--- description: Heimdal Remote Desktop : qu'en pensent les utilisateurs ? Lisez les avis sur Heimdal Remote Desktop, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Heimdal Remote Desktop - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de prise en main à distance](/directory/563/remote-support/software) > [Heimdal Remote Desktop](/software/2053310/heimdal-remote-desktop) # Heimdal Remote Desktop Canonical: https://www.getapp.fr/software/2053310/heimdal-remote-desktop > Heimdal Remote Desktop est un outil d'assistance à distance compatible avec de nombreux systèmes d'exploitation, qui permet aux utilisateurs d'entrer en contact avec leurs employés et leurs clients à tout moment et en tout lieu. > > Conclusion : 2 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 2 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Heimdal® - **Pays**: Copenhagen, Danemark ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Belgique, Belize, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada, Chili, Chypre, Corée du Sud, Costa Rica et 66 de plus ## Fonctionnalités - API - Accès et contrôle à distance - Accès sans surveillance - Accès à plusieurs moniteurs - Annotations - Authentification - Authentification unique - Authentification à 2 facteurs - Autorisations basées sur les rôles - Chat en temps réel - Chat et messagerie - Comptes d'utilisateur multiples - Connexion sécurisée - Contrôles/Permissions d'accès - Dépannage - Enregistrement de l'écran - Enregistrement de session - Fonction de glisser-déposer - Gestion de la conformité - Gestion des applications ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de prise en main à distance](https://www.getapp.fr/directory/563/remote-support/software) ## Catégories connexes - [Logiciels de prise en main à distance](https://www.getapp.fr/directory/563/remote-support/software) - [Logiciels de bureau à distance](https://www.getapp.fr/directory/1731/remote-desktop/software) ## Logiciels similaires 1. [Splashtop](https://www.getapp.fr/software/117491/splashtop-business-access) — 4.7/5 (737 reviews) 2. [TeamViewer ONE](https://www.getapp.fr/software/90948/teamviewer) — 4.6/5 (11646 reviews) 3. [AnyDesk](https://www.getapp.fr/software/120039/anydesk) — 4.6/5 (1801 reviews) 4. [RemotePC](https://www.getapp.fr/software/122051/remotepc) — 4.7/5 (583 reviews) 5. [Zoho Assist](https://www.getapp.fr/software/9913/zoho-assist) — 4.7/5 (1509 reviews) ## Avis ### "Heimdal Remote Access Review" — 3.0/5 > **Jayesh** | *30 octobre 2026* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: Heimdal Remote Desktop is intuitive and easy to use, providing a similar experience to other leading remote support tools. This helps minimise the learning curve for support engineers and allows them to quickly establish remote sessions without additional complexity. One of the key advantages is the tight integration with the Heimdal platform. Rather than searching through multiple systems to identify a user's device, support staff can simply search for the user within the Heimdal console and quickly locate all associated endpoints. This streamlined approach reduces the time spent identifying the correct device, enabling engineers to connect and begin troubleshooting more efficiently. > > **Inconvénients**: One area for improvement is the user consent process when initiating a remote session. The current consent notification period can be restrictive, particularly when users are away from their device, in meetings, or unable to respond immediately. Extending the time allowed for users to accept a connection request would provide greater flexibility and improve the overall support experience. Additionally, there is currently no option for authorised IT administrators to override the consent request using administrative credentials or an approved password mechanism. While user consent is important for privacy and security, there are situations where support staff may need urgent access to a managed device, such as troubleshooting critical incidents, performing emergency maintenance, or supporting unattended devices. Having a controlled and audited administrator override capability would enhance operational efficiency while maintaining appropriate governance and security controls. > > Heimdal Remote Desktop is a capable and effective remote support solution that integrates well within the wider Heimdal platform. The ability to quickly locate users and their associated devices, combined with the convenience of managing remote support alongside security, patching, and endpoint management functions, makes it a valuable tool for IT operations. While the core functionality is strong and suitable for day-to-day support activities, there are several areas where further development would enhance the overall user experience and bring the product more in line with established remote access vendors. Improvements such as more flexible consent options, an audited administrator override capability for approved scenarios, extended desktop application functionality, and additional management features would further strengthen the platform and improve operational efficiency. ----- ### "My opinion about heimdal product" — 5.0/5 > **Madhumitha** | *3 avril 2024* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Reliability, easy to use and Security Features is good > > **Inconvénients**: Reliability, easy to use and Security Features is good > > Heimdal seems to be a well-regarded solution for endpoint security, particularly for its user-friendly interface, emphasis on security, and comprehensive feature set. However, pricing considerations and a slight learning curve are some things to keep in mind. ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2053310/heimdal-remote-desktop) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées