--- description: ConnectWise RMM : qu'en pensent les utilisateurs ? Lisez les avis sur ConnectWise RMM, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ConnectWise RMM - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'infogérance](/directory/645/managed-service-providers-msp/software) > [ConnectWise RMM](/software/2052735/connectwise-rmm) # ConnectWise RMM Canonical: https://www.getapp.fr/software/2052735/connectwise-rmm Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/2052735/connectwise-rmm?page=2) > ConnectWise RMM est une nouvelle solution infiniment évolutive basée sur la plateforme ConnectWise, qui combine le meilleur des deux mondes : l'automatisation prête à l'emploi et l'automatisation robuste nécessaire pour fournir des services personnalisés à vos clients. ConnectWise RMM agrège le logiciel et l'humain > > Conclusion : 73 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 73 Avis | | Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ConnectWise - **Pays**: Tampa, É.-U. - **Entreprise fondée en**: 1982 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Belgique, Canada, Irlande, Luxembourg, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès et contrôle à distance - Alertes/Notifications - Alerts/Escalation - Authentification unique - Dépannage - Gestion de la configuration - Gestion des correctifs - Gestion des incidents - Gestion des problèmes - Gestion des stocks - Importation et exportation de données - Journaux des événements - Mesure des performances - Network Mapping - Piste d'audit - Planification de la maintenance - Portail libre-service - Rapports et analyses - Rapports et statistiques ## Intégrations (9 au total) - Auvik - BrightGauge - ConnectWise CPQ - ConnectWise PSA - IT Glue - Ninite Pro - OpenText Core DNS Protection - ScreenConnect - SentinelOne ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'infogérance](https://www.getapp.fr/directory/645/managed-service-providers-msp/software) ## Catégories connexes - [Logiciels d'infogérance](https://www.getapp.fr/directory/645/managed-service-providers-msp/software) - [Logiciels de gestion de parc informatique](https://www.getapp.fr/directory/771/it-management/software) - [Logiciels de gestion des services informatiques](https://www.getapp.fr/directory/1049/it-service/software) - [Logiciels d'analyse de réseau](https://www.getapp.fr/directory/480/network-monitoring/software) - [Logiciels RMM (Remote Monitoring and Management)](https://www.getapp.fr/directory/1767/remote-monitoring-and-management/software) ## Logiciels similaires 1. [NinjaOne](https://www.getapp.fr/software/108129/ninjarmm) — 4.7/5 (297 reviews) 2. [N-central](https://www.getapp.fr/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 3. [Cove Data Protection](https://www.getapp.fr/software/108695/solarwinds-msp-backup-recovery) — 4.6/5 (375 reviews) 4. [N-sight RMM](https://www.getapp.fr/software/109249/solarwinds-msp-rmm) — 4.3/5 (202 reviews) 5. [Syncro](https://www.getapp.fr/software/2047491/syncro) — 4.6/5 (149 reviews) ## Avis ### "Connectwise RMM Is a Pretty Useful Tool" — 3.0/5 > **Harrison** | *8 septembre 2025* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: Backstage is an insane feature. It helps me and my team in situations where users need help and cannot work with us. > > **Inconvénients**: The automation portion of the platform is clunky and needs to be streamlined. If it worked more in blocks and less and had a test environment it would help. > > Me and my team have been using it for a long time. It works and the splashtop integration is pretty useful. ----- ### "Successful monitoring achieved" — 5.0/5 > **Julee** | *23 mars 2026* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Connectwise RMM has greatly improved our ability to monitor our internal systems and assist our clients. Once things are set up there seems to be little effort required to maintain. > > **Inconvénients**: At this time we do not really have cons affecting our day-to-day. We have not required support assistance in some time. > > We continue to use RMM to monitor our systems successfully and it continues to allow monitoring to be simplified and effective ----- ### "Good structure, wishing for better detail" — 3.0/5 > **Kaitlyn** | *4 septembre 2025* | Services et technologies de l'information | Taux de recommandation : 4.0/10 > > **Avantages**: Access to the knowledgebase with clear instructions for configuration, and training to implement. Great keyword search features, excellent video modules. > > **Inconvénients**: The support structure in place currently makes it difficult to get the responses needed to move forward when facing a blocker. For example, most tier one responses don't take the full context into consideration and the support responses tend to be vaguely associated with the actual question/request. Additionally, if tier 2 support is required you cannot chat with them and have to move to a case model with 1-2 business day turnaround. It can add insult to injury when tier 2 doesn't seem to follow the request/question either knowing you have to wait even longer just to clarify. One time I asked if there was a document showing how the entire system modules were "intended" to be used (e.g. system lifecycle: Quote to purchase to opportunity to converting into sales orders, agreements, and tickets) and that wasn't available which made it challenging to develop processes and best practices. > > The RMM is a good out of the box solution, but lacks basic customization features such as being able to add custom field to a screen. Reporting is very challenging and doesn't allow for a lot of reconciliation between purchasing, invoices, and projects. ----- ### "Excellence in RMM Software" — 4.0/5 > **Benjamin** | *3 septembre 2025* | Informatique et sécurité réseau | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of use of the ConnectWise RMM platform made it easy to find the data I needed for our fleet of endpoints, including information regarding remote access and monitoring. It's also great value for money. > > **Inconvénients**: Sometimes, the integrations will break and you will not get notified in order to fix it, only finding out later on. > > RMM is overall a really helpful title and it was a vast improvement over our last automation tool. It has helped us provide excellent customer support and reporting to our clients. ----- ### "Backstage and multi-platform support" — 4.0/5 > **Billy** | *12 septembre 2025* | Services et technologies de l'information | Taux de recommandation : 6.0/10 > > **Avantages**: I like that it has Linux, Windows, and Mac support. Backstage is a must have tool for my remote MSP technicians. Being able to provide my customers with secure remote access to their work computers is very nice as well. > > **Inconvénients**: Tech debt. A lot of core components are still remnants of the Software as a Service Zenith On Demand days and it's starting to show. The certificate debacle has also led my customers to asking "what is this weird icon that just showed up one day down by my clock?" because they are told to report suspicious software. The inability to brand that icon or customize the chat window it opens is super disappointing. Last thing, SentinelOne integration. I buy S1 from you, but my integration is broken and the issue has been backlogged for over a year. I haven't gone all in on S1 because the RMM won't integrate with S1 and I can't install it easily. > > I was originally a Continuum customer, and although we lost LogMeIn (it had way faster file transfer speeds), we got ConnectWise and Backstage filled in most of the gaps and even solved some strange problems for us that LogMeIn couldn't. Scripting is still meh, but at least I can whip up a powershell script and blast it out to 600 computers. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/2052735/connectwise-rmm?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2052735/connectwise-rmm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées