Compliance & CE

The price point and features are second to none when looking at similar software and well designed. The diversity of CE's and the overall expertise in their development is keep in staff competency.

Lack of solid mobile platform can be a down side for more tech savvy staff. Reporting could be a bit more fluid and robust, but it does provide a decent amount of drill down.

I really like the versatility of the software and that we have several modules that are used for different aspects of our laboratory. We utilize the document control module for the entire company and that allows us to track training (who is complete, incomplete, etc.). We also utilize the CE (continuing education) module for company-wide and department-specific trainings. We also have the InspectionProof module, which has helped us become CAP Inspection ready for our last two CAP Inspections. This module, in particular, we enjoy because of the ability to assign checklist items to different employees who can answer the checklist items before completing the checklist and then it can be put into "Inspection Mode" where groups can inspect each other.

There are occasional glitches or flaws in the software, as you have in any software. But the majority of the time, you can work with MediaLab's customer support team to get the problem solved quickly.

Cheap in cost, easy to implement..

need more ways to organize effectively and efficiently, have the ability to create online forms that can be directed

All the CAP standards are uploaded and updated and made available to the department managers. Then all the answers (in whatever form they come in) can be entered, uploaded, linked etc so that when inspection time comes everything is already answered and readily available.

The buttonw you need to press to print something. It's a small thing but they can make that a step or 2 faster