IT Asset Management

IT Asset Management
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La personnalisation approfondie est une compétence fondamentale qui garantit que les exigences des clients peuvent être satisfaites et que le délai de rentabilité est minimisé. L'outil de découverte renvoie la profondeur des informations à l'instar des outils basés sur agent, mais il fonctionne sans agent, il n'a aucun impact et ne laisse aucune empreinte sur le client. Le système est rapide et facile à utiliser et les utilisateurs ne voient que les fonctionnalités et les données dont ils ont besoin.
Le logiciel est fourni sur site ou dans le cloud, en tant qu'application basée sur un navigateur avec la prise en charge des appareils mobiles. Une API complète permet l'intégration bidirectionnelle, la fédération et le développement d'applications personnalisées.
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Jira

SysAid

EcholoN

Deepser

Avis
Vous avez déjà IT Asset Management ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Xassets
Publié le 22/08/2023
We now have a fully structured asset tracking tool with a feature set that suits our needs, Jira...
We now have a fully structured asset tracking tool with a feature set that suits our needs, Jira integration, Procurement process and Contract tracking and alerts. The tool has a wide range of feature sets and even has the ability to track fixed business assets such as fleet vehicles and office equipment like tables, chairs etc. It really is the Swiss army knife of tools, limited only by your imagination. I was also impressed with some ideas i considered to be useful to my situation and the team at Xassets were easy to work with to implement these.
Avantages
We were in a position of not knowing what our fleet was or where it was. Being a not for profit we needed a solution that would perform the required tasks and be cost effective to the business. Our most important goal was to find a tool to use that would work with our new Jira install. Xassets was weighted against other tools and clearly stood out ticking all the boxes.
Inconvénients
For us, the company is based in the US, so the time difference was about 24 hours, this was never a major show stopper however as the team were always quick to respond and resolve any issues. If that's the cons then that's the only one.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding product and extremely customizable
Publié le 17/05/2024
Overall experience has been wonderful. As mentioned, I've never come up with something that I want...
Overall experience has been wonderful. As mentioned, I've never come up with something that I want to have done or a problem I need solved that xAssets can't help with. Support is great, cost to value received is great, and we're very happy with the product and it's capabilities.
Avantages
Whenever I talk to my rep about a new request or "is it possible to" question the answer has always been "sure, we can do that". Always is a strong word and used intentionally because I've yet to throw something at xAssets that it's not able to handle. Parent/child relationships, automated maintenance emails, deploying from stack type records... it's all there.
Inconvénients
Picking something I don't like about xAssets is difficult but if pushed I would say that the level of potential to do almost anything leads to some very daunting setup procedures. The normal day to day interaction with the tool is simple - the end users will take to it very quickly. However, if you want to set up some new functionality that involves customization then you'll likely need to engage support. The good news is that support is incredible. They're highly responsive, easy to communicated with and understand, and willing to go above and beyond regularly.
Réponse de xAssets
A huge "thank you" Scott for this wonderful review. We are addressing the "daunting" aspect with simplification of the configuration interfaces in the next few releases, but of course the "ability to do anything" will often require some detailed work to ensure that the flows, validation, UI, data handling, and database interactions are properly optimised for ease of use, performance, and data integrity :)
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Aus - LiveBetter
Publié le 08/05/2024
Very very happy with this product, XA team was very helpful and knowledgeable. Good communicators....
Very very happy with this product, XA team was very helpful and knowledgeable. Good communicators. Product very easy to install, setup and use.
Avantages
Asset tracking, Intune integration, very customizable
Inconvénients
Not sure there is any.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Game Changer: Xasset Delivers Customized Asset Management Bliss!
Publié le 30/04/2024
Avantages
The Xasset team worked closely with us every step of the way, ensuring the customization met our exact requirements. With their strong technical expertise, they recommended more accurate solutions for us to achieve our goal.
Needless to mention their outstanding support!
Inconvénients
Everything was great! They did everything within the software capability.
- Secteur d'activité : Banque
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
xAssets - Asset Management Tool
Publié le 22/01/2020
Our first priority was to integrate the tool with SCCM and Active Directory and get the same number...
Our first priority was to integrate the tool with SCCM and Active Directory and get the same number of Desktops & Servers in the Report and xAssets was successfully completed that in our Test lab, hence we decided to buy this software.
Avantages
We have been using xAssets 7.0 since 2017 for our Hardware and Software Inventory, It is Simple, Secure and Integrates well with our SCCM and Active Directory.
It discovers not only desktops & Servers but other assets like phones, Turrets, Printers, Switches etc.
Also we can create and edit custom reports easily.
Inconvénients
We would like to setup a rule to delete the decommissioned Assets after a period of 30-60 days which xAssets does not support the feature,Hopefully they work on this to add in their future versions.
Alternatives envisagées
SysAidRéponse de xAssets
Thank you for this excellent review. We can setup a rule to decommission assets based on any calculable criteria, and we can do this within your support subscription (i.e. without futher charges).
IT Asset Management - FAQ
Voici quelques-unes des questions fréquentes sur IT Asset Management.Q. Quels sont les types de licence disponibles pour IT Asset Management ?
Types de licences disponibles pour IT Asset Management :
- À partir de : 1 000,00 $US/année
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise IT Asset Management ?
Utilisateurs habituels du logiciel IT Asset Management :
201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues IT Asset Management est-il disponible ?
Langues dans lesquelles IT Asset Management est disponible :
anglais
Q. IT Asset Management prend-il en charge les appareils mobiles ?
Appareils pris en charge par IT Asset Management :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications IT Asset Management peut-il s'intégrer ?
Applications s'intégrant à IT Asset Management :
AWS Config, Google Cloud, Ivanti Neurons for ITAM, JIRA Service Management, Microsoft Azure, ServiceNow, System Center, Vivantio, Workspace ONE
Q. Quelles sont les ressources d'aide disponibles pour IT Asset Management ?
Ressources d'aide disponibles pour IT Asset Management :
Service client/e-mail, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour IT Asset Management.