--- description: Sprout Social : qu'en pensent les utilisateurs ? Lisez les avis sur Sprout Social, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sprout Social - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/104/social-media/software) > [Sprout Social](/software/20453/sprout-social) # Sprout Social Canonical: https://www.getapp.fr/software/20453/sprout-social Page : 1/26\ Suivant: [Page suivante](https://www.getapp.fr/software/20453/sprout-social?page=2) > Sprout Social est un outil de gestion des réseaux sociaux créé pour aider les entreprises à trouver de nouveaux clients et à développer leur présence sur les réseaux sociaux. Les petites entreprises peuvent gérer la totalité de leur présence sur les réseaux sociaux à partir d'une seule plateforme intuitive. Twitter, Facebook, LinkedIn, Foursquare et bien plus encore sont gérés à l'aide de puissants outils permettant d'écouter, d'engager et de développer leur audience, transformant ainsi les relations sociales en clients fidèles. > > Conclusion : 606 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 606 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sprout Social - **Pays**: Chicago, É.-U. - **Entreprise fondée en**: 2010 ## Contexte commercial - **Prix à partir de**: 199,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, italien, portugais brésilien - **Pays disponibles**: Allemagne, Australie, Autriche, Brésil, Canada, Chine, Danemark, Finlande, France, Inde, Irlande, Italie, Malte, Norvège, Nouvelle-Zélande, Portugal, Royaume-Uni, Suisse, Suède, États-Unis ## Fonctionnalités - @mentions - API - Alertes/Notifications - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Benchmarking - Bibliothèque d'images - Bibliothèque de contenu - CRM - Calendrier éditorial - Campagnes multicanales - Catégorisation/regroupement - Ciblage du public - Collecte de données multicanal - Conception et mise en page - Correction en temps réel - Défense des employés ## Intégrations (31 au total) - Adobe Experience Manager - Bynder - Canva - Dropbox Business - Feedly - Glassdoor - Google Analytics 360 - Google Drive - Google My Business Review Manager - HubSpot CRM - Instagram - LinkedIn for Business - Meta for Business - Microsoft Teams - Opal ... et 16 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils pour community manager](https://www.getapp.fr/directory/104/social-media/software) ## Catégories connexes - [Outils pour community manager](https://www.getapp.fr/directory/104/social-media/software) - [Logiciels pour éditeurs de livres et gestion des abonnements](https://www.getapp.fr/directory/162/publishing/software) - [Outils de veille concurrentielle](https://www.getapp.fr/directory/305/competitive-intelligence/software) - [Outils de social CRM](https://www.getapp.fr/directory/558/social-crm/software) - [Logiciels d'analyse marketing](https://www.getapp.fr/directory/602/marketing-analytics/software) ## Logiciels similaires 1. 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[Meta for Business](https://www.getapp.fr/software/91327/facebook) — 4.4/5 (2373 reviews) ## Avis ### "Sprout social best social media management software." — 4.0/5 > **Marie Jeanne** | *26 août 2022* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: What I liked the most about this software is the ability it gives us to be more present on social networks. > > **Inconvénients**: What I liked least about this software is that many are not interested in it yet and beginners find it difficult to immerse themselves. > > Sprout social allowed me to optimize the customer relationship, and to be more visible on social networks. ----- ### "Sprout Social is a social media management tool." — 5.0/5 > **Greg** | *6 octobre 2022* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: We most like the ability to manage multiple accounts easily. We manage over 20 social media accounts across several platforms using Sprout Social and we have always found it very intuitive and easy to use. Adding new accounts is easy and there are several features that add value to the product that we use regularly. > > **Inconvénients**: Pricing when you're adding multiple additional accounts is confusing, especially for agencies who may want to use Sprout to manage all agency accounts. Single accounts can only manage 10 profiles without upgrading which for an agency is a limit we hit very quickly. > > Overall our experience has been very positive. We've found Sprout Social to be easy to setup and use, and also easy to teach to some of our less tech savvy customers. They really like the ability to login and review posts all at once from a single screen. ----- ### "Expensive, Poor Usability, Questionable ROI, and Terrible Customer Service" — 1.0/5 > **Bill** | *11 octobre 2024* | Automobile | Taux de recommandation : 0.0/10 > > **Avantages**: It has an extensive list of features and integration with all the major social media platforms. > > **Inconvénients**: It's very expensive, has poor usability, hides advertised features behind paywalls, delivers questionable ROI, and provides terrible customer service. > > Unfortunately, we ended up regretting our decision to use Sprout Social. It's very expensive. It has poor usability. Advertised features are often behind paywalls. It delivered questionable ROI (our team often preferred working natively in Meta Business Suite). What really put the nail in the coffin for us was the poor customer service. We missed our automatic annual renewal date by a few weeks, and despite wanting to cancel, they insisted we'd have to pay for the full year, whether we used their software or not. To us, that says everything about the company. If you need to trap people into your product, it must not be that good. Buyer beware. There seem to be superior alternatives, that cost less, and are more customer friendly. ----- ### "Good Software for Data Analytics" — 4.0/5 > **Loretta** | *23 novembre 2021* | Électronique grand public | Taux de recommandation : 6.0/10 > > **Avantages**: The data we are able to get from Sprout is fantastic. They recently added an inbox activity tracker which has been a game changer for engagement management. Being able to get an export of all of our post data too is phenomenal. WAY better than trying to pull things directly from each app. > > **Inconvénients**: Not being able to pull YouTube comment data is a big detractor. You also aren't able to not include some posts in reporting (for example we did a giveaway post on Instagram which skewed our entire metrics for the month). No one has TikTok data yet and I am not sure Sprout will be the first as they take a while to implement feedback (if at all). > > We have been bounced around from account manager to account manager which has been unfortunate as we haven't been able to optimize things very well or probably get the most out of the product. We don't really use the listening tools and I think that is partly because we don't quite know how to set it up. That seems to be a BIG selling point for them but we aren't big on Twitter so that appears to not help us much. As a community manager I would prefer better ways to track sentiment, track engagement metrics, and pull better insights per post on engagement % to see how that effects reach and other data points. But since we don't use Twitter at the moment we seem to miss out on a lot of their focus areas. ----- ### "Makes Social Media Management so Easy\!" — 5.0/5 > **Utilisateur vérifié** | *4 mars 2021* | E-learning | Taux de recommandation : 9.0/10 > > **Avantages**: No one has the time to sit there and individually schedule out social posts so that's where Sprout Social comes into play\! We purchased this software to help us plan and manage our organic social media calendar easily. They also can integrate with paid ads, but that's not something we use it for. I love that you can see a calendar of upcoming posts so I can see if there are any gaps in our calendar. Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver. Prior to this, I would always forget to post so this has made it easier to make a plan\! > > **Inconvénients**: The platform is kind of pricey, especially as you add on more licenses. You can't create any custom reports. However, they have a lot of robust reports so I imagine you don't need to. We haven't needed to yet. > > It's been a great experience so far. They also have a great support team that you can work with to ensure that you're utilizing all of the platform features as best as you can. For teams who struggle to plan and manage their social accounts, I highly recommend Sprout Social. The platform also can help you uncover trends for future planning too\! ----- Page : 1/26\ Suivant: [Page suivante](https://www.getapp.fr/software/20453/sprout-social?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/20453/sprout-social) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées