--- description: Reviewpro Reputation : qu'en pensent les utilisateurs ? Lisez les avis sur Reviewpro Reputation, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Reviewpro Reputation - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/234/survey/software) > [Reviewpro Reputation](/software/2054610/reviewpro-reputation) # Reviewpro Reputation Canonical: https://www.getapp.fr/software/2054610/reviewpro-reputation Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/2054610/reviewpro-reputation?page=2) > ReviewPro Hotel Reputation Management est un logiciel cloud conçu pour aider les entreprises d'hôtellerie à afficher et à gérer les avis sur divers sites et agences de voyages en ligne via un portail unifié. La plateforme permet aux organisations de comparer les scores de réputation des hôtels à l'aide du GRI (Global Review Index) dans plusieurs langues. > > Conclusion : 6 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 6 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: A Shiji Group Brand - **Entreprise fondée en**: 1998 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, espagnol, français, indonésien, italien, néerlandais, portugais, russe, thaï, turc - **Pays disponibles**: Afrique du Sud, Allemagne, Andorre, Arabie saoudite, Argentine, Aruba, Australie, Autriche, Bahamas, Barbade, Belgique, Brésil, Cambodge, Canada, Chili, Colombie, Corée du Sud, Costa Rica, Dominique, Espagne et 42 de plus ## Fonctionnalités - Analyse des sentiments - Créateur d'enquêtes - Distribution multicanal - Emplacements multiples - Gestion des modèles - Gestion des réponses - Intelligence artificielle et machine learning - Notification en cas d'avis émis - Rapports et analyses - Rapports personnalisables - Real-Time Notifications - Suivi des mots-clés - Surveillance des avis émis - Tableau de bord - Third-Party Integrations ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) ## Catégories connexes - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software) - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) ## Logiciels similaires 1. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1204 reviews) 2. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (704 reviews) 3. [Shopper Approved](https://www.getapp.fr/software/100805/shopper-approved) — 4.9/5 (132 reviews) 4. [GiveMe5.ai](https://www.getapp.fr/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 5. [Review Wave](https://www.getapp.fr/software/121311/review-wave) — 4.7/5 (70 reviews) ## Avis ### "Great product to support your reputation" — 4.0/5 > **Utilisateur vérifié** | *21 juin 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: It is a great platform that allows better and clear understanding of what impacts are happening on our hotel and how we can manage these effectively to grow our business. The system provides some good and powerful analytics which allow for better decisions to be made. > > **Inconvénients**: None\! all is good. Ever since using the platform it has been easy for us to manage our reviews and it is very clear as to where our opportunities are. ----- ### "ReviewPro forever" — 5.0/5 > **Teodora** | *6 février 2023* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: Il fatto di poter gestire 11 strutture da un unico dashboard è estremante utile. Si perde un sacco di tempo saltare da una piattaforma ad altra, logarti, autenticarti . Qui hai la possibilità di vedere tutto. Poi, è molto intuitivo e facile, e quando non si capisce qualcosa, l'assistenza è estremamente cortese e tempestiva > > **Inconvénients**: Il fatto che non sono tutte le piattaforme visibile. La più grande perdita è stata Facebook. > > Con ReviewPro, hai il controllo totale della tua Brand Reputation, ti serve meno tempo per rispondere a TUTTE le recensioni ( utilizzando i template di risposta) in più hai la possibilità di utilizzate le lingue che ti servono. ----- ### "Don’t use it if you are a small hotel" — 1.0/5 > **Utilisateur vérifié** | *29 octobre 2018* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing. Probably it is good for a big hotels > > **Inconvénients**: Very expensive, poor service. I had to pay for two years for something that it wasn’t usefull for my business ----- ### "ReviewPro - An Extensive Suite of Tools for Customer Feedback Surveys and Correspondence" — 4.0/5 > **Aaron** | *19 février 2020* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The most helpful feature of ReviewPro was the ability to reply to guest surveys and comments online using preset templates, this saved our staff a tremendous amount of time in the busy season when surveys were piling up and we found it very convenient to use. The ReviewPro smartphone app was also very useful when working out of the office and tied very nicely to the web browser version. Again, this saved the staff time and allowed us to respond to our guests even when out and about. > > **Inconvénients**: Our company was looking a more affordable provider for guest survey solutions; so we did transition to SurveyMonkey. However, ReviewPro does offer a lot of quality services for their price. ----- ### "Customer service is exceptional\!" — 5.0/5 > **andrea** | *23 mai 2022* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The very best thing about ReviewPro, aside from the functionality, is their customer service. Their team is willing to meet as many times as possible to ensure easy deployment, successful campaigns, and clear understanding. We hosted zoom meeting with ReviewPro reps in order to create customized surveys to capture strategic data and influence customer loyalty. The custom options that were available made the process positive and successful. We liked that we could incorporate all of our own branding credentials from logos to colors and even wording. > > **Inconvénients**: The cost is high for small sized properties. The scale is not matched for privately owned small sized hotels and inns. > > Overall, the experience I had with ReviewPro was positive and successful. The success is mostly due to the great teamwork between the property and the ReviewPro representatives. They cared deeply about our goals and worked creatively to meet our needs. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/2054610/reviewpro-reputation?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2054610/reviewpro-reputation) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées