifs et de suivre les performances.
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Avis
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ratetiger - Ease of distribution & Excellent support team
Publié le 10/12/2019
My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this...
My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this software.Single window operation is must tool when you compare to other similar product.Pricing is the one issue which they can work out specially with long standing client - mainly in price sensitive market like Dubai.
Avantages
Best part of the software is customer support , wherever you stuck just drop an email to support team & they make sure query resolved.Its single window use for inventory , rate , stop sale , LOS is USP. We are using them since last 06 years and keep recommending to our peers as well.This software is very user friendly , which comes so handy during training session with new staff.
Inconvénients
Pricing - Mainly for long time associate they should reduce pricing or try to add new features like Live OS or revenue management tool without any charges.
Pourquoi passer à RateTiger
Single Window operation .Réponse de eRevMax
Dear Alankar,
Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless.
Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience.
We look forward to serving you as best as we can!
Have a great day!
Best regards,
Team RateTiger
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Amazing tool but requires to be more user friendly
Publié le 10/12/2019
It is good but I wouldn't recommend it to friends unless they fix this rate weights issue.
It is good but I wouldn't recommend it to friends unless they fix this rate weights issue.
Avantages
It has a lot of features and flexibility to apply many setup requests
Inconvénients
1- I have to repeat all the rate weights setup for any new channel that I have to connect to Rate tiger. Since I - manage a group of hotels, each hotel has around 10 room types, in addition to single and 3rd and Quad occupancy for each room time, it became having a new channel on board is like killing me times because I have to repeat setting up the rate weights for all these hotels and room types again. I used other channel managers like Rate Gain and Site Minder in previous hotels companies and the connecting process was much easier than this, it is only one time configeration on the channel manager and is applicable to any new channel that we connect, all i do is the room type mapping for any new channel and that is it!
2- there are some channels that requires a specific complicated way to setup theri rate weights like TBO and Expedia, we didn't know that until we referred back to support team and advised us this issue and then asked us to do illogical calculation to have such channels on board, so this system really is not user friendly.
Réponse de eRevMax
Dear Sherif,
Thanks for your kind review. Rest assured, we've taken note of your feedback. We are glad to know you like RateTiger and we would further work on to optimize your hotel online distribution process and make it seamless.
Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience.
We look forward to serving you as best as we can!
Have a great day!
Best regards,
Team RateTiger

- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Overbooking, rude staff, do not use.
Publié le 25/01/2024
Overbooking, staff very rude, management not responsive. Do not make this mistake.
Overbooking, staff very rude, management not responsive. Do not make this mistake.
Avantages
Cheap, but you pay peanuts, you get monkeys like these guys.
Inconvénients
Overbooking, rude staff, non responsive management
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Manage Your Inventory
Publié le 07/04/2021
Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels...
Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels , Which impact positivily direct on the customer satisfaction and increase in the same time the productivity and reduce waste times and concentrate in the real business .
Avantages
The Software of ratetiger make the life easy in regards of controlling the inventory , price , rate shopper ,price analysis and morover managing rates , the software easy to use and integration process with suppliers and the system is very efficient and easy . There are many features available in the software that enables you to easily control the product you sell and get seameless Experience .
Inconvénients
The features of the software are very efficient and professional , we were able to connect the system to the booking engine very easily plus ability to connect with the most metasearch sites , and even guest experience sites as well.
Alternatives envisagées
SiteMinderPourquoi passer à RateTiger
we choose ratetiger suite as the provide quality customer service , many features in one softeare and in the same time very reasonable and competative prices .Réponse de eRevMax
Dear Patron,
We would like to thank you for your review and rating. Its our privilege and pleasure to have received such positive inputs.
Your feedback encourages us to work harder and continue to provide you with world-class products and support.
We look forward to our continued association in the coming years.
Have a great day!
Best regards,
Team RateTiger
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great tool for a good price
Publié le 30/05/2022
Easy to use product, helps to reduce daily workload a lot.
Easy to use product, helps to reduce daily workload a lot.
Avantages
Implementation was well planned, took a bit longer than scheduled.
Support is fast and effective
Very small downtime and errors
Inconvénients
Support was a bit inconsistent in the beginning. I have asked for a dedicated support person, since than it is working perfectly fine.
Alternatives envisagées
SiteMinderPourquoi choisir RateTiger
CostPourquoi passer à RateTiger
Cost-quality ratio was best. Also RateTiger does connect to a lot of channels you may not even aware about yet.Réponse de eRevMax
Hi
Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple!
RateTiger - FAQ
Voici quelques-unes des questions fréquentes sur RateTiger.Q. Quels sont les types de licence disponibles pour RateTiger ?
Types de licences disponibles pour RateTiger :
- À partir de : 69,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise RateTiger ?
Utilisateurs habituels du logiciel RateTiger :
11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues RateTiger est-il disponible ?
Langues dans lesquelles RateTiger est disponible :
anglais
Q. RateTiger prend-il en charge les appareils mobiles ?
Appareils pris en charge par RateTiger :
Android (mobile)
Q. Avec quelles applications RateTiger peut-il s'intégrer ?
Nous n'avons pas d'informations sur les intégrations offertes par RateTiger.
Q. Quelles sont les ressources d'aide disponibles pour RateTiger ?
Ressources d'aide disponibles pour RateTiger :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour RateTiger.