SolarWinds N-central - Présentation

Description du logiciel SolarWinds N-central

SolarWinds N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats. The automation manager lets users simplify patching, standardize onboarding processes for new clients, and streamline billing and ticketing operations using a drag-and-drop interface, ensuring increased efficiency.

Key features of SolarWinds N-central include network topology mapping, remote monitoring, patch management, asset tracking, backup management, remote access, compliance tracking, behavioral analytics, and device management. Powered by Bitdefender, the built-in antivirus and web protection solution allows teams to automatically conduct forensic analysis and respond to threats autonomously.

The security manager in SolarWinds N-central offers proactive notifications, web content filtering, firewall, profiles and application control, competitive uninstall, and rule-based scans. The mobile manager includes device profiles, onboarding, a device locator, system management, and remote device wipe, allowing users to improve security for tablets and smartphones.

Collaboration with Microsoft has enabled SolarWinds N-central to provide comprehensive device management with a unified view of client devices on a single platform. NetPath lets businesses access node or hop information and gain visibility into the infrastructure and performance of their networks.

SolarWinds N-central - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Contact SolarWinds MSP directly for pricing information.


SolarWinds N-central - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Australie, Allemagne, Brésil, Mexique
Langues
anglais, français, allemand, italien, portugais, espagnol

Médias

SolarWinds N-central device details view
SolarWinds N-central more device details
SolarWinds N-central active issues view
Vidéo de SolarWinds N-central Capture d'écran pour SolarWinds N-central : SolarWinds N-central device details view Capture d'écran pour SolarWinds N-central : SolarWinds N-central more device details Capture d'écran pour SolarWinds N-central : SolarWinds N-central active issues view

SolarWinds N-central - Avis

SolarWinds N-central - Avis

Note globale
3,8
/
5
Excellent
12

Très bien
12

Moyen
4

Médiocre
2

Mauvais
3

Rapport qualité-prix
3,4
Fonctionnalités
4
Simplicité d'utilisation
3,4
Support client
3
73% des utilisateurs recommandent cette application
Devon F.

IT engineer review

Has helped me immensly as an IT engineer and allowed me to maintain and improve my environment


Traduire avec Google Translate
Utilisateur vérifié

It works well most of the time, however...

SolarWinds is turning into a VERY large company. This is great as they get the cash flow to perform R&D and bring some interesting products and tools to the table, HOWEVER, this means they are reaching the point where one hand is not talking to another, products are becoming "designed by committee" and other issues that can be resolved with improved internal communication.


Traduire avec Google Translate
Phillip H.

Covid-19 - reduction of services applied after 5 years during a pandemic.

Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.


Traduire avec Google Translate
George A.

N-central is very useful for managing a large amount of Customer PCs

For the most part N-central helps me greatly in managing, backing up, and remotely logging into client PCs. if a few little kinks were ironed out of the system and previously mentioned patch management issue were resolved I would have no complaints at all. The on-boarding and setup process could possibly be made a little simpler with a default setup / template but that may be something that other users would not want depending on their configuration.


Traduire avec Google Translate
Utilisateur vérifié

Good Product

Overall I would recommend the product as it has been very beneficial for our company. To get the full use of the product, you'll need to dedicate a resource to managing the platform so that they can learn the various ins/outs of the product.


Traduire avec Google Translate
Devon F.
Secteur d'activité: Construction
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

IT engineer review

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 12/10/2018
Provenance de l'avis : Capterra

Has helped me immensly as an IT engineer and allowed me to maintain and improve my environment

Avantages

Great control of an entire network. easy RDP tools and detailed stats. Great customised reports.big fan of the product as a whole and many functions to use within an IT industry

Inconvénients

difficult to implement at first. the support is good but i would like a more interactive support like calling in as the IM is abit tedious. the patch management needs to be simplified abit more. license compliance report is extremely confusing. Just an overall easier UI. Would be nice if you could integrate live graph monitoring to drill down into devices and IPs over a firewall etc. essentially you do have the NPM but that needs to be intergrated in nCentral then i would procure it. thus we can have a monitoring team and throw it on the screen. right now the alerts from SNMP is great but is difficult to drill into and shut down rogue devices etc

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 13-50 employés
Traduire en français
Traduire en français

It works well most of the time, however...

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 25/01/2019
Provenance de l'avis : Capterra

SolarWinds is turning into a VERY large company. This is great as they get the cash flow to perform R&D and bring some interesting products and tools to the table, HOWEVER, this means they are reaching the point where one hand is not talking to another, products are becoming "designed by committee" and other issues that can be resolved with improved internal communication.

Avantages

Working for an MSP this is a very feature-rich product for remote control, remote monitoring, deploying and monitoring Anti-Virus, and some backup features (However I DO NOT recommenced the ArcServe-based product.)

Inconvénients

-Support has been very hit or miss and lately they have fallen into the "Miss" category
-We had an issue where monitored services of a device were disappearing. After opening a ticket with SolarWinds support they informed me that the software cannot properly track how/why these services were disappearing from devices. This lead to at least 2 events where monitored hard drives were not longer being monitored, we were not made aware of it, the drives filled up, and services crashed
-Product names keep being changed and we are not immediately made aware of it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Phillip H.
Secteur d'activité: Informatique et sécurité réseau
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Covid-19 - reduction of services applied after 5 years during a pandemic.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/04/2020
Provenance de l'avis : Capterra

Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.

Avantages

Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!

Inconvénients

The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.

Traduire en français

Réponse de SolarWinds MSP

Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require.

