--- description: DataOceans : qu'en pensent les utilisateurs ? Lisez les avis sur DataOceans, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DataOceans - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](/directory/1139/customer-communications-management/software) > [DataOceans](/software/2048779/dataoceans) # DataOceans Canonical: https://www.getapp.fr/software/2048779/dataoceans Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/2048779/dataoceans?page=2) > DataOceans est un logiciel de customer communications management conçu pour aider les entreprises des secteurs des télécommunications, des médias, de la santé, de la finance et d'autres secteurs à compiler des données relatives aux clients afin d'offrir des interactions personnalisées. Les administrateurs peuvent obtenir des informations sur le comportement des consommateurs afin de lancer des campagnes de marketing et de générer des sources de revenus. > > Conclusion : 16 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 16 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: DataOceans ## Contexte commercial - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Autoresponders - Base de données de clients - Collecte de données multicanal - Communication multicanal - Communications par lot - Communications à la demande - Contrôles/Permissions d'accès - Création des factures - Facturation en ligne - Gestion de contenu - Gestion de la conformité - Gestion des commentaires - Gestion des documents - Gestion des e-mails - Gestion des flux de travail - Gestion des modèles - Historique des clients - Historique des factures ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) ## Catégories connexes - [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de facturation](https://www.getapp.fr/directory/240/billing-invoicing/software) ## Logiciels similaires 1. 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We are able to trace every piece of information back to its source which greatly improves our ability to perform production support activities and internal audits. > > **Inconvénients**: While the access to information is a huge plus, the ability to easily navigate and interpret the data needs some work. Some of the information is technical to the point where only IT can properly interpret it. I feel as though a more business user friendly UI for certain areas of the system would be a benefit while still keeping the more in-depth technical views available to IT / Support personnel > > Overall I have had a very positive experience with DataOceans. Our Business users had very specific needs, and the DataOceans team has been able to address those needs with relative ease. Their support staff is top notch and have learned to navigate our business processes to the point where they can easily adapt to new requests and ask the right questions to ensure we get our desired end result. ----- ### "Operations Consultant" — 5.0/5 > **Remy** | *1 novembre 2024* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: I am very happy with the team at DataOceans. DataOceans understands our customer needs. The DataOceans team is prompt and responsive and is a great partner. They have a full suite of solutions and are proactive on understanding our customer needs. > > **Inconvénients**: Currently nothing at this time. I look forward to continuing to work with DataOceans. > > Overall, I have had a great experience with the DataOceans team. ----- ### "2021 April review" — 4.0/5 > **Brandi** | *16 avril 2021* | Assurance | Taux de recommandation : 7.0/10 > > **Avantages**: ease of integration with existing platform, opportunity to have a customer facing and internal facing software with different requirements. > > **Inconvénients**: reporting capability not robust, customization required > > good working experience. Patient with requirement gathering. Offered suggestions ----- ### "Great Partner" — 5.0/5 > **Karen** | *24 septembre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Data Oceans is a great Partner that we have been working with for many years. They are knowledgeable, helpful, and provide exactly what we need for our letter/fax creation and mail delivery process for our patients and providers. Anytime we've ever had an issue, the Data Oceans team is quick to jump on the phone and ensure it's worked through to resolution. Even to the point where their ELT will roll up their sleeves and get involved. No egos in the room. > > **Inconvénients**: No real cons I can think of, aside from Data Oceans provides good career pathing within their organization, which means new day to day contacts every so often. Not much of a con, but you know how you get used to people and they know your business. Can't fault them for that. > > Overall, our company has always had a great working relationship with Data Oceans, and I would highly recommend them. ----- ### "Long Time Friend" — 5.0/5 > **Jessica** | *16 novembre 2022* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: I LOVE how easy it is for our customers and our advocates to use to make payments, see payment history, billing information, bills, emails and transactions that are performed. > > **Inconvénients**: I would not consider it a CON by any means because it is not customer forward facing, the admin portal we use is great and provides us detail information. Navigating it at first is a little challenging however, after 2 or 3 times of navigating it and getting the training on it, it is a piece of cake. > > Their team and dedication to your group/organization is so profound. I have built some really great relationships with the different teams and project managers that are assigned to us. We have weekly meetings to see what we could do to improve, if we have an issue is fixed almost immediately and most of the time they know before we do and are already working on it. The communication we have is wonderful, and that is why my title is a Long Time Friend. The whole DataOceans team make it, so we have constant communication and the willingness to help. The things the software can do for us are never ending and we are so lucky to have them help us through this amazing journey we have going on. They brought us to current day, and we are working towards a goal of the future. I would not want to go on this long journey with any other software or team. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/2048779/dataoceans?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2048779/dataoceans) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées