RingCentral Video

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

I don´t have any complaints about this software, for me it has been very helpful.

I love that they combined the different apps into one easy one. Now I can fax, text, message/glip, and do meetings, etc. all in one place. Also, the fax option literally works 100 times better than our actual fax machine! So easy! And the sidebar on the right allows you to pin pieces of conversations and saves all shared images. Plus, you can search back through all conversations with a keyword or phrase which has really come in handy. Plus in the video meetings, there is a setting that makes you look like you have a filter on! Great for those days you aren't feeling 100%!

I think the settings for call handling could be more user-friendly, and the actual phone system setup for quick dial people could be as well.

This tool is one of the best tools we use for screen share presentations. The price is included in the phone system we use and is a great package for our small business

It is reliable and easy to use, therefore I can't think of any cons.