SimplyCast

SimplyCast

Customer communication suite for inbound marketing, marketing automation and multi-channel communication

3.1/5 (16 avis)

SimplyCast - Présentation

SimplyCast's Interactive Marketing platform offers multiple marketing services in a single platform.

With SimplyCast you can manage your subscribers, send them an email, a fax, a text message, a Tweet, track the results.... It all comes in one nicely wrapped package that has flexible pricing and great customer support team. With over 10 marketing channels within one powerful and solution, SimplyCast is an answer to all your online, offline, mobile and social marketing needs.

SimplyCast's customer flow communication platform offers a suits of inbound marketing, marketing automation and multi-channel communication products.

Marketing automation & inbound marketing products include:

Online Marketing Tools:

Email Marketing
List Manager
Form Builder
Landing Pages
Online Surveys
Link Tracking
Autoresponder
Blacklist Monitor
Contact Manager

Offline Marketing Tools:

Fax Marketing
Event Management
Voice Broadcasting

Mobile Marketing Tools:

SMS Marketing

Social Media Marketing Tools:

Facebook Marketing
Twitter Marketing

Prix

À partir de
3,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 4 autres, Amérique latine, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais

SimplyCast - Avis

Note globale
3.1/5
50% d'avis positifs
8
Excellent
0
Très bien
1
Moyen
0
Médiocre
7
Mauvais
Bandorah M.
Traduire avec Google Translate

The best marketing software we ever you used, have been using the software for over 5 years now.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/07/2017
Provenance de l'avis : SoftwareAdvice

Love it and I highly recommend the software.

Avantages

The software has over 20 apps built-in and the opportunity to increase the business with this type of software has been great. We used the system for over five years and have been very happy with it. The system has all the capabilities we need and it helped us consolidate our spending from six different vendors and this was great as we didn't have much staff and it reduced our spending by over 40%.

Inconvénients

The software has many features, and we needed to invest the time to explore all of the capabilities. So overall, once we learned the software we were able to take advantage of automation capabilities and this has helped us a lot. My recommendation is spend the time to learn it, otherwise, you will under utilize it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Ian M.
Traduire avec Google Translate

Simply Awful!

Logiciel utilisé tous les mois pendant plus de deux ans
Publié le 16/02/2017
Provenance de l'avis : SoftwareAdvice

We used Simplycast for around 4 years and it was torture from start to finish. Firstly the interface is clumsy and clunky. even when you do manage to work around the frequent screw ups it produces, it often just junks your entire email campaign with no way to recover it. You can spend hours trying to figure out ways of getting the GUI to actually render something that approaches what you're trying to achieve and then you find out after testing that it simply doesn't work. On other occasions you'd make one small change to a layout and it would break everything else you'd spent hours trying to get right.

On one occasion I discovered that the email we'd composed missed out huge chunks when sent to an Outlook mail client. I contacted support to be blithely told that their system doesn't support Outlook, even though it's the single most popular email client on the planet!

The final straw was when I scheduled an important campaign to run a week or so before Black Friday. After realizing it hadn't gone out I again contacted support to be told they were having 'issues' (a familiar story from Simplycast). Not only had the campaign not gone out, it was stuck in their mail queue meaning I couldn't send anything else out. After several days of this, we gave up and signed up with a different company.

After explaining all this to their support guy he offered to refund us back the outstanding credits on the account. Another 3 months went by and we never received the refund or even any contact from them. When I called them I'd get another litany of excuses about the finance department having 'issues'. Finally, I was told they'd basically changed their minds and weren't going to give us the refund after all. Although they never bothered to tell me any of this as they were apparently not able to email or call me. That's from a company who are supposed to be communications experts.

The only reason we had such a large credit on the account was that their pricing information was misleading in the first place which led to us racking up huge bills on an account we rarely used. They offered a 'roll over' service on unused credits for an extra $ a month. But somehow this meant we still paid for the rolled over credits every month. A small bill of around $16 a month ballooned to around $ a month before we realised what was happening. After complaining they agreed to convert the outstanding credits to pre-paid and we assumed we'd eventually use them up. But as each email campaign was so difficult to launch we rarely bothered. The $ refund wasn't even close to what we'd lost during this fiasco but it was a historical debt so I accepted the offer as a good will gesture. Although ultimatley even that was screwed up!

