--- description: WISMOlabs : qu'en pensent les utilisateurs ? Lisez les avis sur WISMOlabs, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WISMOlabs - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des retours](/directory/3867/returns-management-rms/software) > [WISMOlabs](/software/2048555/wismolabs) # WISMOlabs Canonical: https://www.getapp.fr/software/2048555/wismolabs Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/2048555/wismolabs?page=2) > Plateforme de marketing et d'expérience post-achat pour les commerces de détail d'e-commerce qui réduit les demandes de renseignements et les coûts des demandes de renseignements sur les commandes. > > Conclusion : 13 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 13 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: WISMOlabs ## Contexte commercial - **Prix à partir de**: 0,01 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - API - Alertes mobiles - Alertes/Notifications - Analyse prédictive - Autorisations basées sur les rôles - Contrôles/Permissions d'accès - E-commerce - Estimation de livraison - For Freight Operations - Gestion de l'e-commerce - Gestion de la chaîne logistique - Gestion des audits - Gestion des commandes - Gestion des expéditions - Gestion des fournisseurs - Gestion des performances - Gestion des remboursements - Gestion des transports - Importation et exportation de données - Intégration de sites web ## Intégrations (7 au total) - BigCommerce - Cratejoy - Salesforce Marketing Cloud - Shopify - Shopify Plus - WooCommerce - X-Cart ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des retours](https://www.getapp.fr/directory/3867/returns-management-rms/software) ## Catégories connexes - [Logiciels de gestion des retours](https://www.getapp.fr/directory/3867/returns-management-rms/software) - [Logiciels de suivi des envois](https://www.getapp.fr/directory/1691/shipment-tracking/software) ## Logiciels similaires 1. [AfterShip](https://www.getapp.fr/software/101825/aftership) — 4.9/5 (466 reviews) 2. [ShippyPro](https://www.getapp.fr/software/130943/shippypro) — 4.7/5 (154 reviews) 3. [Freightview](https://www.getapp.fr/software/100883/freightview) — 4.7/5 (743 reviews) 4. [ReturnGO](https://www.getapp.fr/software/2052661/returngo) — 5.0/5 (29 reviews) 5. [Claimlane](https://www.getapp.fr/software/2078976/claimlane) (0 reviews) ## Avis ### "Awesome customer experience, and so many possibilities" — 5.0/5 > **Randall** | *14 octobre 2021* | Mode et vêtements | Taux de recommandation : 9.0/10 > > **Avantages**: There are so many different features available and the platform is so configurable. Working with the WISMO team has been great. I get responses to my questions extremely quickly. The team is extremely proactive in informing me with what I need to worry about in the future in order to better take advantage of the platform. > > **Inconvénients**: I would love to be able to create new notifications like "shipment delayed" based off of business rules. I believe this is on the roadmap and I look forward to that\! In addition to that, there are some features like configuration of the tracking page that takes WISMO's team to need to complete. > > Overall, my experience with WISMOlabs is extremely positive, I love working with the team and enjoy the possibilities that the platform provides. There are a lot of improvements in the WISMOlabs roadmap and I look forward to seeing what improvements we can see in the future\! ----- ### "WISMO Review | Coggins Promo" — 5.0/5 > **Tripp** | *21 juin 2024* | Équipement et fournitures de bureau | Taux de recommandation : 10.0/10 > > **Avantages**: Ensuring a best in class post-purchase experience was a top priority for our company. Thanks to WISMO , we have been able to build a custom tracking page and provide post shipment notification emails, which has delighted our clients. > > **Inconvénients**: Nothing that we do not like. WISMO has met and exceeded all of our expectations. > > The experience has been great\! We looked at other platforms but chose WISMO because of the expectation of a much higher level of service. This has turned out to be a great decision as the team at WISMO is ready to help at a moments notice. They also proactively ask for our feedback and are continuing to add more features to the platform based on our suggestions. ----- ### "wismo & kekoa collective" — 5.0/5 > **dewey** | *5 juillet 2023* | Mode et vêtements | Taux de recommandation : 8.0/10 > > **Avantages**: Implementation was rather easy and effortless.The overall product is user friendly. > > **Inconvénients**: We do not have any negative feedback at the moment > > great people / great product ----- ### "Very Valuable for us and our customers" — 5.0/5 > **Patrick** | *25 juillet 2024* | Impression | Taux de recommandation : 10.0/10 > > **Avantages**: WismoLabs has been an easy-to-implement solution for us that makes it easy for us to continually communicate with our customers on the status of the shipment. We are also at the early stages of leveraging the analytics to assess shipment times relative to the standards that the carriers have set and we are looking forward to the insights that we will gain from this with the WismoLabs platform. > > **Inconvénients**: no cons. Seriously - it's all been good. The team has been very responsive to helping us with continuous improvements on suggestions. > > Smooth. Seamless. Easy. Responsive. What more could we ask for?\!? ----- ### "Excellent support to get our WISMO handled properly" — 5.0/5 > **Lenard** | *6 mai 2023* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Real-time tracking, branded order tracking page, personalized SMS/Email Alert, and top-notch support\! > > **Inconvénients**: Not that we could think of, because for every feature/issue we request, they'll definitely work on it to improve/implement/fix. > > We signed up for WISMOlabs to have a better post-purchase experience and answer customers’ mostly asked question “Where is my order”? We sign-up with WISMOlabs which is referred to us by friends. During our scale, it reduced the need of adding more agents answering WISMO inquiries. We used to have 10 outsourced customer support agents, we reduced them to 3. This alone has saved us 70% on outsourcing costs. Customer trust for reordering also improved as their shipment experience has been smooth - I would say our customer retention % has improved by 15-20% more. I highly recommended WISMOlabs to any startup or businesses at scale out there. As a marketing manager, this is very vital to a brand or store’s customer experience. Trust me it reduces the headache for your customer experience team. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/2048555/wismolabs?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2048555/wismolabs) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées