QuickBooks Online

Logiciel de comptabilité en ligne

4,2 /5 (3519 avis) Donnez votre avis !

QuickBooks Online - Présentation

Description du logiciel QuickBooks Online

Avec Quickbooks Online Simple Start, Essentials et Plus, Créez et envoyez un nombre illimité de factures.

Profitez aussi un d'un suivi des ventes et dépenses, et faites des rapports détaillés des flux de trésorerie et autres.

Les solutions de Quickbooks vous permettent aussi d'effectuer vos déclaration de TVA.

QuickBooks Online - Présentation

Prix

À partir de
10,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Simple Start - 14€ /mois

Essentials - 25€ /mois

Plus - 35€ /mois


QuickBooks Online - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Chine et 5 autres, Inde, Japon, Allemagne, Brésil, Mexique
Langues
chinois (traditionnel), anglais, français, portugais, espagnol

Media

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QuickBooks Online video Capture d'écran pour QuickBooks Online : From the dashboard users can view reports on key metrics and carry out key tasks Capture d'écran pour QuickBooks Online : Create invoices from pre-designed templates Capture d'écran pour QuickBooks Online : Create customized reports or chose from recommended reports Capture d'écran pour QuickBooks Online : The activity dashboard provides updates and alerts on invoices or estimates Capture d'écran pour QuickBooks Online : Estimates can be converted into invoices Capture d'écran pour QuickBooks Online : Invoices can be tracked from initial sending to payment Capture d'écran pour QuickBooks Online : Customer files can be accessed to view pending payments Capture d'écran pour QuickBooks Online : Payments can be accepted from the mobile app Capture d'écran pour QuickBooks Online : Small businesses can track their banking and credit cards Capture d'écran pour QuickBooks Online : Sales can be tracked including overdue payments, open invoices, unbilled activity, and more

QuickBooks Online - Avis

QuickBooks Online - Avis

Note globale
4,2
/
5
Excellent
1732

Très bien
1148

Moyen
409

Médiocre
115

Mauvais
115

Rapport qualité-prix
4
Fonctionnalités
4,1
Simplicité d'utilisation
4,1
Support client
3,9
82% des utilisateurs recommandent cette application
Tammi O.

Great product with several variable add ons

I have been using QB's online for 8 years including 2 different versions. I have created several reports easily and pulled data into spreadsheets. Very user friendly regardless of which version you use and can seamlessly connect additional services. One of the best accounting sites available


Traduire avec Google Translate
Joshua M.

Should Be Great...But There Are Some Issues

Overall, the software should be and is quite capable, however, it seems the staff need more resources/training to troubleshoot issues and the pay period settings need to be more customizable.


Traduire avec Google Translate
Richard R.

A decent online accounting system, especially for sole traders and SMEs

Overall I’m very happy with QBO, but would prefer a more stable pricing model. The pro is £30 per month ex VAT but too many introductory offers e.g 40% off for a year, then 70% for six months. This inconsistency creates frustration for existing customers.


Traduire avec Google Translate
Scott M.

Too many problems with the Software and poor support

First, when I moved my business from Quickbooks desktop to Quickbooks Online, it cost me thousands of dollars in accounting fees to fix all the errors that QBO introduced. The transition was a nightmare, and took months to sort out. Inuit was ZERO help during this time.

Since then QBO has gotten worse, not better. There are constant sync issues with bank accounts and credit cards, and QBO staff always recommend that you call your bank or credit card company. But these are QBO issues, and can only be resolved by QBO engineers, sometimes with the help of the bank or card company in question. It's ridiculous to ask a consumer to get involved in those kinds of issues, and a complete waste of time.

I have had numerous times where a credit card purchase showed as being processed, but only months later we found it didn't and lost the money - thousands of dollars in total. QBO and Intuit Merchant services take no responsibility.

Recently QBO forced Paypal as a payment option, and users cannot turn it off. But payments come in with no name associated with the payment. QBO insists this is a paypal problem, but it is not. A client receives an invoice online, pays it online, and then Quickbooks cannot match the payment to a name, but won't let you turn off paypal as an option. If clients pay an invoice just using your email, using paypal without QBO, then payments match. Clearly QBO has a big problem here.


Traduire avec Google Translate
Utilisateur vérifié

Great for Small Business Owners

Their customer service line has been a huge help with any questions that I have and has made it possible for me to implement and use this software. Without it, I'm not sure that I would be able to fully utilize QuickBooks online. Overall, I've had a positive experience with this product and would buy it again


Traduire avec Google Translate
Tammi O.
Secteur d'activité: Services financiers
Taille de l'entreprise: 2-10 employés
Traduire en français

Great product with several variable add ons

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 04/09/2019
Provenance de l'avis : Capterra

I have been using QB's online for 8 years including 2 different versions. I have created several reports easily and pulled data into spreadsheets. Very user friendly regardless of which version you use and can seamlessly connect additional services. One of the best accounting sites available

Avantages

This software is very easy to use, I have used both for LLC and Self Employed versions and can customize to what the clients need. Running reports for various needs is quick and easy.

Inconvénients

Depending on the version and add on service that you use the 1099 reporting was a little more expensive than another service I found in recent years, but overall not an outrageous amount at all.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 9.0/10

Joshua M.
Secteur d'activité: Immobilier
Taille de l'entreprise: 2-10 employés
Traduire en français

Should Be Great...But There Are Some Issues

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 24/07/2019
Provenance de l'avis : Capterra

Overall, the software should be and is quite capable, however, it seems the staff need more resources/training to troubleshoot issues and the pay period settings need to be more customizable.

Avantages

Quickbooks is the most well-known accounting software on the planet. It's slick, the software is implemented and developed well with no bugs in my experience, and the capability fits any size business via their subscription plans. This was very much needed for me as a small business owner and it's been a great step up from what I was previously doing.

Inconvénients

Here's the cons: When setting up an employee the software gave me a notification and wouldn't allow me to go further once I selected that I had paid the employee previously and would be paying back taxes on them myself rather than charging those to the employee payroll. The notification wanted me to contact Quickbooks for "special handling". The problem is that the QB staff didn't seem to know what or why it was doing that and in the end basically I just had to bypass that whole question altogether to get the employee in the system and I'll have to figure out the previous taxes come tax time. This was like a 2 week process of asking QB repeatedly about this issue.

The last con is the software's insistence to have me running payroll on the same day as the end of the pay period. I've never worked anywhere that did this and it doesn't make a whole lot of sense considering you don't have the hours for that last day yet. But nonetheless, I cannot find any option to change this and I end up waiting a week later, then running payroll, but the software ends up changing the pay date to the previous pay date after a couple of days, so my records are off. This has been the single most frustrating part of the software and nobody seems to know how to modify this particular aspect of it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Richard R.
Secteur d'activité: Logiciels
Taille de l'entreprise: 2-10 employés
Traduire en français

A decent online accounting system, especially for sole traders and SMEs

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/07/2020
Provenance de l'avis : SoftwareAdvice

Overall I’m very happy with QBO, but would prefer a more stable pricing model. The pro is £30 per month ex VAT but too many introductory offers e.g 40% off for a year, then 70% for six months. This inconsistency creates frustration for existing customers.

Avantages

As long as you go Pro in the three tiers, QBO has a very good quote to invoice flow, that also easily enables the ordering process to you supplier as part of the workflow.

I like how it integrates with HMRC for VAT, easily pull out a quarterly report for the EC sales list, and view cash flow quickly with P+L and Balance Sheet reports.

Inconvénients

I don’t think it handle’s multi currency very well as you can only hold products in one currency.

In addition, customising is very limited. Whilst I appreciate that to keep a stable SaaS product means limiting what you can do, it’d still be nice to have a bit more flexibility and options with additional fields and better custom templates (especially purchase orders).

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Scott M.
Secteur d'activité: Impression
Taille de l'entreprise: 2-10 employés
Traduire en français

Too many problems with the Software and poor support

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/08/2019
Provenance de l'avis : Capterra

First, when I moved my business from Quickbooks desktop to Quickbooks Online, it cost me thousands of dollars in accounting fees to fix all the errors that QBO introduced. The transition was a nightmare, and took months to sort out. Inuit was ZERO help during this time.

Since then QBO has gotten worse, not better. There are constant sync issues with bank accounts and credit cards, and QBO staff always recommend that you call your bank or credit card company. But these are QBO issues, and can only be resolved by QBO engineers, sometimes with the help of the bank or card company in question. It's ridiculous to ask a consumer to get involved in those kinds of issues, and a complete waste of time.

I have had numerous times where a credit card purchase showed as being processed, but only months later we found it didn't and lost the money - thousands of dollars in total. QBO and Intuit Merchant services take no responsibility.

Recently QBO forced Paypal as a payment option, and users cannot turn it off. But payments come in with no name associated with the payment. QBO insists this is a paypal problem, but it is not. A client receives an invoice online, pays it online, and then Quickbooks cannot match the payment to a name, but won't let you turn off paypal as an option. If clients pay an invoice just using your email, using paypal without QBO, then payments match. Clearly QBO has a big problem here.