The whole experience with Simplycast is appalling from beginning to end. From their terrible system, to their laughable customer care department. We moved to another service and it's like night and day. Everything works, it takes around and hour to set up and test a campaign (as opposed to a couple of days with Simplycast) and we're also seeing massive increases in our opening ratios. Something like 10-12% as opposed to 3-5% with Simplycast. So its not just an awful experience for you as the user, your customers don't see half of the messages you pay for anyway!

Basically avoid them like the plague and check out one of the plethora of much better run and much more responsive services out there.

Avantages

None

Inconvénients

Difficult to say which is worse - the waste of money or the waste of time. If I could have given them zeros stars I would.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Mark D.
Traduire avec Google Translate

A great All-In-One Marketing Solution

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 01/08/2017
Provenance de l'avis : Capterra

When I ran my first email campaign I was able to see live metrics as people were opening mail messages. I thought that was pretty cool. I'm really excited to use the new teleconference tool for a meeting with around 60 people!

Avantages

There is much bang for buck with a SimplyCast subscription. I use it to automate Twitter and Facebook for a couple of side projects I'm on. The email creator tool is great as well. There are templates to get you going but I'm creative and am able to create my own templates which I think is pretty slick. I've found customer support to be pretty great. Support sits across the room from the development team meaning my suggestions have a better chance of becoming a reality.

One cool thing about this company that through some research sets them apart from everyone else is that they built their software from the ground up instead of buying up smaller companies like much of their competition. This makes new features fit together better not to mention easier to troubleshoot and support.

Inconvénients

I find there is a lot of save prompts, but I guess that is a good thing. The canvas for the 360 editor would be nice if you could zoom into it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Valerio P.
Traduire avec Google Translate

Difficult to use, not so friendly

Publié le 12/02/2018
Provenance de l'avis : Capterra

It was not a good experience. There are other simpler tools that do the same job. Simplycast has a great idea but I think it needs to work more on its interface and improve the reliability of the tool.

Avantages

Like other automation software, it allows you to organize marketing tasks based on the interests of your customers. Offer a free plan.

Inconvénients

I think that the cons of this tool start because it is not so easy to organize the automated flows. The tool looks rough and sometimes it is very difficult to use. Help is also required to start since it is not so intuitive.

Several of the messages were not delivered due to errors.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

3.0/10
Jon benn
Traduire avec Google Translate

Simplcast support is hopeless

Publié le 20/03/2013
Provenance de l'avis : GetApp

Simplycast is supposed to offer 2000 contacts per month for free. But when trying this offer in March 2013 I setup 2 email campaigns to be sent using a total of 1650 contacts between them.

The first campaign was sent but the second was held back with an error status. When contacting support their response was that I had exceeded the monthly quota.

I proceeded to explain to them that this was not possible as I had only used 1650 contacts in total for the 2 campaigns. They simply responded again with some blurb about how only 2000 contacts per month are allowed on my current plan and I should upgrade to send to more contacts.

Quite clearly the support staff had not read my complaint or they failed to understand the very simple mathematics of the problem. They seemed to have very little interest in the fact that their system had not worked correctly and rather than investigate the problem and offer a solution, their response was to ignore it and reply to a question that was not even asked. It is a bit like going to the shops for a pint of milk and coming back with a pot plant - completely irrelevant to the requirements.

Of course, this may not be the stupidity that on the surface it appears to be. A cynic could point out that it may not be a system error but a well designed ploy to get any users on the free plan to upgrade, at a cost, to a higher plan with more contacts.

Either way, the fact remains that a teenager could quite easily work out the mathematics of this issue and very quickly come to the conclusion that something is awry. It is quite telling that the support staff at Simplycast were unable, or unwilling, to do this and instead replied with canned responses which are, at best, of little help to anyone and, at worst, a ploy so transparent a child could see through it.

Simplcast should be avoided at all costs.

