Talkatoo

En savoir plus sur Talkatoo
Talkatoo est un logiciel de reconnaissance vocale et de dictée indépendant de la plateforme qui aide les cabinets vétérinaires à utiliser la technologie de synthèse vocale pour saisir des notes graphiques sur une plateforme centralisée. Il fournit un dictionnaire médical intégré, qui permet aux professionnels de santé de dicter des termes, comme éosinophilie, hypothermie, intubation, etc.
La fonctionnalité my words de Talkatoo permet aux membres du personnel d'ajouter au dictionnaire des termes de vocabulaire personnalisés pour optimiser les processus de transcription. Elle utilise la technologie de l'IA (intelligence artificielle) pour comprendre et saisir les notes dans plusieurs domaines, tout en maintenant la conformité à la loi HIPAA (Health Insurance Portability and Accountability Act). La plateforme détecte et ajoute automatiquement la ponctuation, comme des virgules, des points et des points d'exclamation.
Talkatoo permet aux entreprises d'intégrer la plateforme à plusieurs solutions tierces de gestion de cabinet. Elle permet également aux utilisateurs de gérer les dictées sur plusieurs applications externes, telles que Gmail, Microsoft Word, Notepad et Google Sheets.
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Avis
Vous avez déjà Talkatoo ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Review of Talkatoo
Publié le 26/01/2025
Overall, this is a good and useful product that can help save time with medical record keeping.
Overall, this is a good and useful product that can help save time with medical record keeping.
Avantages
Ease of use. Availability of app. Time saving.
Inconvénients
Sometimes translation or terminology used is incorrect or changed.
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Cladda review
Publié le 24/01/2025
So far it’s been very user friendly and intuitive
So far it’s been very user friendly and intuitive
Avantages
Ability to work within our PMS and help formulate SOP and discharges
Inconvénients
Nothing is jumping to mind yet. We have been using for a little over a week.
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Terrible platform and worse customer satisfaction support.
Publié le 29/01/2024
Before they secured the sale it was all sunshine and roses promising this revolutionary service...
Before they secured the sale it was all sunshine and roses promising this revolutionary service that in practice is not ready for utilization in any clinic. Our experience was terrible from the minute they took our money, the customer service and collaboration disappeared.
Avantages
The concept, AI will be the way of the future to improve a lot of veterinary administrative efficiencies. However this platform (talkatoo verified) is not equipped to deliver the level of attention and support that is required and will not be for some time.
Inconvénients
I felt my team and I were completely taken advantage of, we onboarded onto the talkatoo verified service and were billed right away before the proper setup could be completed. We used this service for 1 week and had to do 50% of the work it was supposed to be relieving us from ourselves. I manually had to go into each patient file and input the doctor notes, $600 later customer service took no accountability for their rushed and failed application of their product. They have an extremely delayed turn around time from recording your notes to the time it is supposed to be uploaded for you into your PMS, waiting days for your notes to be inputted is not effective if you have a high efficiency clinic, better to just pay your support team member to transcribe for your veterinarian as it is a better investment of your money and time. Additionally, the app glitches and does not upload your cases when you think you have submitted them therefore adding additional delays to medical record notes. In our situation our security team was unable to provide remote access to talkatoos team the day they started billing us, what would have been considerate, and client-centered would have been to delay our official start date of their service once the connection was granted and the full experience of their service could be demonstrated, but what they did was charge us for the month and refused to cancel the service and provide a refund. Which has tarnished their reputation and I will proactively not recommending other veterinary clinics to try their service.
Réponse de Talkatoo
We take pride in our mission to give Veterinary professionals time back in their day. All feedback from our clients is crucial and I appreciate that you took my call. As we spoke about, I’ll reach out to you in a few months to let your team reevaluate our service.
I fully understand why you felt let down The delays in us gaining access to your PMS meant you had to shoulder the workload that our team usually handles. In the beginning, growing pains were inevitable, yet this does not excuse our poor customer service.
When the issue of refund was raised, we should have done a better job, we were wrong and we are extremely sorry. As the CEO, I place great importance on ensuring our clients are satisfied, which is why after reevaluating the situation, we have issued you a full refund.
Please accept my apology again and understand that we highly appreciate your feedback as it has helped us be a better company.
Best,
Shawn Wilkie
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Saves hours of work each day!
Publié le 26/01/2025
I have been using for a couple of years. The AI features are very accurate, flexible to be tailored...
I have been using for a couple of years. The AI features are very accurate, flexible to be tailored to your preferences and saves us hours per day.
Avantages
Ease of use app. Very robust and accurate! Saves me hours per day of work time doing charts.
Inconvénients
No real cons. It has been a great tool. Occasionally the results of a certain prompt phrase will turn out different than the style it provided the day before, but not a huge deal.
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This is great!!
Publié le 26/01/2025
I love it! It helps so much not with just with notes, but with discharge information for clients !
I love it! It helps so much not with just with notes, but with discharge information for clients !
Avantages
Very helpful for cutting down on the time it takes on EMRs and helps me summarize client comms
Inconvénients
Does pick up a lot of background conversations if sitting in a busy treatment area
Talkatoo - FAQ
Voici quelques-unes des questions fréquentes sur Talkatoo.Q. Quels sont les types de licence disponibles pour Talkatoo ?
Types de licences disponibles pour Talkatoo :
- À partir de : 117,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Talkatoo ?
Utilisateurs habituels du logiciel Talkatoo :
11–50
Q. Dans quelles langues Talkatoo est-il disponible ?
Langues dans lesquelles Talkatoo est disponible :
anglais
Q. Talkatoo prend-il en charge les appareils mobiles ?
Appareils pris en charge par Talkatoo :
iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Talkatoo peut-il s'intégrer ?
Nous n'avons pas d'informations sur les intégrations offertes par Talkatoo.
Q. Quelles sont les ressources d'aide disponibles pour Talkatoo ?
Ressources d'aide disponibles pour Talkatoo :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Talkatoo.