--- description: OpenTable : qu'en pensent les utilisateurs ? Lisez les avis sur OpenTable, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenTable - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/204/customer-loyalty/software) > [OpenTable](/software/2044651/opentable-for-restaurants) # OpenTable Canonical: https://www.getapp.fr/software/2044651/opentable-for-restaurants Page : 1/54\ Suivant: [Page suivante](https://www.getapp.fr/software/2044651/opentable-for-restaurants?page=2) > OpenTable est une plateforme de gestion de restaurant qui propose des réservations en ligne, des commandes à emporter, des outils marketing, des récompenses de fidélité pour les clients, etc. Elle convient aux restaurants de toutes tailles ainsi qu'aux bars, établissements vinicoles, hôtels et autres entreprises. Grâce à un ensemble complet d'outils, OpenTable peut aider les entreprises à faire salle comble, à gérer leurs opérations quotidiennes et à augmenter leurs opportunités de revenus. > > Conclusion : 1322 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1322 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: OpenTable - **Entreprise fondée en**: 1998 ## Contexte commercial - **Prix à partir de**: 149,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, italien, japonais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Irlande, Italie, Japon, Mexique, Pays-Bas, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Taïwan, Thaïlande, Émirats arabes unis, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analyse de l'évolution des ventes - Barcode/Ticket Scanning - Base de données de clients - Base de données de contacts - Booking Management - CRM - Carte de fidélité - Codes QR - Commande en ligne - Contrôles/Permissions d'accès - Email Reminders - Estimation de livraison - Facturation - Fonctions pour restaurants - Gestion de la disponibilité - Gestion de table - Gestion des avis ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) - [Logiciels pour listes d'attente](https://www.getapp.fr/directory/1575/waitlist/software) - [Logiciels de réservation](https://www.getapp.fr/directory/83/reservation-online-booking/software) - [Logiciels de gestion de restaurant](https://www.getapp.fr/directory/196/restaurant-management/software) - [Logiciels de livraison à domicile](https://www.getapp.fr/directory/909/food-delivery/software) ## Logiciels similaires 1. [Booqable](https://www.getapp.fr/software/108821/booqable) — 4.8/5 (1195 reviews) 2. [Now Book It](https://www.getapp.fr/software/2073585/now-book-it) — 4.9/5 (101 reviews) 3. [Mindbody](https://www.getapp.fr/software/91024/mindbody) — 4.0/5 (2997 reviews) 4. [Semper](https://www.getapp.fr/software/2058039/hospitality-software) — 4.3/5 (138 reviews) 5. [SpotOn](https://www.getapp.fr/software/130639/spoton-restaurant) — 4.2/5 (371 reviews) ## Avis ### "Love using open table" — 5.0/5 > **Julio** | *26 août 2024* | Photographie | Taux de recommandation : 10.0/10 > > **Avantages**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things. > > **Inconvénients**: As of right now, I don't have any issues with open table. > > It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book. ----- ### "Wonderful software - a little pricey" — 4.0/5 > **Joelle** | *13 février 2025* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: Optimized bookings, seating flow, and intuitive reservation booking. The status updates for tabling is incredibly helpful as well. > > **Inconvénients**: Our waitlist was too complicated to implement. We still use our own in house waitlist.. managing the app and walk-in's became a communication issue for staff and guests. The cost is a little more than we would like as well. > > OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant. It offers a functional and reliable reservation system, but doesn’t evoke strong feelings—neither exciting nor disappointing. Its main role is focused on marketing, and the experience is generally neutral without any standout features. The reservation system works efficiently, with solid functionality and a range of useful features. It does the job, though it doesn’t go above and beyond. One downside is the cost. The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature was not the best fit for us. Reason for Choosing OpenTable I've been considering switching from OpenTable to Toast for our reservation system but am still figuring out how best to communicate the change to our customers, both existing and new. ----- ### "Arrogant Company" — 1.0/5 > **Mike** | *25 octobre 2024* | Restaurants | Taux de recommandation : 0.0/10 > > **Avantages**: It's well known. But there were NO pros for my company. They drained us monthly with their expensive plan and added little to no value in growing our company. > > **Inconvénients**: Far too expensive, customer service was deplorable, and their arrogance was overwhelming. We are a small business and could not afford their services any longer. Three days after we canceled our service, we received an erroneous review, and Open Table did not address the issue even though it had nothing to do with our restaurant. It was a personal opinion of how we accepted his criticism. With partnership like Open Table who needs enemies, if you have any other choice run from open table and utilize Tock. > > It was awful, too expensive, had no training, and did not support our restaurant. They only support false accusations and don't care about our restaurant's success. ----- ### "OpenTable – My Main Way of Making Reservations. Great Platform, But Needs More Transparency." — 5.0/5 > **Utilisateur vérifié** | *19 avril 2022* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: I love how easy it is to book reservations to my favorite restaurants. The UI is just beautiful, and it's so easy to navigate, see what times are available, double check the reservation I made, contact restaurants, read menus, see photos, and even change my reservation. I just love the ease of use. > > **Inconvénients**: I least like how, by default, way more data than I knew was being shared with restaurants and marketers. Buried in settings, I figured out how to turn these features off, but I feel like OpenTable is deceptive about how much data is really shared with their business partners, marketers, and restaurants. > > Overall, I love using OpenTable and it's definitely my go-to reservation platform. Whenever I need to make a reservation, OpenTable is always my first choice for a platform\! ----- ### "Good reservation software but not pricing friendly" — 4.0/5 > **Supakorn** | *16 avril 2024* | Produits alimentaires | Taux de recommandation : 5.0/10 > > **Avantages**: The reservation software is commendable in terms of functionality and features. However, it may not be particularly accommodating in terms of pricing. > > **Inconvénients**: The cost of utilizing it is rather steep, especially considering its sole functionality of making reservations. > > The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list. It doesn't bring much joy or disappointment, but it is primarily intended for marketing purposes. The overall experience is moderate, with no significant highs or lows. ----- Page : 1/54\ Suivant: [Page suivante](https://www.getapp.fr/software/2044651/opentable-for-restaurants?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2044651/opentable-for-restaurants) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées