Owl Practice

Un outil de gestion et d'administration pour les professionnels de la santé

En savoir plus sur Owl Practice

Owl Practice est une plateforme logicielle adressée aux cabinets de santé mentale. La solution simplifie les tâches administratives telles que la planification, la tenue des registres et l'administration de thérapies. Elle s'intègre également à une plateforme de marketing en ligne. Le logiciel comprend un module de calendrier pour gérer les rendez-vous et les échéances. Le calendrier peut être synchronisé entre plusieurs cliniques et avec des applications d'agenda tierces.

Concernant l'administration clinique, les fonctions de dossiers client, de comptes-rendus et de gestion documentaire sont prises en charge par Owl Practice. En plus du calendrier, les fonctions administratives offrent également des portails pour les communications client et la planification. Les clients peuvent gérer les rendez-vous, remplir des formulaires et communiquer grâce à une messagerie sécurisée. Le logiciel comprend également une plateforme vidéo pour les sessions de thérapie en ligne et un système de paiement intégré pour la facturation. Cette plateforme est accessible sur le web via un cryptage de niveau bancaire qui garantit une conformité totale avec les réglementations concernées.


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Owl Practice ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Owl Practice

4,5 (66)
VS.
Le plus évalué

À partir de

25,00 $US
mois
35,00 $US
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Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

90
30

Intégrations

Intégrations introuvables
5

Simplicité d’utilisation

4,2 (66)
4,9 (1 126)

Rapport qualité-prix

4,2 (66)
4,8 (1 126)

Service client

4,5 (66)
4,5 (1 126)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives

Doxy.me

4,6
Alternative n° 1 à Owl Practice
Doxy.me est une solution cloud de télémédecine conçue pour aider les professionnels des soins de santé à diagnostiquer...

Jane

4,8
Alternative n° 2 à Owl Practice
Jane est un logiciel cloud de gestion de cabinet conçu pour aider les professionnels de la santé et du bien-être à...

SimplePractice

4,6
Alternative n° 3 à Owl Practice
Logiciel de gestion de cabinet avec DMP (dossier médical partagé) conforme à la loi HIPAA, télésanté mobile, paiement...

OnCall Health

4,1
Alternative n° 4 à Owl Practice
OnCall Health est un logiciel de télémédecine conçu pour les systèmes de soins de santé. La solution offre des services...

Avis

Note globale

4,5 /5
(66)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,2/5
Support client
4,5/5

Vous avez déjà Owl Practice ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 66
Utilisateur vérifié
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Absolutely essential for private practitioners

Publié le 06/05/2021

Owl's been fantastic; an absolute necessity for me within my practice. Invoicing is quick and easy,...

Owl's been fantastic; an absolute necessity for me within my practice. Invoicing is quick and easy, and I love that it comes with a therapist listing site.

Avantages

I can do everything through one piece of software: billing, records management, note-taking, client scheduling, and more.

Inconvénients

For the most part, my experience with Owl has been positive. The only thing that I found difficult was setting my supervisor up to have access to my account. This process could maybe be a bit less complicated. It would also be great if there was a split-screen option so that I could have two sections open simultaneously. Otherwise, can't really think of anything I've needed or wanted from Owl that hasn't already been included.

Alternatives envisagées 

Jane

Pourquoi passer à Owl Practice

Cost, I think. And it seemed to be better known amongst my peers.
Kim
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

OWL for Psychology Private Practice

Publié le 14/05/2021

The use of OWL has been a very positive addition to my practice. It has been invaluable particularl...

The use of OWL has been a very positive addition to my practice. It has been invaluable particularly in the world of the COVID-19 pandemic as it has allowed for more electronic/virtual services, forms, and record-keeping. The customer service team is very responsive to questions and comments for improvements.

Avantages

I started using OWL Practice to move my practice to electronic record keeping. This system allows for good note-taking options regarding client files.

I was concerned with privacy and information staying within Canada which is a key feature I considered when selecting OWL.

I appreciate this system was designed specifically for mental health practices as opposed to medicine-based options I have used in the past.

Inconvénients

Forms - being able to send forms through Owl is a great feature. It has taken some time to get used to how to create forms.

Some of the features I would like to see added:
- option for classification of a session as tentatively booked for a client so it can be held in my calendar without.
- I have avoided using appointment reminders as I often use 'bookings' in the calendar to block off sections of time for client management/report writing. I wish there was a way to designate something that is linked to a client, but not a session that will send reminders/confirmations to clients.

Alternatives envisagées 

Jane et Microsoft Teams

Pourquoi passer à Owl Practice

Security - information stays in Canada Jane - wasn't as popular at the time when I started using Owl.
Olga
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Please include group video!

