Mariana Tek
Mariana Tek
En savoir plus sur Mariana Tek
Mariana Tek est une solution de prise de rendez-vous conçue pour aider les petites marques de fitness à gérer le marketing, les communications avec les clients, la réservation des cours, le point de vente et d'autres processus administratifs pour plusieurs studios sur un tableau de bord centralisé. Les membres peuvent consulter les sessions programmées et les détails des tarifs afin de confirmer les réservations en utilisant la fonction "choisir un cours" sur une interface unifiée.
Le module de point de vente permet aux administrateurs de créer des pages de produits personnalisées avec des prix spécifiques au site, des remises automatiques et le traitement des paiements par carte de crédit pour les commodités. Mariana Tek permet aux équipes de créer des programmes d'adhésion personnalisables, de fournir des e-mails transactionnels et des messages promotionnels à des publics ciblés et de mener des campagnes publicitaires pour faciliter les processus de CRM (Customer Relationship Management). La plateforme permet également aux responsables de suivre les niveaux de stock et de précommander des produits en fonction des exigences de réservation.
Grâce à des outils de conversion et de fidélisation, les formateurs peuvent inviter les clients à des séances d'entraînement sociales interactives et offrir des cartes-cadeaux pour améliorer l'engagement des membres. Mariana Tek aide également les entreprises à configurer un accès basé sur des rôles pour les employés et à obtenir une visibilité sur les données du studio via des applications mobiles Android et iOS.
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TeamUp
ABC Glofox
WellnessLiving
Mindbody
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Vous avez déjà Mariana Tek ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Take a look at what Mariana Tek is offering.
Publié le 15/10/2024
If Mariana Tek was more affordable I would have stayed with the company. I was very happy with the...
If Mariana Tek was more affordable I would have stayed with the company. I was very happy with the overall experience.
Avantages
The onboarding team was fantastic. I felt confident using the software and teaching it to my staff. I loved having an APP for my studio without sharing it with my competitors.
Inconvénients
It was expensive. The software was a little complicated on some settings. A few staff members needed extra time and support to use it.
Réponse de Xplor Technologies
We're pleased to learn that you enjoyed the onboarding process and felt supported throughout your journey with our software. Thank you, Amy, for sharing your experience with Mariana Tek!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly Recommend Mariana Tek!
Publié le 09/10/2024
My experience with Mariana Tek has been great. I use it myself everyday and have several consulting...
My experience with Mariana Tek has been great. I use it myself everyday and have several consulting clients on the software as well. The software is intuitive on both the studio owner and client interfaces and
Avantages
I love the Mariana Tek client interface the most. It's intuitive and easy for clients to make purchases and book classes in a frictionless manner which ultimately results in more sales for studio owners. I've watched numerous studio owners increase revenues just from a change to Mariana Tek alone.
Inconvénients
Like any software, Mariana Tek is not perfect, but I've never seen a company that is more committed to delivering solutions to customer issues. Mariana Tek's product roadmap is a brilliant way in which they continuously keep a pulse on what their customers need and are asking for. The automatic waitlist was an issue for many, but it was resolved once Mariana Tek added waitlist text notifications.
Alternatives envisagées
WellnessLivingPourquoi choisir Mariana Tek
Mindbody had a lot of outages and much of the software never functioned properly. There was also a lack of key features which resulted in us having to spend more money with a third party to get what we needed. At one point we were paying $1,000/month just with Mindbody for one studio and none of the extra add-ons (MBO Ultimate, Branded App, Messenger AI, Marketing Suite, etc) functioned as promised. Not only that but customer service was terrible as well.Pourquoi passer à Mariana Tek
Mariana Tek had everything we needed and most importantly had a sleek client interface that made booking and purchasing more seamless.Réponse de Xplor Technologies
We truly appreciate your feedback, Justine! Thank you for the support and we value your insights on our commitment to solving issues and are glad to support you and your consulting clients!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Paradise Pilates TI LOVES Mariana Tek!!
Publié le 14/11/2024
Avantages
We’re thrilled with the responsive and efficient onboarding experience provided by Mariana Tek, as well as the outstanding ongoing support. The customer service deserves 5 stars! Our clients have given us nothing but positive feedback, and we couldn’t be happier with Mariana Tek!
Inconvénients
We have not found anything we do not like about Mariana Tek!
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Very challenging software to get set up properly, support is tough
Publié le 09/09/2024
I tried to hold off on writing a bad review for MT but this past weekend where I was given bad...
I tried to hold off on writing a bad review for MT but this past weekend where I was given bad information again by support prompted me to give others a warning of caution. We were a new studio and chose MT over Mind Body as it seemed more modern and a better user experience. From the start we had issues, our implementation manager was just condescending and frustrated because we did not completely understand what she was often phrasing in a way that was confusing and just flat-out mislead us on the waiver functionality of the product. Since then it has just been issue after issue that takes months to resolve. I could not edit my transactional messages for 6 months due to a bug and I am currently 30 days into a bug that prevents waitlist messaging. The Growth add-on is overpriced to start and should not be an add-on because MT is incomplete without it and any new feature they come out with is an overpriced upsell that is still beta quality with limitations and bugs. I went 3 stars because I can run my business on this software and do like some features and see the potential to be better. The cost of change for a new business will likely keep me fighting with it because we just don't have the time to go through that process again. My ask to MT is to just do better, stop forcing your customers to self-diagnose problems, and point at your sister company when it is an internal problem. You have some very capable people working for you but they seem hamstrung to help and your cohort system often exposes the weakness in your software and your staff.
Avantages
The app is pretty good but generic and limited in customization. Essentials of the software works once you finally get implemented properly
Inconvénients
Bugs that go unfixed. Terrible implementation(ie setup) process. The customer Success team is a cohort system that is chat only, it takes forever to resolve almost anything. Upcharge for any new features. MT and Growth (former Brandbot) are run like two different companies and often send you in between them for support
Alternatives envisagées
MindbodyPourquoi passer à Mariana Tek
Mind body seemed old and overly complex, others had told me their CS was even worse, no appRéponse de Xplor Technologies
Hi Jason, thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We would love to help you directly with some of these concerns. You can contact us at support@marianatek.com. We look forward to hearing from you!
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Impressive Software, Worth the Premium
Publié le 31/10/2024
I've been very pleased with the software and their team. I plan to move my other studio over to...
I've been very pleased with the software and their team. I plan to move my other studio over to Mariana Tek soon because it is so much better than the other options out there. Definitely a premium in its space but I would rather have it because it allows me to step up far better as an offering. Their app is also my own private app which they build for me. Would normally cost so much to have a custom app built but it's part of onboarding.
Avantages
The software is all inclusive. Has everything you could need and they are consistently adding pretty amazing features. It is a CRM, database, PoS, Marketing and Sales tool, class planning tool, payroll tool, all in one.
Their service is also amazing. Anything you need they really are quick to respond.
Inconvénients
Their fees are a bit on the high side, but it's well worth it.
Alternatives envisagées
Method CRMPourquoi choisir Mariana Tek
Needed a more comprehensive and easy to use tool. Plus advanced features and custom app.Logiciel antérieur
MindbodyPourquoi passer à Mariana Tek
Features and support were more built outRéponse de Xplor Technologies
Thank you, Jason, for your wonderful review! We're thrilled to learn that you are enjoying the Mariana Tek platform and appreciate the amazing features we continuously add. We’re glad to know that our service has made such a positive impact, and we look forward to supporting your growth in the future!
Mariana Tek - FAQ
Voici quelques-unes des questions fréquentes sur Mariana Tek.Q. Quels sont les types de licence disponibles pour Mariana Tek ?
Types de licences disponibles pour Mariana Tek :
- À partir de : 1,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Mariana Tek ?
Utilisateurs habituels du logiciel Mariana Tek :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Mariana Tek est-il disponible ?
Langues dans lesquelles Mariana Tek est disponible :
anglais
Q. Mariana Tek prend-il en charge les appareils mobiles ?
Appareils pris en charge par Mariana Tek :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Mariana Tek peut-il s'intégrer ?
Applications s'intégrant à Mariana Tek :
BigCo., BrandBot, ClassPass, FitGrid, Forte, Helios, Helios, LenzVU, Mailchimp, Paywell, Perkville, Referrizer, TrueLark, Vimeo Livestream
Q. Quelles sont les ressources d'aide disponibles pour Mariana Tek ?
Ressources d'aide disponibles pour Mariana Tek :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
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Consultez toutes les catégories de logiciels trouvées pour Mariana Tek.
