En savoir plus sur Yokoy
Yokoy automatise la gestion complète des dépenses pour les moyennes et grandes entreprises. La solution SaaS de Yokoy prend en charge la gestion des dépenses, le traitement des factures des fournisseurs et les transactions par carte d'entreprise. Avec Yokoy, vous n'avez qu'à contrôler les valeurs anormales, l'intelligence artificielle se charge du reste.
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Avis
Vous avez déjà Yokoy ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great product, bad support
Publié le 18/04/2024
Avantages
Having worked with several other tools in the past, Yokoy is so far the only solution that makes expense management rather easy. Frequent travellers can easily upload things during a trip, organize expenses nicely and don't loose time with manual input. As a company, we really like the credit card feed, which helps to make sure that all receipts have been added. Generally, it an easy to use solution.
Inconvénients
As a small business (22 active Yokoy users), we have the impression that we get literally ignored by customer support. We have a major issue since several months (credit card feed not working for UBS cards), and nobody from support ever replied to the issue. Every time we follow up, we get a note that someone will follow-up with us shortly, but nothing happens. This is rather frustrating!
Implementation was not up to our expectations. Yokoy doesn't allow a "self implementation" so you need to go through one of their partners. We have been assigned a near-shore partner (this was not mentioned during the sales process), but paid consulting prices like it was a local Swiss partner. The quality was acceptable but many things could have been done by ourselves and we left with the feeling that we paid a lot of money for limited value.
Réponse de Yokoy Group
Dear Customer,
We sincerely apologise for the frustration and inconvenience you've encountered regarding the credit card feed issue and the implementation process.
If you are open to sharing your details with us, we would be happy to arrange a direct conversation with our Head of Customer Care to ensure that the issue with the credit card feed gets addressed. Your feedback is invaluable to us as we continuously strive to improve our services and support.
Additionally, we deeply regret any confusion or dissatisfaction regarding the implementation process. We understand the importance of clarity and transparency, especially when it comes to partnering with our clients. Again, if you are happy to share your details with us, we will review our communication and processes in this instance.
Thank you for choosing Yokoy, and for giving us the opportunity to restoring your trust.
Best Regards,
Yokoy Team
- Secteur d'activité : Assurance
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Practical, simple and reliable
Publié le 03/04/2023
The cooperation with Yokoy directly turns out to be very pleasant, on eye level and customer-oriente...
The cooperation with Yokoy directly turns out to be very pleasant, on eye level and customer-oriented. Yokoy is open to the needs and inputs of the customer. Even if not everything can be realized.
Avantages
The simplicity of adding expense receiptsThe recognition of the data from the receipts is excellentGood clarity
Inconvénients
Customization of the SAP interface is somewhat complex and depends on the implementation partner
Réponse de Yokoy Group
Hi Philipp,
Thanks for your kind remarks! We love hearing from our customers – especially when Yokoy is able to make a positive difference to them. We pride ourselves on having a simple and reliable tool that brings financial excellence to everyone.
Team Yokoy
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good product but requires improvements
Publié le 15/11/2023
I like the tool, UI is friendly, API is easy to use but has missing some command to help manage...
I like the tool, UI is friendly, API is easy to use but has missing some command to help manage better the user status. We constantly need support from yokoy with some user accounts that have issues with expenses with wrong status, or account blocked and user cannot login (new user or not)
Avantages
Yokoy is very easy to understand and to setup. There are some improvements that are important to do so the tool run smoothly.
Inconvénients
Reporting needs improvements as noted before. and user management is very difficult to manage as there we had issues with accounts that are active with same email address per example.
Réponse de Yokoy Group
Hi Vanessa,
Thank you for your review and the feedback. We are currently working on expanding the capabilities of our API and will release the option to get transactions as well as account information via the API soon.
Thank you,
Yokoy
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Yokoy is a great tool for companies to track employee expenses
Publié le 07/12/2023
Overall positive experience, never experienced any bugs or problems
Overall positive experience, never experienced any bugs or problems
Avantages
- Ease of use
- Auto reading of receipts
- Simple to navigate UI
Inconvénients
- Mobile app looks a bit dated
- Analytics dashboard could use some nicer graphs
- Secteur d'activité : Recherche
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Overall a good experience!
Publié le 29/08/2024
Avantages
It is simple to use. Especially with pictures of receipts.
Inconvénients
I have been using it for two years. So fare there are no Cons.
Yokoy - FAQ
Voici quelques-unes des questions fréquentes sur Yokoy.Q. Quels sont les types de licence disponibles pour Yokoy ?
Types de licences disponibles pour Yokoy :
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Yokoy ?
Utilisateurs habituels du logiciel Yokoy :
51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Yokoy est-il disponible ?
Langues dans lesquelles Yokoy est disponible :
allemand, anglais, chinois, espagnol, français, italien, néerlandais, polonais
Q. Yokoy prend-il en charge les appareils mobiles ?
Appareils pris en charge par Yokoy :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Yokoy peut-il s'intégrer ?
Applications s'intégrant à Yokoy :
AFAS Software, Abacus, Abacus Cloud, Avaloq Banking Suite, BCD Pay, Banana Accounting, CashbackOS, DATEV Consolidation, DATEV Report, DATEV Sampling, Diamant, Egencia, Infoniqa, Microsoft Dynamics 365 Business Central tegossuite, NetSuite, Pagero, Personio, R3 Contract Management, R3 Economics, R3 WinCenter, SAP Business ByDesign, SAP Business One, SAP Business One (Reseller), SAP S/4HANA Cloud, SAP SuccessFactors HXM Suite, SAP SuccessFactors Work Zone, Sage 200, Sage 50cloud Accounting, Sage X3, SelectLine, TravelPerk, UBS, Winbiz Cloud, Winline, Workday Financial Management, Workday HCM, Workday Strategic Sourcing, Xero, proALPHA, rexx systems
Q. Quelles sont les ressources d'aide disponibles pour Yokoy ?
Ressources d'aide disponibles pour Yokoy :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Yokoy.
- Logiciels de notes de frais
- Logiciels de comptes fournisseurs
- Logiciels de gestion de voyages
- Logiciels de gestion des dépenses
- Logiciels de gestion budgétaire
- Logiciels de facturation
- Logiciels de traitement des paiements
- Logiciels de comptabilité
- Logiciels de gestion des licences
- Logiciels pour éditeurs de livres et gestion des abonnements
- Logiciels de suivi des notes de frais
- Logiciels de gestion des souscriptions
- Logiciels DRM (Digital Rights Management)
- Logiciels de gestion du SaaS
- Logiciels de reporting financier
- Logiciels de facturation récurrente
