En savoir plus sur Boulevard

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Boulevard - Principaux avantages

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Appareils

Pour quelle entreprise ?

TPE PME GE

Images

Boulevard managing appointments
Boulevard booking confirmation
Boulevard booking view
Boulevard client profile
Boulevard front desk portal
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Vidéo de Boulevard
Capture d'écran pour Boulevard : Boulevard managing appointments Capture d'écran pour Boulevard : Boulevard booking confirmation Capture d'écran pour Boulevard : Boulevard booking view Capture d'écran pour Boulevard : Boulevard client profile Capture d'écran pour Boulevard : Boulevard front desk portal

Fonctionnalités

Nombre total de fonctionnalités pour Boulevard : 66

  • API
  • Accès mobile
  • Alertes/Notifications
  • Base de données de clients
  • Booking Management
  • Caisse pour détaillant
  • Carte de fidélité
  • Comptes clients
  • Comptes d'utilisateur multiples
  • Confirmation et rappels
  • Contrôles/Permissions d'accès
  • Emplacements multiples
  • Enquêtes clients
  • Gestion de l'e-commerce
  • Gestion des calendriers
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des commentaires
  • Gestion des commissions
  • Gestion des employés
  • Gestion des prix et des marges
  • Gestion des remises
  • Gestion des rendez-vous
  • Gestion des retours
  • Gestion des reçus
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des utilisateurs
  • Historique des transactions
  • Intégrations de tiers
  • Lecture de codes-barres et de tickets
  • Marquage
  • Notes/avis
  • Notifications en temps réel
  • Paiements en ligne
  • Planification
  • Planification automatisée
  • Planification des groupes
  • Planification des installations
  • Planification des rendez-vous
  • Planification des ressources
  • Planification du personnel
  • Planification en temps réel
  • Point de vente (PDV)
  • Portail libre-service
  • Pour les salons de beauté et les spas
  • Profils client
  • Profils de clients
  • Programmation des tâches
  • Rappels
  • Rapports administratifs
  • Rapports et statistiques
  • Rapports personnalisables
  • Rendez-vous récurrents
  • Réservation de chambres
  • Réservation en ligne
  • Segmentation de la clientèle
  • Signature électronique
  • Signature électronique
  • Stratégie de marque personnalisable
  • Surveillance des transactions
  • Synchronisation du calendrier
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements
  • e-mail marketing

Alternatives

Vagaro

4,7
Alternative n° 1 à Boulevard
Vagaro est une solution web conçue pour les propriétaires d'instituts de beauté et de salles de sport. Elle les aide à...

WellnessLiving

4,4
Alternative n° 2 à Boulevard
WellnessLiving est une solution de réservation, de planification des ressources, de génération de leads et de reporting...

MyTime

4,7
Alternative n° 3 à Boulevard
MyTime est une plateforme entièrement intégrée de prise de rendez-vous, de points de vente et d'engagement clients pour...

FlexBooker

4,9
Alternative n° 4 à Boulevard
Un moyen très simple, très rapide et très puissant d'accepter les réservations en ligne, directement depuis votre...

Avis

Note globale

4,6 /5
(135)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,6/5
Support client
4,7/5

Vous avez déjà Boulevard ?

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Donnez votre avis !
Afficher 5 avis sur 135
Chris A.
Note globale
  • Secteur d'activité: Services aux consommateurs
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Top-tier salon management solution that continues to improve

Publié le 12/11/2020

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running...

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Avantages

Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Inconvénients

Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

Alicia M.
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Boulevard is Awesome

Publié le 19/12/2020

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I...

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I switched sooner!

Avantages

Is it so easy to check clients out! It is so easy for people to schedule online. We switched from Mindbody, and for our massage therapy studio, it is so much more intuitive and easy to take payments without mistakes. Scheduling calendar is easy to use. The Messaging system is so amazing. We text our clients all of the time now and all conversations show under their profile! Online booking is super easy for Clients and guarantees Credit Cards captured to prevent no shows. One of the biggest things I love is customer support. I have a dedicated partner manager, [SENSITIVE CONTENT HIDDEN] that I can contact. She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot. I love that you can book an appt while staying on our website, and the page never has to refresh for online booking and each step of the payment window.

