--- description: WhatsApp : qu'en pensent les utilisateurs ? Lisez les avis sur WhatsApp, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.fr/software/2035411/whatsapp Page : 1/656\ Suivant: [Page suivante](https://www.getapp.fr/software/2035411/whatsapp?page=2) > WhatsApp est un logiciel de customer communications management qui aide les entreprises de toutes tailles à créer des catalogues de produits et à répondre aux messages ou demandes des clients en temps réel. Le logiciel assure un cryptage de bout en bout pour sécuriser les chats, les messages vocaux, les images, les appels audio/vidéo, etc. > > Conclusion : 16359 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 16359 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: WhatsApp - **Pays**: Menlo Park, É.-U. ## Contexte commercial - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - @mentions - API - Accès mobile - Alertes/Notifications - Appels audio - Autoresponders - CRM - Chat en temps réel - Chat et messagerie - Communication multicanal - Communications par lot - Communications à la demande - Conférences vidéo - Gestion de projets - Messagerie SMS - Messagerie client en temps réel - Outils de collaboration - Partage d'écran - Partage des fichiers - Personnalisation ## Intégrations (13 au total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Chat ## Category - [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) ## Catégories connexes - [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) - [Logiciels de communication d'équipe](https://www.getapp.fr/directory/1257/team-communication/software) ## Logiciels similaires 1. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2212 reviews) 2. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24103 reviews) 3. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1723 reviews) 4. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1781 reviews) 5. [Text Request](https://www.getapp.fr/software/2051851/text-request) — 4.6/5 (1193 reviews) ## Avis ### "WhatsApp is great" — 5.0/5 > **Heather** | *6 avril 2026* | Compagnies aériennes/Aéronautique | Taux de recommandation : 10.0/10 > > **Avantages**: I love using WhatsApp when I am traveling outside of the country\! It is completely free, I can call or message my son as long as I have WIFI. > > **Inconvénients**: I dont like the suggested list of contacts that keeps popping up, or the fact that when people send photos it automatically saves in my photo album gallery. > > Very good, I find it useful when traveling to avoid roaming charges with my cell provider. I can stay connected with family for free. ----- ### "Whatsapp review" — 5.0/5 > **Rebecca** | *27 avril 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about WhatsApp is how simple and reliable it is for staying connected. The app is easy to use, messages send quickly, and calls are clear whether you’re messaging locally or internationally. I also appreciate features like group chats, voice messaging, and file sharing, which make both personal and business communication convenient. The end-to-end encryption adds peace of mind, knowing conversations are secure. Overall, it’s a fast, user-friendly app that makes communication effortless. > > **Inconvénients**: What I like least about WhatsApp is that it can sometimes feel overwhelming with constant notifications, especially in active group chats. Media files and photos can also take up storage space quickly if settings aren’t managed carefully. Additionally, transferring chat history between devices isn’t always as seamless as it could be. While it’s a very convenient messaging app overall, improving storage management and notification controls would make the experience even better. > > Overall, my experience with WhatsApp has been very positive. It’s a dependable and user-friendly app that makes staying in touch simple, whether through text, voice calls, or video chats. The ability to communicate instantly with individuals or groups—both locally and internationally—is incredibly convenient. While there are minor drawbacks like storage use and frequent notifications, the reliability, security, and ease of use make it a great communication tool for everyday personal and business use. ----- ### "Is WhatsApp right for you?" — 3.0/5 > **Christy** | *31 mars 2026* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Whatsapp is free and is easy to use for messaging and video calls, which is what I used it for mainly. > > **Inconvénients**: WhatsApp needs to use your personal telephone number - which, for me, is the biggest drawback because I like to have full anonymity. > > Overall, WhatsApp is very easy to use and requires no experience or training - You can set-up and use in under 5 minutes\! ----- ### "Extremely popular and very efficient" — 5.0/5 > **Lukasz** | *18 janvier 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: I like most about WhatsApp that everyone knows this app. It is super popular and easy to use by anyone. Another reason - value for money. I don't have spend my time to explain my clients how to use to messaging. We use livechat on the websites and the WhatsApp as a catch-all chat. > > **Inconvénients**: I use WhatsApp for many years and in my opinion it's hard to find any cons about this app. It's very easy, popular, and has app for almost any device / OS system. > > Great, great, great app. It's an universal, very flexible solution for private chats and also for professional communication (inside and outside company, and even with clients). ----- ### "Simple and reliable way to stay connected" — 5.0/5 > **Portia** | *15 avril 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and great for staying in touch with family and friends, especially with calls, messages, and sharing pictures all in one place. > > **Inconvénients**: Sometimes notifications can be delayed and group chats can get a bit overwhelming and also the downloads. > > Overall, WhatsApp has been very reliable for everyday communication. I use it daily to stay connected with family, especially those abroad. It’s simple, convenient, and does what it’s supposed to do. ----- Page : 1/656\ Suivant: [Page suivante](https://www.getapp.fr/software/2035411/whatsapp?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2035411/whatsapp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées