En savoir plus sur Boulevard

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Options de tarification dès :

175,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Boulevard

Boulevard - Principaux avantages

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

États-Unis

Langues

anglais

Options de tarification dès :

175,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Boulevard

Images

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Fonctionnalités

Nombre total de fonctionnalités pour Boulevard : 78

  • API
  • Accès mobile
  • Alertes/Notifications
  • Analyse de l'évolution des ventes
  • Base de données de clients
  • Base de données de clients
  • Booking Management
  • Caisse pour détaillant
  • Carte de fidélité
  • Comptes clients
  • Confirmation et rappels
  • Contrôles/Permissions d'accès
  • Email Reminders
  • Emplacements multiples
  • Enquêtes clients
  • Fonction de glisser-déposer
  • For Barbershops
  • Formulaires personnalisables
  • Gestion de l'e-commerce
  • Gestion des bons de commande
  • Gestion des calendriers
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des commandes
  • Gestion des commentaires
  • Gestion des commissions
  • Gestion des e-mails
  • Gestion des employés
  • Gestion des factures
  • Gestion des remises
  • Gestion des rendez-vous
  • Gestion des retours
  • Gestion des reçus
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks de la vente au détail
  • Gestion des taxes de vente
  • Gestion des transactions
  • Gestion des éléments
  • Historique des clients
  • Historique des transactions
  • Importation et exportation de données
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Messagerie SMS
  • Mesure des performances
  • Notifications en temps réel
  • Paiements en ligne
  • Paiements électroniques
  • Planification
  • Planification automatisée
  • Planification des groupes
  • Planification des installations
  • Planification des rendez-vous
  • Planification des ressources
  • Planification du personnel
  • Planification en temps réel
  • Point de vente (PDV)
  • Portail libre-service
  • Pour salons de beauté et les spas
  • Profils client
  • Programmation des tâches
  • Rappels
  • Rapports de ventes
  • Rapports et statistiques
  • Rapports personnalisables
  • Rendez-vous récurrents
  • Réservation de chambres
  • Réservation en ligne
  • Signature électronique
  • Stratégie de marque personnalisable
  • Suivi de l'inventaire
  • Synchronisation du calendrier
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements
  • e-mail marketing

Alternatives

Vagaro

4,7
Alternative n° 1 à Boulevard
Vagaro est une solution web conçue pour les propriétaires d'instituts de beauté, de centres de bien-être et de centres...

Mindbody

4,0
Alternative n° 2 à Boulevard
Mindbody propose des logiciels de gestion d'affaire pour les spas, les salons, les gymnases, les professionnels du...

Booker

4,1
Alternative n° 3 à Boulevard
Logiciel cloud de réservation en ligne, de planification, de point de vente et de marketing : tout ce dont vous avez...

Phorest

4,8
Alternative n° 4 à Boulevard
En plus d'aider les propriétaires de salons à facilement gérer les stocks, le personnel et les ventes, le logiciel pour...

Avis

Note globale

4,5 /5
(194)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,5/5
Support client
4,6/5

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5 avis affichés sur 194
James
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Boulevard elevates our customer experience, giving us a competitive edge

Publié le 23/09/2021

Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I...

Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!

Avantages

The single unified design, the built in messenger and online booking workflow.
Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless.
The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken.
The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.

Inconvénients

Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.

Alternatives envisagées 

Booker, Acuity Scheduling, Mindbody, ZENOTI et Phorest

Pourquoi choisir Boulevard 

The software I inherited was over 10 yrs old on a Windows 7 machine. It was not connected to the internet for management outside the salon and generally the data was not accurate. We needed a cloud based solution and one with built in payments and online booking. I reviewed 6 solutions in depth with demos and by far Boulevard was the best.

Logiciel antérieur 

DaySmart Salon

Pourquoi passer à Boulevard

No Legacy software. Built from the ground up for the cloud. Plus built in messenger was huge.
Jeffrey
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Solid, reliable and modern software

Publié le 15/01/2022

Solid experience. It fulfills all of my needs. The extras will come, I'm confident.

Solid experience. It fulfills all of my needs. The extras will come, I'm confident.

Avantages

If you're like me, you want to use a software that is most importantly reliable AND beautiful. I love what they did with the user interface. Booking appointments on the software is extremely easy, and new features are released periodically. They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.

Inconvénients

I think the analytical reporting could be better. This might be something they can take from Booker's page. Some insight like how many customers are existing and how many are new would be great. How many booked online vs manual. Also, if they can integrate with Frederick or Emma, that would be awesome too. They are integrated with mailchimp which is nice.

Alternatives envisagées 

Meevo

Pourquoi choisir Boulevard 

Booker was purely unreliable. Period. So many issues and downtime.