We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020
https://www.solarwindsmsp.com/products/take-control/trial

You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources

Be well. - Shelley O'Brien, N-central PMM

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

George A.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 13-50 employés
Traduire en français
Traduire en français

N-central is very useful for managing a large amount of Customer PCs

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 11/06/2019
Provenance de l'avis : Capterra

For the most part N-central helps me greatly in managing, backing up, and remotely logging into client PCs. if a few little kinks were ironed out of the system and previously mentioned patch management issue were resolved I would have no complaints at all. The on-boarding and setup process could possibly be made a little simpler with a default setup / template but that may be something that other users would not want depending on their configuration.

Avantages

N-central makes it easy to deploy a "probe" to one server on a domain and then with the correct credintials deploy the client to all of the rest of the domain connected PCs automatically(scary virus like automatically).

Inconvénients

I hate that every time I get all of the patches approved and working in the n-central patch management it seems i come back a week-month later and they have made an update that breaks the patch management and i am getting warnings that patches are not installing. If the patch management had default patch all / patch important things only profiles that worked 100% of the time i would be very satisfied with N-Central.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Utilisateur vérifié
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 13-50 employés
Traduire en français
Traduire en français

Good Product

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/05/2019
Provenance de l'avis : Capterra

Overall I would recommend the product as it has been very beneficial for our company. To get the full use of the product, you'll need to dedicate a resource to managing the platform so that they can learn the various ins/outs of the product.

Avantages

It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.

Inconvénients

Support is frustrating to deal with at the initial levels. If you can get past the L1 technicians in your support case, it is usually pretty good but it will take some work to get the case escalated.

Product development is pretty slow as it often takes several releases that are 'coming' to make it into the product. And then the first iteration of the new feature usually isn't fully developed and will take another release or two to be fully functional.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
7,7/10
Basé sur 33 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

SolarWinds N-central - Prix

SolarWinds N-central - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix

Contact SolarWinds MSP directly for pricing information.

Contact SolarWinds MSP directly for pricing information.

Rapport qualité-prix
3,4/5
Basé sur 33 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

SolarWinds N-central - Fonctionnalités

SolarWinds N-central - Fonctionnalités

API
Alertes et remontée des problèmes
Audit
Autorisations basées sur les rôles
Contrôle d'accès
Données en temps réel
Fonctionnalité de recherche
Gestion de la conformité
Gestion des flux de travail
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Monitoring
Notifications automatiques
Outils de collaboration
Rapports et statistiques
Suivi des activités
Surveillance en temps réel
Tableau de bord d'activités
Visualisation de données
Fonctionnalités
4/5
Basé sur 33 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur SolarWinds N-central

Plus d'informations sur SolarWinds N-central

SolarWinds N-central - Principales fonctionnalités

  • Alerts
  • Anti Virus
  • Baseline Manager
  • Billing & Invoicing
  • Capacity Management
  • Change Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Credential Management
  • Customer Database
  • Dashboard
  • Email Monitoring
  • Event Logs
  • History Tracking
  • IP Address Monitoring
  • Incident Management
  • Inventory Management
  • Issue Management
  • Maintenance Scheduling
  • Patch Management
  • Problem Management
  • Procurement Management
  • Release Management
  • Remote Access
  • SLA Management
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Software Inventory
  • Supplier Management
  • Uptime Monitoring
  • User Activity Monitoring
  • Web Threat Management
  • Web Traffic Reporting

Avantages

• Powerful and secure platform featuring advanced patch management, top tier AV, and backup management with one-click deployment.
• Fast, reliable remote control.
• Easy, customizable automation.
• 24x7 support with free business growth coaching.

SolarWinds N-central - FAQ

SolarWinds N-central - FAQ

Voici quelques-unes des questions fréquentes sur SolarWinds N-central.

Q. Quels sont les types de licence disponibles pour SolarWinds N-central ?

Types de licences disponibles pour SolarWinds N-central :

Type de licence: Abonnement

Essai gratuit: Disponible

Contact SolarWinds MSP directly for pricing information.

Q. Quelles sont les principales fonctionnalités du logiciel SolarWinds N-central ?

Fonctionnalités du logiciel SolarWinds N-central :

  • Alerts
  • Anti Virus
  • Baseline Manager
  • Billing & Invoicing
  • Capacity Management
  • Change Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Credential Management
  • Customer Database
  • Dashboard
  • Email Monitoring
  • Event Logs
  • History Tracking
  • IP Address Monitoring
  • Incident Management
  • Inventory Management
  • Issue Management
  • Maintenance Scheduling
  • Patch Management
  • Problem Management
  • Procurement Management
  • Release Management
  • Remote Access
  • SLA Management
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Software Inventory
  • Supplier Management
  • Uptime Monitoring
  • User Activity Monitoring
  • Web Threat Management
  • Web Traffic Reporting

Q. Qui utilise SolarWinds N-central ?

Utilisateurs habituels du logiciel SolarWinds N-central :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues SolarWinds N-central est-il disponible ?

Langues dans lesquelles SolarWinds N-central est disponible :

anglais, français, allemand, italien, portugais, espagnol

Q. Quels sont les types de licence disponibles pour SolarWinds N-central ?

Types de licences disponibles pour SolarWinds N-central:

Abonnement

Q. SolarWinds N-central prend-il en charge les appareils mobiles ?

Appareils pris en charge par SolarWinds N-central :

Android, iPhone, iPad

Q. Avec quelles applications SolarWinds N-central peut-il s'intégrer ?

Applications s'intégrant à SolarWinds N-central :

Microsoft 365

Q. Quelles sont les ressources d'aide disponibles pour SolarWinds N-central ?

Ressources d'aide disponibles pour SolarWinds N-central :

Support téléphonique, FAQ, Base de connaissances, Support en ligne