--- description: Pypestream : qu'en pensent les utilisateurs ? Lisez les avis sur Pypestream, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pypestream - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de service client](/directory/231/customer-service/software) > [Pypestream](/software/164943/pypestream) # Pypestream Canonical: https://www.getapp.fr/software/164943/pypestream Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/164943/pypestream?page=2) > Pypestream est une plateforme d'IA conversationnelle conçue pour aider les entreprises à améliorer l'engagement client au moyen d'un service de messagerie breveté. La solution permet aux équipes de service client de relier plusieurs applications via des API et de mettre en œuvre des flux de travail réactifs, proactifs et transactionnels. > > Conclusion : 8 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 8 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Pypestream - **Pays**: New York, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **Prix à partir de**: 5 000,00 $US - **Public cible**: 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, arabe, espagnol, français, portugais - **Pays disponibles**: États-Unis ## Fonctionnalités - AI Copilot - API - Accès mobile - Aide contextuelle - Alerts/Escalation - Analyse de texte - Analyse des sentiments - Analyse prédictive - Application mobile - Assistant personnel intelligent (API) - Automatisation des processus et flux de travail - Base de données de clients - Bot pré-configuré - Chat et messagerie - Chatbot - Ciblage du public - Collecte de données multicanal - Communication multicanal - Conversations en temps réel - Création de contenu ## Intégrations (11 au total) - Bazaarvoice - BigCommerce - Coupa - Docusign - Freshchat - Google Maps - Instagram - Meta for Business - Salesforce Service Cloud - ServiceNow - Twilio ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) ## Catégories connexes - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) - [Logiciels d'intelligence artificielle](https://www.getapp.fr/directory/1397/artificial-intelligence/software) ## Logiciels similaires 1. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1781 reviews) 2. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) 3. [Lime Connect](https://www.getapp.fr/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) 4. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (704 reviews) 5. [Quiq](https://www.getapp.fr/software/109689/quiq-messaging) — 4.5/5 (37 reviews) ## Avis ### "Sleek User Experience, easy to deploy for business users and citizen development" — 4.0/5 > **Utilisateur vérifié** | *6 juillet 2020* | Biens de consommation | Taux de recommandation : 8.0/10 > > **Avantages**: Easy to build out a basic bot, good resources and documentation about general features, knowledgeable and helpful staff. Quick to deploy and easy to get non technical users started on developing. Proactive team who are interested in new feature requests and helping make the software more user friendly. > > **Inconvénients**: Difficult to control access and no current ability to control publishing new chatbots, so any developer in our company could publish to any Pypestream chatbot. Not very comprehensive reporting/analytics functionalities out of the box but this is improving over time > > All interactions with Pypestream team members have been great, their customer success team go above and beyond to ensure the success of Pypestream deployments. ----- ### "Great capabilities coupled with the right roadmap" — 5.0/5 > **Carl** | *21 juillet 2020* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: We began our journey with Pypestream before many of the advanced features were GA. Once live, the services team guided us through a quick and easy migration, promoting our capabilities from keyword based scripting to advanced NLU. The results were great and I was impressed with the painless process as very little training data was needed. Great product and extremely knowledgeable practitioners at Pypestream. Additionally, the OOTB call center experience was top notch and exactly what we needed. > > **Inconvénients**: At the time we began with Pypestream, a developer UI did not exist. Working in files required a bit of a learning curve for my team. During our engagement we partnered with Pypestream to design an intuitive UX. I’m eager to see what has been developed. > > Great experience ----- ### "Pypestream use" — 5.0/5 > **Satya** | *11 août 2020* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and easy to develop. Easy to integrate with any apps. > > **Inconvénients**: Browser specific sometimes. Cookies and session related issues > > Excellent ----- ### "Flexible, highly customizable product with stellar support team" — 4.0/5 > **Jacqui** | *26 juin 2020* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: The best thing about Pypestream's bot is that it is incredibly flexible and can easily integrate with many other platforms and APIs. They are constantly building in new features/functionality, and so far have been able to help us customize solutions for just about every business need. If there is a vision you have, or something you want the bot to automate, Pypestream will 9 out of 10 times be able to make it happen. > > **Inconvénients**: Pypestream has evolved a lot since I first began, so many of the features/capabilities that I felt were missing have been added. For example, the ability to add/change keywords in the NLU (natural language understanding) solution was a big step forward, though it is still somewhat technical and ill-advised to do without considerable training. It's also something that some clients may not want control over, but if you do want that control, there is definitely a learning curve. Also, though Pypestream allows for very granular tracking, their data/reporting solution could use some refining. I think it is on their road map to provide more sophisticated/real-time dashboards, but that is one feature that I still think they can improve on. > > Overall, working with Pypestream has been a great experience. The team has truly gone above and beyond to make sure the product meets our needs, and to help us come up with ideas/solutions for improving the automated experience. They are true business partners and experts at what they do. ----- ### "Pypestream Review" — 5.0/5 > **Caitlin** | *29 juin 2020* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The docusign integration was a HUGE accomplishment and is allowing us to make our document signing more efficient and streamlined. We are going to be closing a huge gap in the time forms typically take to be mailed , signed and returned. > > **Inconvénients**: The only con is that it seemed to take a huge amount of work for our IT team on the back-end systems. That may not be the fault of the software itself, but maybe the software our company currently has is making things more difficult than we originally anticipated. > > Our overall experience with Pypestream so far has been great. We are not yet live, but should be up and running in the next couple of weeks. The biggest impact has been the Pypestream and Docusign integration. I believe this unique feature is going to solve so many problems for so many companies. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/164943/pypestream?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/164943/pypestream) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées