Webroot®

Webroot®

Solutions et services Smarter Cybersecurity®

4.6/5 (132 avis)

Webroot® - Présentation

Dans le cadre d'une attaque multivectorielle, les cybercriminels associent un certain nombre de technologies de menace, déployées en plusieurs étapes, sur de multiples points d'entrée ou vecteurs, pour infecter les ordinateurs et les réseaux.

Pour préserver la sécurité des entreprises, de leurs utilisateurs et de leurs périphériques, Webroot SecureAnywhere® Business Endpoint Protection propose une combinaison unique de moyens de protection multicouche et multivectorielle qui bloque les menaces dans les e-mails, la navigation web, les fichiers, les URL, les annonces publicitaires, les applications, etc.

Prix

À partir de
150,00 $US/année
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 5 autres, Allemagne, Inde, Japon, Amérique latine, Afrique et Moyen-Orient

Langues

chinois (simplifié), néerlandais, anglais, français, allemand et 5 autres, italien, coréen, portugais, espagnol, turc

Webroot® - Avis

Note globale
4.6/5
93% d'avis positifs
98
Excellent
25
Très bien
6
Moyen
1
Médiocre
2
Horrible
Traduire avec Google Translate

Best PC protection available

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/02/2019
Provenance de l'avis : Capterra

In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Avantages

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Inconvénients

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Nathan M.
Traduire avec Google Translate

Speed, but with sacrifices.

Publié le 29/03/2016
Provenance de l'avis

I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems.

Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection.

Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.

Avantages

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

Inconvénients

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless.

Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

Réponse de Webroot®

Thanks for sharing your feedback with us, Nathan.

All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance.

Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Business Technical Support:
Call 1-866-254-8400

Regards,
Josh P.
Digital Care Coordinator

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

Webroot, a powerful antivirus to keep your computer safe.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/01/2019
Provenance de l'avis : Capterra

Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions.

In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities.

Avantages

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Inconvénients

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time.

In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Steven M.
Traduire avec Google Translate

Best of the best, but you pay for it

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 28/05/2019
Provenance de l'avis : Capterra

I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution.

We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

Avantages

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Inconvénients

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Paul S.
Traduire avec Google Translate

Product is very good and is efficient. Does not slow most systems down.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 15/12/2017
Provenance de l'avis : Capterra

Less admin overhead and less of a resource hog on the end points. It is a little harder to deploy, but since it is not 500GB, like some of the major players in the space, it works really well.

Support has been good for helping us with some detections but the lack of fixed IP space for the clients to connect to is frustrating. And installing with the proxy setting is not always consistent.

Avantages

The footprint is tiny. It is very fast and efficient. It does not slow down systems when it is working. Support is pretty good. I would say this is good software for a MSP or a smaller Org. We might find a replacement if they can't fix their problems.

Inconvénients

It needs to talk to Amazon Cloud to check in with the portal. We don't allow access out to the internet without a proxy. WebRoot IP's are changing because they are on AWS. So we can't put IP based rules in our firewalls to allow access. And we are not going to allow all AWS IP's. I really wish WR would get a range of fixed IP's so the client can attach. When they can't attach, they get disconnected. They have a proxy option while installing, but it seems kind of intermittent. Works sometimes, and sometimes not.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10

Webroot® - Prix

À partir de
150,00 $US/année
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Webroot® - Fonctionnalités

  • Monitoring

  • API
  • Alertes et remontée des problèmes
  • Audit
  • Authentification
  • Authentification unique
  • Authentification à 2 facteurs
  • Contrôle d'accès
  • Gestion de la conformité
  • Gestion des autorisations
  • Gestion des mots de passe
  • Gestion des stratégies
  • Intégration de tiers
  • Notifications automatiques
  • Piste d'audit
  • Rapports et statistiques
  • Stockage sécurisé des données
  • Sécurité SSL
  • Sécurité des applications
  • Tableau de bord d'activités

Webroot® - FAQ

Voici quelques-unes des questions fréquentes sur Webroot®.

Q. Quels sont les types de licence disponibles pour Webroot® ?

Types de licences disponibles pour Webroot® :

À partir de: 150,00 $US/année

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Webroot® ?

Nous n'avons pas d'informations sur les fonctionnalités de Webroot®.

Q. Qui utilise Webroot® ?

Utilisateurs habituels du logiciel Webroot® :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Webroot® est-il disponible ?

Langues dans lesquelles Webroot® est disponible :

chinois (simplifié), néerlandais, anglais, français, allemand, italien, coréen, portugais, espagnol, turc

Q. Quels sont les types de licence disponibles pour Webroot® ?

Types de licences disponibles pour Webroot®:

Abonnement

Q. Webroot® prend-il en charge les appareils mobiles ?

Appareils pris en charge par Webroot® :

Android, iPhone, iPad

Q. Avec quelles applications Webroot® peut-il s'intégrer ?

Applications s'intégrant à Webroot® :

ConnectWise Automate, ConnectWise Manage, ConnectWise UK, Continuum, Kaseya VSA, NinjaRMM, Securonix Cloud

Q. Quelles sont les ressources d'aide disponibles pour Webroot® ?

Ressources d'aide disponibles pour Webroot® :

FAQ, Forum, Support en ligne, Support téléphonique