Publié le 06/05/2021

Just that it's so streamlined - that's been helpful! It keeps me organized and is generally pretty...

Just that it's so streamlined - that's been helpful! It keeps me organized and is generally pretty user-friendly for clients.

Avantages

All of the features - that you can invoice clients, collect a payment, store notes, etc. all in one place. Customer service is phenomenal too!

Inconvénients

I have a hard time with the video functions - that there is no option for group video, and when I try to do supervision where my supervisee is playing a video clip of a session on their computer, I can't hear it!!! At times the video glitches for no apparent reason - I had a session last week where for some reason, we could not hear each other for a few minutes. My supervisees are understanding, but it's a real bother to have to sort through video glitches like that.

And setting up a group call for individuals who aren't in a family is frustrating! So much behind the scenes work for me to register them all, link the accounts, make a separate event just for the video session and individual ones for each of their invoices.... oy.

It would be good to have more editing features for the forms too.

AND to send certain forms out automatically the morning of an appointment! Like the COVID screenings - I would love to have that go directly to the client on the morning of a scheduled appointment so that I don't have to think about it and remember to send it myself.

AND more options for note-taking that aren't just writing. I am an art therapist and working with children and youth. I also use play interventions a lot. It would be nice to have a case note that's more versatile with checkboxes and other features where you can include a photo right on the same page.

Olivia
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

On balance, good enough to keep using, but customer service needs work

Publié le 08/05/2021

Meets my needs now, but I would have left them months ago out of anger at their service if it...

Meets my needs now, but I would have left them months ago out of anger at their service if it weren't such a hassle to switch.

Avantages

The functionality is good and has been improving over the last year.

Inconvénients

Months after switching, they suddenly stopped supporting my device. It took them a month to fix the issue. I had to buy a new device for my business to function. When I asked for a one month credit on my user fee, they refused, saying that it was accessible during that time (but I don't consider suddenly requiring a desktop computer and a corded connection accessible in this decade). It was a cold response from a company that had initially been very welcoming (before they had me dependent on them).

Alternatives envisagées 

Jane

Pourquoi choisir Owl Practice 

Offered Canadian privacy compliance and encrypted video functionality plus practice management. Also, support appeared to be much friendlier and more helpful in the beginning.

Logiciel antérieur 

SimplePractice

Pourquoi passer à Owl Practice

Appeared to have better service and I didn't need all of the features of Jane that make Owl less expensive
Liana
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Some super helpful features, ease of use isn't always high

Publié le 07/05/2021

It took me a long time to set it up and feel like I had a handle on things. For main functions, it...

It took me a long time to set it up and feel like I had a handle on things. For main functions, it works, but when I need to make deeper changes (like services with different fees, changing details within a client profile), I'm always floundering.

Avantages

As a mental health practitioner working with partners and groups, I appreciate that OWL automatically links clients and **copies notes made in one chart into the charts of the other members of the therapy group.

Inconvénients

It isn't always intuitive to find the functions I want, or make changes to existing sessions. There is a strong "tree" organization to the major sections, without pathways to access different sections without "traveling back along each branch toward the trunk" so that you can "travel along another branch." I hope that metaphor makes sense! It feels very linear in this way and often interrupts flow.

I also find that certain functions along a theme will be located in different places, making it confusing. For example, not all scheduling or services changes are made in the same area. I find there are many sneaky buttons within windows!

The creation of forms feels a bit clunky and, for lack of a better descriptor, old. And viewing of forms that clients have filled out is often limited. I can't "view" client forms and see their entire answers - I have to download the form, which I would otherwise choose to not do.

****The self-guided help guide is TERRIBLE. Searching help articles by keyword yields MANY results, many of which seem to be totally unrelated.

Alternatives envisagées 

Jane

Pourquoi passer à Owl Practice

Integrated secure video function, which turned out to be less quality than using Zoom (which I didn't realize would be secure enough for confidential therapy). Now I use Zoom exclusively. I also use Jane for another clinic I work with, and appreciate the flow and aesthetic. I also appreciate the integration of credit card payments with automatic receipts mailed to the client.
Afficher 5 avis sur 66 Lire tous les avis

Owl Practice - FAQ

Voici quelques-unes des questions fréquentes sur Owl Practice.

Types de licences disponibles pour Owl Practice :

  • À partir de : 25,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Owl Practice :

Auto-entrepreneur, 2–10, 11–50, 51–200

Langues dans lesquelles Owl Practice est disponible :

anglais, français

Appareils pris en charge par Owl Practice :

Nous n'avons pas d'informations sur les intégrations offertes par Owl Practice.

Ressources d'aide disponibles pour Owl Practice :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique

Catégories connexes

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