Inconvénients

Not being able to purchase services online or in the app, the app needs more functionality for sure. They have a bunch of new features they are working on that will be rolled out soon, however. They also need better payroll reporting features for paying other than commission. They are also bringing out better online booking smart booking to limit gaps, so that is something I am excited to use in January.

Tom F.
Note globale
  • Secteur d'activité: Services aux consommateurs
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Payment and sales reporting does not meet expectations

Publié le 05/01/2021

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions...

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.

Avantages

Online booking and scheduling appointments

Inconvénients

The reporting doesn’t make much sense for the service providers that switched from other payment platforms like square.

Elyse B.
Note globale
  • Secteur d'activité: Hôtellerie
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Happy we made the switch to Boulevard

Publié le 18/12/2020

Overall I am happy with Boulevard. Again, I was told some things upon signing up that were untrue,...

Overall I am happy with Boulevard. Again, I was told some things upon signing up that were untrue, so that did make a bad first impression. However, [SENSITIVE CONTENT HIDDEN] saved the day as best she could. I am still waiting for hopefully new features in the program to make it easier as a business owner to use, as well as easier for clients and my receptionists to make less errors booking.

Avantages

Boulevard is very user friendly. We used to have Mindbody software and are very happy we made the switch. The onboarding process was a little rocky, as there was some misinformation given to me, however, [SENSITIVE CONTENT HIDDEN] was very helpful and attentive helping me figure everything out.

The consumer online booking looks sleek and is easy to use.

Inconvénients

There seems to still be some kinks with online booking, I wish it smart booked better. It also is easy to book a staff member a service they don't perform. The sales reports include tax & tip, I wish there was a way to see our true sales without having to get out a calculator and do it myself. I also was told Mailchimp was included in the high monthly price, however, I have to pay almost $200 more a month for Mailchimp on top of the Boulevard price.

Katie D.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Katie

Publié le 18/12/2020

Overall I'm very happy with the software. It's easy to use and training desk staff to use it is...

Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick. I love all the how to guides. Also, [SENSITIVE CONTENT HIDDEN], our managing partner has been amazing, always quick to respond and goes above and beyond with helping us.

Avantages

I love how easily it sends comfirmations and takes care of the busy work we usually need to hire staff to complete, like pulling reports, custom timing for clients, and easy for clients to use for online booking

Inconvénients

It's more small things that I'd like to see updated: for example when I save changes to services or products that I'm editing the page only lets you do one service then it auto refreshes to the top of the page, instead of saving and letting me continue where I'm at. That means I have to scroll all the way down to find the section, remember the next service that I have to edit, it's time consuming and for larger salons who have lots of employees with unique booking needs its not quite as fluid as I'd like. I'd also like to work off of more than one tab, so I can be checking clients in while also pulling reports. I'd love to be able to have a tab for each location open for easy booking during busy seasons like the holidays when we are searching for any open appt and comparing options for clients between all the locations. I'd also like to do more filtering for client emails. As of now I don't see a way to email upcoming appts for selected dates, which would be helpful as covid continues and brings us many updates we need to send to just upcoming appts, not all clients and not just clients who have had an appt with us before. Also woul dlove if the app view of the calendar was more zoomed out so you can get a better idea of whats happening for the whole day, now you have to scroll quite a bit and its confusing visually.

Afficher 5 avis sur 135 Lire tous les avis

Boulevard - FAQ

Voici quelques-unes des questions fréquentes sur Boulevard.

Types de licences disponibles pour Boulevard :

  • À partir de: 175,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Disponible

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $325/month Enterprise - Contact Boulevard for pricing details.

Nous n'avons pas d'informations sur les fonctionnalités de Boulevard.

Utilisateurs habituels du logiciel Boulevard :

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Nous n'avons pas d'informations sur les langues prises en charge par Boulevard.

Appareils pris en charge par Boulevard :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Boulevard :

Mailchimp

Ressources d'aide disponibles pour Boulevard :

Service client/e-mail, FAQ/forums, Service de support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Boulevard.