Logiciel antérieur 

Booker

Pourquoi passer à Boulevard

They allowed a trial where I could clearly see it's benefits. Meevo doesn't allow this at all. How can you trust a software company like that?!
Kitae
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

If you like to pay through the eyes for expensive software that isn't very intuitive, by all...

Publié le 05/02/2022

Horrible. Costs too much for the subscription and their system is not very intuitive. It takes...

Horrible. Costs too much for the subscription and their system is not very intuitive. It takes few extra steps to do anything in the system. Extra steps create a lot of places where mistakes can be made, especially when it comes to scheduling.

Avantages

It is generally easy to learn out of the box, however there is definitely learning involved.

Inconvénients

The POS system is a joke and they force you to utilize them as a Merchant Processesor. Their rates are competitive with other premier solutions like Square, but they literally give you a $0.50 magnetic card swiper from China to process the payments. The alternative is to buy a glorified card reader for $150 (literally a block that is a glorified magnetic card swiper) that interfaces with your iPad through Bluetooth. If you have every used Bluetooth technology on your phone, you know how horribly unreliable that it can be. If the device times out when you're taking payment, be prepared to ask your clients to wait while you spend 5-10 minutes making sure that the devices are back on line. The

Alternatives envisagées 

Vagaro, Square Payments et ZENOTI

Pourquoi choisir Boulevard 

Booker was good, but ever since they got acquired by MindBody, it has been the bastard step-child acquisition that no one cares about. Full of glitches and down all the time.

Logiciel antérieur 

Booker

Pourquoi passer à Boulevard

They had a good sales pitch and the sales guy did a good job of putting his hook into me. Also, I finally got too fed up with Booker's glitches.
David
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Overall a Great System with focus on technology improvements.

Publié le 23/09/2021

I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how...

I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how easy this system is to use and the technology behind the system. The new Duo credit card reader is great except it would have been nice if it would have had a Magswipe to it as well.

Avantages

I do have to say Boulevard is a very simple and easy system to use with a lot of power behind it to stand next to some of the bigger more popular booking software available. Another perk is the benefit of having the credit card processing with Boulevard and not an additional expense.

Inconvénients

There are a few glitches such as selecting a date in the future you need to be in calendar mode instead of Front Desk Mode. Another annoying feature is the multiple clicks of confirming to book an appointment. I feel that is a waste of time. I will also say that it would be helpful if the system would send a text message to the client during the booking instead of only an email. As a stylist I will receive a text message of the newly booked appointment but not the client. Their app is not a very user friendly app for management.

Alternatives envisagées 

Meevo

Pourquoi choisir Boulevard 

Booker just became more expensive every time and we had issues with the system crashing often.

Logiciel antérieur 

Booker

Pourquoi passer à Boulevard

Cost and the overall look just was more user friendly.
Rachel
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

So happy with Boulevard!

Publié le 22/09/2021

It has been exceptional because of the excellent service. Couldn't be happier.

It has been exceptional because of the excellent service. Couldn't be happier.

Avantages

I LOVE the customer service. Your team is so accessible and on top of things anytime I've had a concern. Thank you so much. I know I'm one of the first users - I am so grateful you let me stay on.

As a close second, I like the look of the design and the way it integrates with my existing site. The style and functionality together are unlike anything I've seen. It gives my booking interface a sophisticated look that aligns with my brand.

I have nothing but positive things to say about you all!

Inconvénients

There are times when the software doesn't sync well with my google calendar. In particular, my google cal events don't show on the Boulevard calendar. There were a few occasions where I was double-booked. But I have been double-checking those on a regular basis to avoid that from happening again.

Alternatives envisagées 

Calendly, Acuity Scheduling et Mindbody

Pourquoi choisir Boulevard 

One of the Boulevard employees is a friend of mine. It was word of mouth.

Logiciel antérieur 

Acuity Scheduling

Pourquoi passer à Boulevard

The personal connections, the customer service, and the overall look/style of the site. It is better than anything out there I've seen.
Afficher 5 avis sur 194 Lire tous les avis

Boulevard - FAQ

Voici quelques-unes des questions fréquentes sur Boulevard.

Types de licences disponibles pour Boulevard :

  • À partir de : 175,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $225/month Enterprise - Contact Boulevard for pricing details.

Utilisateurs habituels du logiciel Boulevard :

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Langues dans lesquelles Boulevard est disponible :

anglais

Appareils pris en charge par Boulevard :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Boulevard :

Google Calendar, Mailchimp, NetSuite, Okta, TrueLark, Vish, Zapier

Ressources d'aide disponibles pour Boulevard :

Service client/e-mail, FAQ/forums, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Boulevard.