En savoir plus sur Boulevard

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Options de tarification dès :

175,00 $US/mois

  • Essai gratuit
  • Abonnement

Boulevard - Principaux avantages

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

États-Unis

Langues

anglais

Options de tarification dès :

175,00 $US/mois

  • Essai gratuit
  • Abonnement

Images

Boulevard managing appointments
Boulevard booking confirmation
Boulevard booking view
Boulevard client profile
Boulevard front desk portal
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Vidéo de Boulevard
Capture d'écran pour Boulevard : Boulevard managing appointments Capture d'écran pour Boulevard : Boulevard booking confirmation Capture d'écran pour Boulevard : Boulevard booking view Capture d'écran pour Boulevard : Boulevard client profile Capture d'écran pour Boulevard : Boulevard front desk portal

Fonctionnalités

Nombre total de fonctionnalités pour Boulevard : 48

  • API
  • Booking Management
  • Carte de fidélité
  • Collecte de commentaires
  • Comptes d'utilisateur multiples
  • Emplacements multiples
  • Gestion d'e-mail marketing
  • Gestion des autorisations
  • Gestion des calendriers
  • Gestion des clients
  • Gestion des commissions
  • Gestion des employés
  • Gestion des prix
  • Gestion des remises
  • Gestion des rendez-vous
  • Gestion des retours
  • Gestion des reçus
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des utilisateurs
  • Historique des transactions
  • Intégration de tiers
  • Intégration des réservations en ligne
  • Intégration e-commerce
  • Lecture de codes-barres
  • Marquage
  • Notes et avis
  • Notifications automatiques
  • Notifications en temps réel
  • Notifications par e-mail
  • Planification
  • Planification automatisée
  • Planification des installations
  • Portail libre-service
  • Profilage de clients
  • Programmation des tâches
  • Rappels
  • Rapports administratifs
  • Rapports et statistiques
  • Rapports personnalisables
  • Saisie de signature électronique
  • Segmentation de la clientèle
  • Signature électronique
  • Stratégie de marque personnalisable
  • Surveillance des transactions
  • Système de cartes cadeaux
  • Tableau de bord d'activités
  • Traitement des cartes de crédit

Alternatives

Lightspeed Retail

4,2
Alternative n° 1 à Boulevard
Lightspeed POS est un outil complet de gestion des stocks et de caisse pour les commerces de détail facile à configurer...

ZENOTI

4,5
Alternative n° 2 à Boulevard
Zenoti est un logiciel cloud tout-en-un qui aide les spas, les salons et les centres de fitness à gérer et à développer...

eHopper

4
Alternative n° 3 à Boulevard
eHopper est un logiciel de caisse gratuit, multiplateforme et basé sur le cloud. Développé pour les commerces de détail...

MioSalon

4,7
Alternative n° 4 à Boulevard
MioSalon est une solution de salon et de spa conçue pour aider les entreprises du secteur de la beauté à gérer la...

Avis

Note globale

4,6 /5
(135)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,6/5
Support client
4,7/5

Vous avez déjà Boulevard ?

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Afficher 5 avis sur 135
Chris A.
Note globale
  • Secteur d'activité: Services aux consommateurs
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Top-tier salon management solution that continues to improve

Publié le 12/11/2020

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running...

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Avantages

Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Inconvénients

Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

Alicia M.
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Boulevard is Awesome

Publié le 19/12/2020

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I...

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I switched sooner!

Avantages

Is it so easy to check clients out! It is so easy for people to schedule online. We switched from Mindbody, and for our massage therapy studio, it is so much more intuitive and easy to take payments without mistakes. Scheduling calendar is easy to use. The Messaging system is so amazing. We text our clients all of the time now and all conversations show under their profile! Online booking is super easy for Clients and guarantees Credit Cards captured to prevent no shows. One of the biggest things I love is customer support. I have a dedicated partner manager, [SENSITIVE CONTENT HIDDEN] that I can contact. She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot. I love that you can book an appt while staying on our website, and the page never has to refresh for online booking and each step of the payment window.

Inconvénients

Not being able to purchase services online or in the app, the app needs more functionality for sure. They have a bunch of new features they are working on that will be rolled out soon, however. They also need better payroll reporting features for paying other than commission. They are also bringing out better online booking smart booking to limit gaps, so that is something I am excited to use in January.

Tom F.
Note globale
  • Secteur d'activité: Services aux consommateurs
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Payment and sales reporting does not meet expectations

Publié le 05/01/2021

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions...

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.

Avantages

Online booking and scheduling appointments

Inconvénients

The reporting doesn’t make much sense for the service providers that switched from other payment platforms like square.

Katie D.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Katie

Publié le 18/12/2020

Overall I'm very happy with the software. It's easy to use and training desk staff to use it is...

Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick. I love all the how to guides. Also, [SENSITIVE CONTENT HIDDEN], our managing partner has been amazing, always quick to respond and goes above and beyond with helping us.

Avantages

I love how easily it sends comfirmations and takes care of the busy work we usually need to hire staff to complete, like pulling reports, custom timing for clients, and easy for clients to use for online booking

Inconvénients

It's more small things that I'd like to see updated: for example when I save changes to services or products that I'm editing the page only lets you do one service then it auto refreshes to the top of the page, instead of saving and letting me continue where I'm at. That means I have to scroll all the way down to find the section, remember the next service that I have to edit, it's time consuming and for larger salons who have lots of employees with unique booking needs its not quite as fluid as I'd like. I'd also like to work off of more than one tab, so I can be checking clients in while also pulling reports. I'd love to be able to have a tab for each location open for easy booking during busy seasons like the holidays when we are searching for any open appt and comparing options for clients between all the locations. I'd also like to do more filtering for client emails. As of now I don't see a way to email upcoming appts for selected dates, which would be helpful as covid continues and brings us many updates we need to send to just upcoming appts, not all clients and not just clients who have had an appt with us before. Also woul dlove if the app view of the calendar was more zoomed out so you can get a better idea of whats happening for the whole day, now you have to scroll quite a bit and its confusing visually.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Services aux consommateurs
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best POS Software!

Publié le 19/11/2020

Overall the experience has been outstanding. The team is always attentive & responsive. They come...

Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!

Avantages

Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I

Inconvénients

Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).

Afficher 5 avis sur 135 Lire tous les avis

Boulevard - FAQ

Voici quelques-unes des questions fréquentes sur Boulevard.

Types de licences disponibles pour Boulevard :

  • À partir de: 175,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Disponible

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $325/month Enterprise - Contact Boulevard for pricing details.

Fonctionnalités du logiciel Boulevard :

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Client Management
  • Commission Management
  • Customizable Branding
  • Discount Management
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Mobile Access
  • Multi-Location
  • Returns Management
  • eCommerce Integration

Utilisateurs habituels du logiciel Boulevard :

PME, Grandes entreprises, Entreprises de taille moyenne

Langues dans lesquelles Boulevard est disponible :

anglais

Appareils pris en charge par Boulevard :

Android, iPhone, iPad

Applications s'intégrant à Boulevard :

Mailchimp

Ressources d'aide disponibles pour Boulevard :

Support en ligne, FAQ

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Boulevard.