Nimble

Nimble

Logiciel de gestion des contacts et de relation sociale

4.4/5 (1290 avis)

Nimble - Présentation

Nimble est le CRM leader du secteur pour Office 365 et G Suite, qui crée des solutions de gestion des contacts primées pour les équipes et les particuliers. Il fait tout le travail en s'intégrant aux applications de productivité telles que les boîtes de réception et les calendriers, offre une expérience utilisateur simplifiée et a été conçu pour aider les équipes commerciales à conclure plus d'affaires, plus rapidement.

Nimble rassemble des milliers d'équipes de petites et moyennes entreprises qui développent avec succès leurs relations personnelles et professionnelles au travers des e-mails, des réseaux sociaux et de plus de 90 applications métiers basées sur le cloud.

Classé n° 1 de la satisfaction globale par G2 Crowd et CRM n° 1 des ventes et du marketing pour les petites entreprises par Fit Small Business, Nimble combine les atouts du CRM traditionnel, de la gestion des contacts classique, des médias sociaux, de la veille commerciale et de l'automatisation du marketing en une puissante plateforme de gestion des relations. qui fournit des informations sur les relations partout où vous travaillez. Pour plus d'informations ou pour vous inscrire à une version d'essai gratuite, visitez le site www.nimble.com.

Prix

À partir de
12,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

anglais

Nimble - Avis

Note globale
4.4/5
89% d'avis positifs
671
Excellent
471
Très bien
119
Moyen
18
Médiocre
11
Horrible
Brad B.
Traduire avec Google Translate

The Best Profile Enrichment App for Business Professionals on the Market

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/01/2019
Provenance de l'avis : Capterra

Nimble is our data enrichment application. We use it across departments for the purpose of enriching contact information in all our systems. The product as a plug in via the contact manager and prospecting widget is not only affordable, it 's ROI is immediate, compared to other data enrichment platforms that are very expensive. We leverage Nimble in several business use cases, Top of the funnel lead generation, Segmentation and Audience selection for Marketing and sales outreach campaigns and general profile updates across other platforms we use such as Salesforce, Google for Work, Calendars etc. Use it to save time and have accurate data for any business case. It is very strong at building profiles off of simple highlight features in Linkedin, Email and other daily sources of contact information. No Brainer...

Avantages

Nimble's ability to work in all of our platforms google for work, Salesforce CRM, Mobile, Linkedin, 366 Degrees and web pages. Nimble's chrome app works across any page or application we work in. We use it to enrich profiles across all our engagements. Nimble prospector lets us highlight a contact across platforms to automatically update, enrich and push information to our Salesforce CRM or Marketing Platform 366 Degrees. It saves a 10-15 hours a week across departments eliminating manual research or contact and lead updates. The ability of Nimble to provide personal dosssiers on any contact across your business applications is unreal. The platform helps us drive better relationships and realtime data to use in our sales and marketing outreach.

Inconvénients

Nimble is a little misunderstood in the market from my perspective. It can be used as a CRM and is a great solution for departmental or Small to Midsize businesses in this capacity. However the real power is in the enrichment of profiles and prospecting capabilities to find additional information that is missing already in key business platforms Billing, Sales, Marketing or Customer Support. We have no dislikes with Nimble related to the way we utilize it across Salesforce, Google and other key software services we use it with.

Réponse de Nimble

Thank you for your review Brad. We really appreciate your support of Nimble and the team.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Greg H.
Traduire avec Google Translate

We are a small business, which Nimble is the Central heart. We love that it's simple & robust!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/04/2018
Provenance de l'avis : Capterra

Avantages

It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client.

On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns.

I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display.

I'll say it again, we live in the deals section. By far my favorite element!

Oh also, the social media integration is very helpful when researching potential clients as well.

Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness.

Inconvénients

Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work.

I hope they expand how many emails you can send.

In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that).

That's probably it. I'm a big fan.

Réponse de Nimble

Hi Greg,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline.

In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals.

Best, Olivia
Nimble Customer Success Ninja

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Richard T.
Traduire avec Google Translate

Great Social CRM system for industry experts, consultants and coaches

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/02/2018
Provenance de l'avis : Capterra

Easily keep track of important relationships.
Reminders to stay in touch with people.
Strong integration with Google Apps.

Avantages

I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts.

The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion.

In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships.

Inconvénients

The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access.

The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more.

Réponse de Nimble

Hi Richard,

Thanks for sharing your feedback with us. :D

We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble.

At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API.

However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn!

Best, Olivia

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Brad B.
Traduire avec Google Translate

Nimble has been a great addition to our Top of the Funnel Sales processes.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/09/2017
Provenance de l'avis : Capterra

Sales Prospecting, Lead and Contact profile enrichment through social dossier views. We have implemented Nimble across our Sales and Marketing processes through integration with our Marketing Automation Service 366 Degrees and into our main CRM Salesforce.com. Nimble saves us time in identifying, updating information on contacts and streamlines our sales and marketing segmentation for top of the funnel communication efforts.

Avantages

Nimbles ability to build a social dossier on leads, contacts and prospects is the strength of the service. The service allows us to identify and learn more about individuals to fine common ground before initial engagement or outreach communications. The ability to work across email, linkedin and other platforms to enrich contact profile information is excellent. We like the ease of integration of Nimble to other platforms like Salesforce.com, 366 Degrees and Google. Nimble powers the enrichment of interactions and engagement across platforms.

Inconvénients

We have specific use cases for Nimble defined in our communication process with leads, contacts and relationships so for this purpose it meets and exceeds our needs. Many companies try to compare to other CRM's like Salesforce.com which is not apples to apples. The power of Nimble is it can be used as SMB CRM or coupled with other larger enterprise CRM platforms for deeper personal communications at an individual level for customer facing employees like Sales or Support to add value through the social dossier views.

Réponse de Nimble

Hi Brad,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can take Nimble with your anywhere on the web when using the Nimble Contact Add-in directly within your browser.

Best, Olivia
Nimble Customer Success Ninja

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Ross K.
Traduire avec Google Translate

Nimble is one of the best CRM I have used. For 6 years its played a key part in my daily activities.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/09/2017
Provenance de l'avis : Capterra

Avantages

1. Nimble's ability to pull social and contact data reduces the amount of data I have to enter manually.

2. The Nimble Smart App for Browsers is the real point of difference. With browser extension you are able to hover over a person's name or company name, in say LinkedIn, and Nimble will build a profile of the person with position, social media profiles, of the business' company size and revenues (if available publicly available).

You can then click a button and it adds them immediately to your Nimble database. It gives the option to add other information you have about them.

While still in say LinkedIn, you can setup a task or even send a message to say their twitter handle if you follow them. Both task and message will display in the record when you open Nimble!

Nimble has similar add-ins for GMail and MS Outlook

3. Having my e mail and calendar and CRM information in one place is invaluable.

4. The ability to easily create lists of contacts based on segments means I can provide more useful information and run small campaigns based on these lists.

5. The "Group Message" facility enables me to send a personalise email to segment lists (as created above) and track the responses. You are able to use specified merge tags such as First name, last name, Company.

The key is the email are seen as being sent from your actual email address not a "mass e-mail" tool such as Mailchimp.

Nimble has all standard CRM functions.

Inconvénients

The email editor is not as good those in GMail and LinkedIn. However this is overcome by using your GMail or Outlook and you have access to the Nimble Add-in for both programs.

While the Group Message function is an excellent feature it would great to see a full e-newsletter campability available from within Nimble.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Nimble - Prix

À partir de
12,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Nimble - Fonctionnalités

  • API
  • Importation et exportation de données
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Modèles personnalisables
  • Rappels automatiques

  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Intégration CRM
  • Intégration mobile
  • Notifications automatiques
  • Paiements électroniques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Nimble - FAQ

Voici quelques-unes des questions fréquentes sur Nimble.

Q. Quels sont les types de licence disponibles pour Nimble ?

Types de licences disponibles pour Nimble :

À partir de: 12,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Nimble ?

Nous n'avons pas d'informations sur les fonctionnalités de Nimble.

Q. Qui utilise Nimble ?

Utilisateurs habituels du logiciel Nimble :

Auto-entrepreneurs, Entreprises de taille moyenne, Administration publique, PME

Q. Dans quelles langues Nimble est-il disponible ?

Langues dans lesquelles Nimble est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Nimble ?

Types de licences disponibles pour Nimble:

Abonnement

Q. Nimble prend-il en charge les appareils mobiles ?

Appareils pris en charge par Nimble :

Android, iPhone

Q. Avec quelles applications Nimble peut-il s'intégrer ?

Applications s'intégrant à Nimble :

ActiveCampaign, Constant Contact, Dropbox, Freshdesk, Google Drive, Hootsuite, Mad Mimi, PieSync, WebMerge, Zapier

Q. Quelles sont les ressources d'aide disponibles pour Nimble ?

Ressources d'aide disponibles pour Nimble :

FAQ, Forum, Base de connaissances, Support en ligne, Tutoriels vidéo