--- description: First Due : qu'en pensent les utilisateurs ? Lisez les avis sur First Due, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: First Due - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour pompiers et centres de secours](/directory/1187/fire-department/software) > [First Due](/software/2053262/first-due) # First Due Canonical: https://www.getapp.fr/software/2053262/first-due Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/2053262/first-due?page=2) > First Due est une solution de gestion des incidents conçue pour aider les services de SAMU et les casernes de pompiers à planifier, gérer et simplifier la prévention des incendies, le NFIRS (National Fire Incident Reporting System), l'ePCR (Electronic Patient Care Reporting), la planification du personnel et la réponse aux incidents. Les fonctionnalités clés de First Due comprennent les inspections, la gestion des équipes de réponse, l'engagement communautaire, la gestion des ressources, etc. > > Conclusion : 58 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 58 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: First Due - **Entreprise fondée en**: 2016 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Accès hors ligne - Accès mobile - Alertes de relève - Alertes/Notifications - Alerts/Escalation - Calcul des heures supplémentaires - Calendrier des événements - Cartes géographiques - Conformité NEMSIS - Contrôles/Permissions d'accès - Données de capteur - Entretien de véhicules - Facturation - For First Responders - Formulaires personnalisables - Gestion de la communication - Gestion de la conformité - Gestion de la disponibilité - Gestion de la flotte ## Intégrations (1 au total) - First Arriving Dashboards ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour pompiers et centres de secours](https://www.getapp.fr/directory/1187/fire-department/software) ## Catégories connexes - [Logiciels pour pompiers et centres de secours](https://www.getapp.fr/directory/1187/fire-department/software) - [Logiciels pour SAMU](https://www.getapp.fr/directory/1185/ems/software) ## Logiciels similaires 1. [eSchedule](https://www.getapp.fr/software/107573/ems-eschedule) — 4.8/5 (77 reviews) 2. [Aladtec](https://www.getapp.fr/software/103479/aladtec) — 4.6/5 (17 reviews) 3. [PSTrax](https://www.getapp.fr/software/2038079/pstrax) — 5.0/5 (20 reviews) 4. [Emergency Logs](https://www.getapp.fr/software/2057226/pharmlogs) — 5.0/5 (54 reviews) 5. [InTime](https://www.getapp.fr/software/117219/intime-solutions) — 4.8/5 (111 reviews) ## Avis ### "First Due wrote the book on customer service" — 4.0/5 > **Doug** | *10 juin 2025* | Sécurité publique | Taux de recommandation : 10.0/10 > > **Avantages**: They listen to their customers and make changes/design modules accordingly. When there is an issue with your account, they are responding to tickets fast and solving issues in a reasonable amount of time. > > **Inconvénients**: It can be very overwhelming at first when you are faced with the implementation of all the modules. They do a good job of breaking it all down but some of the more complex modules like the schedule can be daunting. > > They have been great. Stability has gotten way better than the earlier years with very few outages and limiting outages to a very short time period. ----- ### "RFD and First Due" — 5.0/5 > **Erick** | *14 novembre 2024* | Administration publique | Taux de recommandation : 9.0/10 > > **Avantages**: The scheduling system works well and is user friendly for our department. We went from an old "pen and paper" style system and this is a much better system. > > **Inconvénients**: First Due is growing very fast and making lots of good changes. Some of our requests from two years ago are still in the system and have never gotten a response. > > First Due has a lot of features but you really have to take the time to implement and build it to your agency. Once in place it improves work flow for sure. ----- ### "SAR teams steer clear" — 2.0/5 > **Bobby** | *24 janvier 2025* | Sécurité publique | Taux de recommandation : 2.0/10 > > **Avantages**: It is a simple interface and when it works, it is nice\! > > **Inconvénients**: Roll out was unprofessional. Customer support has been a challenge at best. App works as intended about 60% of the time. > > We are a search and rescue team in remote Colorado. Our county switched to First Due as some of our county fire teams had heard good things about the software. I would give the roll-out and training a 1 out of 5: Lack of communication, training, and slow responses to our concerns. Since rolling it out I generously gave the app a 2 out of 5. It works as intended sometimes but as first responders, we need it to work every time. We now have over 120 emails going back and forth with support on issues the app has had. Our fire teams like the app, but they do not depend on it as an incident response app. We are back on pagers as our incident response tool due to the unreliability of this First Due. ----- ### "First Due Review" — 5.0/5 > **Jordan** | *8 octobre 2024* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use and map. My crews love how customizable everything is on each module. We can get the reports we need out of it and be properly notified when emergencies happen. > > **Inconvénients**: The call notification struggles on the mobile side. We’ve worked with support to try and fix the problem, but no resolution has been met. > > We came from a CAD vendor that was not good. We entered into business with First Due very hesitantly because of our CAD software, but that went away quickly due to the knowledge and professionalism shown by the First Due staff. ----- ### "Eat the elephant" — 4.0/5 > **Craig** | *8 octobre 2024* | Sécurité publique | Taux de recommandation : 9.0/10 > > **Avantages**: Adaptability to the needs of the department > > **Inconvénients**: Needs more templates or examples of ways to set up the software to match the needs of the department. Issues sent to support can take too long to fix. > > Mostly good, a little bumpy in the beginning as the software was changing and growing. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/2053262/first-due?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2053262/first-due) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées