---
description: ServiceMonster : qu'en pensent les utilisateurs ? Lisez les avis sur ServiceMonster, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceMonster - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de rappel de rendez-vous](/directory/1095/appointment-reminder/software) > [ServiceMonster](/software/2051755/servicemonster)

# ServiceMonster

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> ServiceMonster est le principal logiciel métier pour les professionnels de la maintenance sur site, fournissant une solution de gestion client, de planification et de marketing tout-en-un en ligne.
> 
> Conclusion : 16 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 16 Avis |
| Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: ServiceMonster
- **Pays**: Bellingham, É.-U.
- **Entreprise fondée en**: 2003

## Contexte commercial

- **Prix à partir de**: 49,00 $US
- **Type de licence**:  (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, États-Unis

##  Fonctionnalités

- API
- Accès mobile
- Alertes mobiles
- Alertes/Notifications
- Application mobile
- Automatisation du marketing
- Base de données de clients
- Base de données de contacts
- CRM
- Confirmations/Reminders
- Création de bons de travail
- Devis
- Email Reminders
- Emplacements multiples
- Estimation
- Facturation
- Fonction de glisser-déposer
- GPS
- Gestion de la flotte
- Gestion des calendriers

## Intégrations (11 au total)

- Broadly
- CHIIRP
- FittleBug
- Google Calendar
- NiceJob
- ResponsiBid
- SendJim
- Stripe
- Twilio
- Zapier
- authorize.net

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de rappel de rendez-vous](https://www.getapp.fr/directory/1095/appointment-reminder/software)

## Catégories connexes

- [Logiciels de rappel de rendez-vous](https://www.getapp.fr/directory/1095/appointment-reminder/software)
- [Logiciels d'affectation du personnel](https://www.getapp.fr/directory/520/service-dispatch/software)
- [Logiciels pour entreprises de nettoyage](https://www.getapp.fr/directory/887/maid-service/software)
- [Logiciels pour métallerie et serrurerie](https://www.getapp.fr/directory/2111/locksmith/software)
- [Logiciels pour volets roulants et portes de garage automatiques](https://www.getapp.fr/directory/1479/garage-door/software)

##  Logiciels similaires

1. [Jobber](https://www.getapp.fr/software/90723/jobber) — 4.6/5 (1456 reviews)
2. [ServiceWorks](https://www.getapp.fr/software/116699/serviceworks) — 3.6/5 (115 reviews)
3. [Housecall Pro](https://www.getapp.fr/software/101089/housecall-pro) — 4.7/5 (2739 reviews)
4. [Kickserv](https://www.getapp.fr/software/8259/kickserv) — 4.4/5 (387 reviews)
5. [Square Appointments](https://www.getapp.fr/software/102687/square-appointments) — 4.5/5 (256 reviews)

## Avis

### "Service Monster old version great - the upgraded version can use some tweaks\!" — 4.0/5

> **Krystina** | *26 décembre 2024* | Services aux consommateurs | Taux de recommandation : 9.0/10
> 
> **Avantages**: Service Monster 5 (the old version) is a great product, everything is in order of how you would speak to a customer in a call and scheduling is easy.
> 
> **Inconvénients**: Service Monster 6 is a pain, it is very different from the Legacy version, hard to use, it's hard to get a customer on the schedule. Also it sometimes does not pull information from Service Monster 5 which causes extra work. The screen and set up is not as easy to follow as previous versions.
> 
> Service Monster has always been an easy to use program, except for a few minor glitches.

-----

### "Necessity for my business" — 5.0/5

> **Michael** | *3 novembre 2023* | Services aux consommateurs | Taux de recommandation : 10.0/10
> 
> **Avantages**: Helped all that were involved in the daily run of the business know what’re everyone was and tasks to be performed.  Appointment times, pictures of projects to be completed and notes and needs of the customers.  Inside billing worked well and charged customers credit cards was nice.
> 
> **Inconvénients**: Nothing really.  After understanding how the app worked it was just what we needed.
> 
> We were fortunate to have this service and it really helped us stay organized with our customers.

-----

### "The service works but UI design forces you to spend time re-navigating menu to complete simple tasks" — 3.0/5

> **Adem** | *2 octobre 2025* | Eau/gaz/électricité | Taux de recommandation : 1.0/10
> 
> **Avantages**: If looking for a bad plan it runs about $40 a month but a huge jump for minimal feature add ons that can be found with other services.
> 
> **Inconvénients**: The menu requires a lot of back tracking to the Home Screen in order to finish tasks that should be able to be completed on the initial page
> 
> There are a lot of redundancy’s that could easily be fixed by having the page refresh without making the user go to the Home Screen everytime you wish to add notes to a job or to complete a job.

-----

### "Great customer service, good system, has some quirks." — 4.0/5

> **Frank** | *8 mars 2023* | Services aux consommateurs | Taux de recommandation : 8.0/10
> 
> **Avantages**: The support is very timely and excellent. The platform is designed for the carpet cleaning and related industry is a big plus for us. I think they try hard to have a great system. For us, the customer database and scheduling are our main use. For our techs out in the field, they can see their schedules and jobs on their phones, making last minute changes a breeze.
> 
> **Inconvénients**: There are issues with scheduling, some version are better for viewing while other have more features. For our staff, to get the better overall schedule viewing they must go back to an older version. A more recent issues with the older version, when we try to change date, often we get brought back to the home page . Sometimes the system boges down, I do not think is our internet.
> 
> I like them, they try hard and overall have a good product besides some irritating guirks. I have always had good luck with their very available inhouse support...that is a big plus\!

-----

### "My right hand person" — 5.0/5

> **Keith** | *14 mars 2023* | Services aux consommateurs | Taux de recommandation : 10.0/10
> 
> **Avantages**: As a small biz owner I need all the help I can get. Service Monster has been right by my side for I believe almost 20 years now. It’s all we use for scheduling, accounts receivable, reminders. The list goes on and on. They have top Notch and customer service whatever I need them. I rarely get transferred to somebody else. They know how to resolve my problem
> 
> **Inconvénients**: I can’t think of anything I did not like about ServiceMonster.
> 
> I always recommend ServiceMonster two other business owner in various industries.

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## Liens

- [Afficher sur GetApp](https://www.getapp.fr/software/2051755/servicemonster)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.getapp.com/all-software/a/servicemonster/> |
| en-AE | <https://www.getapp.ae/software/2051755/servicemonster> |
| en-AU | <https://www.getapp.com.au/software/2051755/servicemonster> |
| en-CA | <https://www.getapp.ca/software/2051755/servicemonster> |
| en-GB | <https://www.getapp.co.uk/software/2051755/servicemonster> |
| en-IE | <https://www.getapp.ie/software/2051755/servicemonster> |
| en-NZ | <https://www.getapp.co.nz/software/2051755/servicemonster> |
| en-SG | <https://www.getapp.sg/software/2051755/servicemonster> |
| en-ZA | <https://www.getapp.za.com/software/2051755/servicemonster> |
| fr | <https://www.getapp.fr/software/2051755/servicemonster> |
| fr-BE | <https://fr.getapp.be/software/2051755/servicemonster> |
| fr-CA | <https://fr.getapp.ca/software/2051755/servicemonster> |

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