Avantages

None

Inconvénients

Bugs in the system
Poor support
What you see is not what you get

SimplyCast - Prix

À partir de
3,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Prices vary depending on product:

Startup and Basic Plans include:

360 Marketing Automation Software $49
/ per month

Autoresponder, Email Marketing, Online Survey Software, Fax Marketing, Blacklist Monitor, SMS Manager, Voice Broadcasting $0/ per month

Facebook Automation, Twitter Automation, Landing Page Generator Event Management, Form Builder $9.99/ per month

SimplyCast - Fonctionnalités

  • Email Marketing Management
  • Intégration des médias sociaux
  • Marketing multicanal
  • Monitoring
  • Tests A/B

  • API
  • Analyse de campagne
  • Analyse en temps réel
  • Analytique de l'engagement
  • Données en temps réel
  • Gestion de contenu
  • Gestion des campagnes
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Modèles personnalisables
  • Notifications automatiques
  • Rapports et statistiques
  • Stratégie de marque personnalisable
  • Tableau de bord d'activités

Plus d'informations sur SimplyCast

SimplyCast - Principales fonctionnalités

  • A/B split testing
  • Auto-responders
  • Blacklist monitoring
  • Contact management
  • Email marketing
  • Event Marketing
  • Facebook Automation
  • Fax Marketing
  • Form builder
  • Landing Page Generator
  • Mailing list management
  • Message Customization, Templates, Form Integration
  • Online Survey Creator
  • SMS Marketing
  • Survey marketing
  • Twitter Automation
  • Twitter Marketing
  • Unlimited List Creation
  • Voice Broadcasting
  • Web Tracking

Avantages

The Email Marketing tool features a drag and drop simple editor, A/B split testing, custom templates and deliverability.

The List Management features unlimited list creation, importing and exporting of lists, easy list creation and automatic list cleaning.

The Autoresponder tool features message customization, specific time scheduling, form integration and a selection of templates.

The Blacklist Monitor tool features multiple IP monitoring, automatic removal and removal instructions, customization checks every 24 hours, IP address note adder.

The Form Builder tool features form templates, customization, reports, and multiple integration channels with social media.

The Landing Page Generator tool features traffic strategy, meta support, easy editing and the ability to hide landing pages temporarily or permanently.

The Online Survey Feedback tool features multiple question types and survey templates, detailed reporting and social media integration.

The Web Tracking tool features multiple tracking types including email links, webpage links and social media links. Link organization, customization and detailed reports.

SimplyCast - FAQ

Voici quelques-unes des questions fréquentes sur SimplyCast.

Q. Quels sont les types de licence disponibles pour SimplyCast ?

Types de licences disponibles pour SimplyCast :

À partir de: 3,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Prices vary depending on product:

Startup and Basic Plans include:

360 Marketing Automation Software $49
/ per month

Autoresponder, Email Marketing, Online Survey Software, Fax Marketing, Blacklist Monitor, SMS Manager, Voice Broadcasting $0/ per month

Facebook Automation, Twitter Automation, Landing Page Generator Event Management, Form Builder $9.99/ per month

Q. Quelles sont les principales fonctionnalités du logiciel SimplyCast ?

Fonctionnalités du logiciel SimplyCast :

  • A/B split testing
  • Auto-responders
  • Blacklist monitoring
  • Contact management
  • Email marketing
  • Event Marketing
  • Facebook Automation
  • Fax Marketing
  • Form builder
  • Landing Page Generator
  • Mailing list management
  • Message Customization, Templates, Form Integration
  • Online Survey Creator
  • SMS Marketing
  • Survey marketing
  • Twitter Automation
  • Twitter Marketing
  • Unlimited List Creation
  • Voice Broadcasting
  • Web Tracking

Q. Qui utilise SimplyCast ?

Utilisateurs habituels du logiciel SimplyCast :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues SimplyCast est-il disponible ?

Langues dans lesquelles SimplyCast est disponible :

anglais

Q. Quels sont les types de licence disponibles pour SimplyCast ?

Types de licences disponibles pour SimplyCast:

Abonnement

Q. SimplyCast prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par SimplyCast.

Q. Avec quelles applications SimplyCast peut-il s'intégrer ?

Applications s'intégrant à SimplyCast :

1CRM, BigCommerce, Google Drive, OnePageCRM, Second CRM, Shopify, SugarCRM, Zendesk Sell, Zoho CRM, Zoho CRM

Q. Quelles sont les ressources d'aide disponibles pour SimplyCast ?

Nous n'avons pas d'informations sur les ressources d'aide disponibles pour SimplyCast.

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