GetResponse

GetResponse

Le marketing par e-mail le plus simple au monde

4,1/5 (223 avis)

GetResponse - Présentation

Description du logiciel GetResponse

Optimisation de l'efficacité des campagnes, même une fois qu'elles sont terminées, grâce à GetResponse Email Intelligence, conçu pour suivre, mesurer et analyser un réel plaisir. Prise de décisions intelligentes en quelques minutes : comparaison des suivis, mesure des conversions sur site, segmentation des abonnés en un clic ou consultation des fluctuations horaires.

GetResponse - Présentation

Prix

À partir de
15,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

GetResponse - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Canada, Europe, Afrique et Moyen-Orient, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour GetResponse :
Capture d'écran pour GetResponse : Capture d'écran pour GetResponse : Capture d'écran pour GetResponse : GetResponse Android App Capture d'écran pour GetResponse : GetResponse Android App Capture d'écran pour GetResponse : GetResponse iPhone App Capture d'écran pour GetResponse : Capture d'écran pour GetResponse :

GetResponse - Avis

GetResponse - Avis

Note globale
4,1
/
5
Excellent
116

Très bien
58

Moyen
25

Médiocre
12

Mauvais
12

Rapport qualité-prix
4
Fonctionnalités
4,1
Simplicité d'utilisation
3,9
Support client
4,1
78% des utilisateurs recommandent cette application
Jacob E.

Best Email Marketing Software for Affiliate Marketers

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.


Traduire avec Google Translate
Utilisateur vérifié

GetResponse is a solid alternative to MailChimp

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.


Traduire avec Google Translate
Utilisateur vérifié

Really wanted to like this software


Traduire avec Google Translate
Utilisateur vérifié

Compliance Department Astonishingly Harsh

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.

It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).

We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.

Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.

We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.

Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."

We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.

Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.

X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)

Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!

All the work we'd been doing to add and clean up our lists... GONE.

Leader to leader:
DO NOT do Get Response. Please heed our horror story.


Traduire avec Google Translate
Nick R.

This software is not bad.

Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.


Traduire avec Google Translate
Jacob E.
Secteur d'activité: Production audiovisuelle
Taille de l'entreprise: 13-50 employés
Traduire en français

Best Email Marketing Software for Affiliate Marketers

Logiciel utilisé Autre pendant 6 à 12 mois
Publié le 03/03/2020
Provenance de l'avis : Capterra

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Avantages

- Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts

Inconvénients

- There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
-

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Utilisateur vérifié
Secteur d'activité: Loisirs, voyage et tourisme
Taille de l'entreprise: 13-50 employés
Traduire en français

GetResponse is a solid alternative to MailChimp

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 03/12/2019
Provenance de l'avis : Capterra

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Avantages

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Inconvénients

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Utilisateur vérifié
Secteur d'activité: Sécurité publique
Taille de l'entreprise: 5 001-10 000 employés
Traduire en français

Really wanted to like this software

Logiciel utilisé tous les jours pendant Essai gratuit
Publié le 04/05/2020
Provenance de l'avis : Capterra

Avantages

I really really wanted to like this one. I had high hopes for the platform but unfortunately it was just to difficult to learn and not very intuitive. The customer service is impeccable just wasn't a good fit for what I needed.

Inconvénients

The functionality was a bit off, I had issues navigation the dashboard. Also testing the campaign before making it live was a headache.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Utilisateur vérifié
Secteur d'activité: Vente en gros
Taille de l'entreprise: 2-10 employés
Traduire en français

Compliance Department Astonishingly Harsh

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 29/03/2020
Provenance de l'avis : Capterra

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.

It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).

We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.

Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.

We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.

Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."

We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.

Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.

X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)

Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!

All the work we'd been doing to add and clean up our lists... GONE.

Leader to leader:
DO NOT do Get Response. Please heed our horror story.

Avantages

Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.

Inconvénients

There's no easy way to add one email to several categories at once.

Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times.

It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly.

WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience)

Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will.

They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild.

Is that the way you want to be treated?

You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Nick R.
Secteur d'activité: Immobilier
Taille de l'entreprise: 2-10 employés
Traduire en français

This software is not bad.

Logiciel utilisé tous les mois pendant plus de deux ans
Publié le 15/08/2019
Provenance de l'avis : Capterra

Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.

Avantages

It gives you great templates and products. The analytics are very helpful for tracking your results.

Inconvénients

Using for email marketing, we had issues with our open rates getting reduced by 50% or more without change in our usage. After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters. After several months, the problem was resolved with open rates bouncing back up. They denied being the cause but we have the proof.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8/10
Basé sur 223 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

GetResponse - Prix

GetResponse - Prix

À partir de
15,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4/5
Basé sur 223 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

GetResponse - Fonctionnalités

GetResponse - Fonctionnalités

API
Analyse de campagne
Analyse en temps réel
Analytique de l'engagement
Gestion d'e-mail marketing
Gestion de contenu
Gestion des campagnes
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Marketing multicanal
Modèles personnalisables
Monitoring
Notifications automatiques
Rapports et statistiques
Segmentation des campagnes
Stratégie de marque personnalisable
Tableau de bord d'activités
Tests A/B
Fonctionnalités
4,1/5
Basé sur 223 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

GetResponse - FAQ

GetResponse - FAQ

Voici quelques-unes des questions fréquentes sur GetResponse.

Q. Quels sont les types de licence disponibles pour GetResponse ?

Types de licences disponibles pour GetResponse :

À partir de: 15,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel GetResponse ?

Nous n'avons pas d'informations sur les fonctionnalités de GetResponse.

Q. Qui utilise GetResponse ?

Utilisateurs habituels du logiciel GetResponse :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues GetResponse est-il disponible ?

Langues dans lesquelles GetResponse est disponible :

anglais

Q. Quels sont les types de licence disponibles pour GetResponse ?

Types de licences disponibles pour GetResponse:

Abonnement

Q. GetResponse prend-il en charge les appareils mobiles ?

Appareils pris en charge par GetResponse :

Android, iPhone, iPad

Q. Avec quelles applications GetResponse peut-il s'intégrer ?

Applications s'intégrant à GetResponse :

Cyfe, Instapage, LiveAgent, LiveChat, Survicate, Wishpond, Zapier, Zendesk, Zoho CRM, Zoho SalesIQ

Q. Quelles sont les ressources d'aide disponibles pour GetResponse ?

Ressources d'aide disponibles pour GetResponse :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo