GateKeeper Enterprise

We have been using Gatekeeper MFA for several years now. We have had a great experience with the system from initial implementation to support. We initially reviewed several options before settling on Gatekeeper. Some of the reasons we selected them were: Ease of implementation, ease of use, security options built in, secure password management and simple token for authentication. In our case the use of personal phones for any type of authentication was not an option and the token was simple. We initially had the battery powered token and with the advent of the rechargeable one, find it much easier to deal with, rather than changing batteries. We initially started with a smaller group of people and have expanded it into most departments now. We will be migrating to the cloud environment from the onsite-hosted version. Their entire staff is great to work with from sales to support. Look forward to many more years with them.

Battery life of the original token which no longer an issue with the rechargeable token.

Customer service for a Gatekeeper customer is outstanding. Our account manager engages with an engineer quickly when we have questions or need support and the issue is fixed upon the first call.

It integrates with Active Directory and Azure AD quickly and easily.

Users are able to sign in with their Gatekeeper token and/or their PIN with ease. You can configure the software to auto login and log out based on proximity, or you can configure it to login with proximity AND with a PIN for max security. With the latter, you are able to set a LONG password (12 characters and beyond) and set the password to never expire and still remain in compliance. Fewer password expirations means happy users and if you are using Gatekeeper you will remain secure and in compliance.

Originally I wished that Gatekeeper had a password manager function built in. This is no longer a complaint because they've since implemented a LastPass-killer solution of a password manager which ties into both Windows/Mac and browser based apps!

The professionalism and speed in which they were able to get us a working solution.

There has not been any negative feedback at this time.

The time and money saved not worrying about password protocols and security is the best part. We use lots of web apps and have client data to protect. GateKeeper makes that process transparent and easy.

Even something as simple as locking/logging off computers automatically comes in handy when you work at a WeWork in NYC like we do. Knowing we have a security moat around even physical devices is awesome.

Our remote employees can securely and conveniently get their work done anywhere they are. They also makes provisioning/deprovisioning employees fast & easy so there are no audit worries later on.

As we grow, it'd be nice to get more dedicated support options, though the GateKeeper team has been great about onboarding and rapidly responding to team issues. We'd definitely love a GateKeeper SDK to find more ways to grow their protection across our stack!