Avantages

It is convenient when it works. You can theoretically sync your bank accounts, credit cards and client payments, saving time in accounting and eliminating a lot of data entry

Inconvénients

Merchant Services is expensive and unresponsive. The software has many bugs, and often won't sync with accounts for days or more. Tech support is hit and miss, and often I will resolve an issue before they can. In line ads are extremely annoying, and QBO treats its customers as a product, rather than a customer. There is no service level agreement and Intuit takes zero responsibility if they lose your data. They no longer have a phone number you can call. You have to wait for a callback, and many times they don't call back.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Utilisateur vérifié
Secteur d'activité: Automobile
Taille de l'entreprise: 2-10 employés
Traduire en français

Great for Small Business Owners

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 13/05/2020
Provenance de l'avis : Capterra

Their customer service line has been a huge help with any questions that I have and has made it possible for me to implement and use this software. Without it, I'm not sure that I would be able to fully utilize QuickBooks online. Overall, I've had a positive experience with this product and would buy it again

Avantages

We like that we can access QuickBooks from any computer now rather than it simply being on one desktop. The most useful part of this software is knowing that I am compliant in the areas that I need to be as far as payroll goes. I was essentially self taught to do our books and QuickBooks Online made it easy for me to make sure that we were legal in our payroll process and helped me to identify mistakes I had made.

Inconvénients

It is a lot cleaner and the interface is more simple than desktop but sometimes I feel that the functionality is not as good as the desktop version. QuickBooks online does not communicate with Skyworks, an autodealer software, very well and that has been frustrating to have to input the data twice. We are considering moving to a different software for auto dealers and I am anxious to see if it will be able to pull the data into QuickBooks better.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8,1/10
Basé sur 3 519 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

QuickBooks Online - Prix

QuickBooks Online - Prix

À partir de
10,00 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Simple Start - 14€ /mois

Essentials - 25€ /mois

Plus - 35€ /mois

Simple Start - 14€ /mois

Essentials - 25€ /mois

Plus - 35€ /mois

Rapport qualité-prix
4/5
Basé sur 3 519 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

QuickBooks Online - Fonctionnalités

QuickBooks Online - Fonctionnalités

API
Analyse financière
Données en temps réel
Facturation
Gestion de la comptabilité
Gestion de la conformité
Gestion des factures
Gestion des flux de travail
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Piste d'audit
Prise en charge de plusieurs devises
Rapports et statistiques
Rapports personnalisables
Suivi des frais
Tableau de bord d'activités
Traitement des factures
Fonctionnalités
4,1/5
Basé sur 3 519 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur QuickBooks Online

Plus d'informations sur QuickBooks Online

Avantages

- Budgétisation efficace et simple

- Rapports complets pour faciliter les prises de décisions

- Tableaux de bord pour tout suivre d'un coup d'oeil

- Outil multi-devises et multilingue

- Compatible avec Mac, PC, mobiles et tablettes

- Gestion des accès aux comptes

QuickBooks Online - FAQ

QuickBooks Online - FAQ

Voici quelques-unes des questions fréquentes sur QuickBooks Online.

Q. Quels sont les types de licence disponibles pour QuickBooks Online ?

Types de licences disponibles pour QuickBooks Online :

À partir de: 10,00 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Simple Start - 14€ /mois Essentials - 25€ /mois Plus - 35€ /mois

Q. Quelles sont les principales fonctionnalités du logiciel QuickBooks Online ?

Nous n'avons pas d'informations sur les fonctionnalités de QuickBooks Online.

Q. Qui utilise QuickBooks Online ?

Utilisateurs habituels du logiciel QuickBooks Online :

Auto-entrepreneurs, À but non lucratif, PME

Q. Dans quelles langues QuickBooks Online est-il disponible ?

Langues dans lesquelles QuickBooks Online est disponible :

chinois (traditionnel), anglais, français, portugais, espagnol

Q. Quels sont les types de licence disponibles pour QuickBooks Online ?

Types de licences disponibles pour QuickBooks Online:

Gratuit, Abonnement

Q. QuickBooks Online prend-il en charge les appareils mobiles ?

Appareils pris en charge par QuickBooks Online :

Android, iPhone, iPad

Q. Avec quelles applications QuickBooks Online peut-il s'intégrer ?

Applications s'intégrant à QuickBooks Online :

3dcart, Bill.com, Bill4Time, Payment Evolution, ProWorkflow, QuickBooks Payroll, SalesNexus, Shopify, VerticalResponse, Zoho CRM

Q. Quelles sont les ressources d'aide disponibles pour QuickBooks Online ?

Ressources d'aide disponibles pour QuickBooks Online :

Forum, FAQ, Base de connaissances, Tutoriels vidéo, Support en ligne, Support téléphonique