OneLogin

Avantages

We use several cloud applications to support our clients. OneLogin gives me the ability to allow my clients and team members to log into the apps without knowing the password for the app. Whenever team members leave or client agreements end, I can change the passwords and they will no longer have access to the applications. OneLogin helps us to secure data and access. They have many other features that we have not explored.

Inconvénients

Several years ago their customer service was horrible. It was so bad, I had to switch to a different single sign on company. I came back to OneLogin once they improved their customer service.

Avantages

We use OneLogin for our computers, to connect remotely, and to sign in to various systems internally. I know that by using one login our systems are secure, and it only takes a minute to sign in. I love that there are no loop holes or tedious steps we have to take to log into our systems with one login!

Inconvénients

I assume administrative settings could update this, but I would like to have to "log in" less. We are prompted daily to log in, for security, so I understand. But I wish I could type in my access information once, and access could be granted for all systems, instead of having to be prompted by one login for various systems. This would help employees be more efficient.

Avantages

OneLogin centralizes and consolidates all authentication for SaaS applications. This is especially useful for smaller companies that completely rely on SaaS. It's also useful for larger companies who are dabbling with SaaS model. OneLogin setup is straightforward, ours is integrated with Duo Mobile. Integrating with 3rd party applications is fast and the notes feature is nice for a central repo for all employees.

Inconvénients

Initially had some issues configuring OneLogin with Authy but after switching to Duo Mobile, login was easy. Password reset flow is a bit confusing since if you don't specify the correct email, it won't let you know this.

Avantages

Nice User Interface and easy to set up and train on.

Inconvénients

Really poor customer service practices. Took a week to get a response to a ticket. When asked about this no accountability was taken but rather blame passed on repeatedly.

Avantages

OneLogin makes it very easy to login to a suite of internal tools from either desktop or mobile. I am particularly impressed with its integration with Slack.

Inconvénients

I understand the tradeoff of convenience for security and that's definitely true with this platform. Sometimes it feels a bit like hoop jumping to get into the software I need to be productive.