--- description: First Due : qu'en pensent les utilisateurs ? Lisez les avis sur First Due, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: First Due - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour pompiers et centres de secours](/directory/1187/fire-department/software) > [First Due](/software/2053262/first-due) # First Due Canonical: https://www.getapp.fr/software/2053262/first-due Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/2053262/first-due?page=2) > First Due est une solution de gestion des incidents conçue pour aider les services de SAMU et les casernes de pompiers à planifier, gérer et simplifier la prévention des incendies, le NFIRS (National Fire Incident Reporting System), l'ePCR (Electronic Patient Care Reporting), la planification du personnel et la réponse aux incidents. Les fonctionnalités clés de First Due comprennent les inspections, la gestion des équipes de réponse, l'engagement communautaire, la gestion des ressources, etc. > > Conclusion : 58 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 58 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: First Due - **Entreprise fondée en**: 2016 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Accès hors ligne - Accès mobile - Alertes de relève - Alertes/Notifications - Alerts/Escalation - Calcul des heures supplémentaires - Calendrier des événements - Cartes géographiques - Conformité NEMSIS - Contrôles/Permissions d'accès - Données de capteur - Entretien de véhicules - Facturation - For First Responders - Formulaires personnalisables - Gestion de la communication - Gestion de la conformité - Gestion de la disponibilité - Gestion de la flotte ## Intégrations (2 au total) - First Arriving Dashboards - Pulsara ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour pompiers et centres de secours](https://www.getapp.fr/directory/1187/fire-department/software) ## Catégories connexes - [Logiciels pour pompiers et centres de secours](https://www.getapp.fr/directory/1187/fire-department/software) - [Logiciels pour SAMU](https://www.getapp.fr/directory/1185/ems/software) ## Logiciels similaires 1. [eSchedule](https://www.getapp.fr/software/107573/ems-eschedule) — 4.8/5 (77 reviews) 2. [Aladtec](https://www.getapp.fr/software/103479/aladtec) — 4.6/5 (17 reviews) 3. [PSTrax](https://www.getapp.fr/software/2038079/pstrax) — 5.0/5 (20 reviews) 4. [Emergency Logs](https://www.getapp.fr/software/2057226/pharmlogs) — 5.0/5 (54 reviews) 5. [InTime](https://www.getapp.fr/software/117219/intime-solutions) — 4.8/5 (111 reviews) ## Avis ### "A Must-Have for Modern Fire Departments" — 5.0/5 > **Clint** | *15 octobre 2024* | Sécurité publique | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about First Due was the way it streamlined our entire department’s operations. From pre-incident planning to incident reporting, everything is centralized, making it easy for our team to stay prepared and efficient. The real-time data through the mobile app was a standout feature, giving our firefighters critical information in the field and helping us make informed decisions when seconds count. > > **Inconvénients**: It’s hard to call this a true "con," but the speed at which First Due continues to evolve can sometimes be a challenge to keep up with. The platform is constantly adding new features and updates, which is great for staying cutting-edge but requires us to stay on top of training and implementation. > > Overall, First Due has been a game-changer for our department. It’s made us more efficient, improved our community engagement, and given us tools to better manage both incidents and fire prevention. The ability to track assets, manage personnel, and use real-time data has transformed how we operate. It’s hard to imagine running a modern fire department without it. ----- ### "RFD and First Due" — 5.0/5 > **Erick** | *14 novembre 2024* | Administration publique | Taux de recommandation : 9.0/10 > > **Avantages**: The scheduling system works well and is user friendly for our department. We went from an old "pen and paper" style system and this is a much better system. > > **Inconvénients**: First Due is growing very fast and making lots of good changes. Some of our requests from two years ago are still in the system and have never gotten a response. > > First Due has a lot of features but you really have to take the time to implement and build it to your agency. Once in place it improves work flow for sure. ----- ### "Still working out the bugs, but the support has been exceptional" — 3.0/5 > **Steve** | *9 juin 2020* | Administration publique | Taux de recommandation : 5.0/10 > > **Avantages**: I like that it's a plug-and-play records-management system that has a permit section already included, so that we didn't have to build our own. I also would highly commend the support that we have received. \[SENSITIVE CONTENT HIDDEN\] has been prompt and attentive and helped solve problems very quickly, regardless of time of day. > > **Inconvénients**: I would like to have more user-based options and control available. For example: In our permit section, the database that is generated doesn't offer a space for us to assign particular inspectors to ensure proper and thorough accountability, and it doesn't have phone numbers, which, instead, are found only by opening each application and then transcribing the numbers. (Because they are spread out over three different fields, one cannot simply cut and paste the numbers, either.) > > I find the software helpful but still with plenty of unfulfilled potential. ----- ### "First Due Review" — 5.0/5 > **Brett** | *8 octobre 2024* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: First Due brings all of our operations under one umbrella. Prior to purchasing First Due, our processes were disjointed and inefficient. There was a duplication of effort, entering the same information into multiple systems on multiple platforms. This increased the workload on our personnel and resulted in errors in data entry. Simple tasks like entering work schedules that were previously cumbersome and unavailable to systems downstream such as NFIRS and payroll are now streamlined into one system. Information entered once into the Scheduling module is then available to Command Board, Incident Documentation, Payroll and exposure reporting. This frees our people to serve our citizens rather than be a slave to IT. > > **Inconvénients**: Our implementation was honestly rough. We had one Implementation Manager who attempted to implement all our products. She was kind and tried her best; however she lacked the time, bandwidth, and technical ability to work across all platforms. I do believe the process has changed since we onboarded. I am confident this change will make the implementation process much smoother. > > Other than the rough start, our experience has been wonderful. Once our issues were in the hands of the proper people, they have been handled quickly and professionally. The staff are top notch, knowledgeable in IT and understand the fire service and our needs. ----- ### "First due and you" — 4.0/5 > **Paul** | *9 octobre 2024* | Sécurité publique | Taux de recommandation : 9.0/10 > > **Avantages**: How certain things can be customized to your departments needs, the support section has some good content to answer internal questions > > **Inconvénients**: As a non-computer person I get a little lost in the program. If i dont create or assign an asset in a few months its takes me alittle longer then I would like to relearn. But once I got it, its not a big deal > > Positive. Just moved over from ers to first due for nfirs. The end users had no complaints. I excited about the newerr features in the program that were shown in unify 2024. All about information sharing ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/2053262/first-due?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2053262/first-due) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées