SPS Commerce Fulfillment

SPS Commerce Fulfillment

An entire platform of scalable EDI solutions

4.2/5 (255 avis)

SPS Commerce Fulfillment - Présentation

SPS Commerce is an electronic data interchange (EDI) solution for suppliers and vendors, logistics companies and carriers, online shops and e-commerce retailers of all types and sizes. The platform of scalable solutions offers services for companies who buy, sell, make or move products. Users can manage transactions with any retailer, carrier, grocer, brand, or distributor, and fulfill orders for multiple channels including retail, e-commerce, and drop ship, from small online shops to big box retailers.

With SPS Commerce’s fulfillment EDI solution, organizations can manage orders, shipments, payments and returns from a single dashboard, with full-cycle visibility into orders and inventory in real time. Users can further automate order fulfillment by integrating with existing ERP, WMS and TMS systems for quicker and more accurate data exchange. Intuitive dashboards provide retailers and suppliers with visibility into sales and inventory analytics. Meaningful insight across multiple channels helps buyers balance inventory levels, improve sales velocity, and enhance fulfillment performance, while suppliers and brands can track product performance and identify opportunities with retailers through point-of-sale analytics. Assortment, SPS Commerce’s all-in-one product content solution helps retailers, suppliers and grocers manage and centralize product content to help drive sales and boost customer satisfaction.

SPS Commerce’s sourcing features include a vendor and product discovery platform for buyers, sellers, and logistics and carriers. Buyers are able to find, evaluate and onboard high-quality suppliers and brands, sellers can market their products to more retailers, and logistics and carrier organizations can showcase their geographic coverage and capabilities to trading partners. The platform’s community service enables vendor onboarding and custom outreach programs, helping organizations define data format requirements for compliance, and lead the entire vendor community through the EDI onboarding process. Additional tools include item set-up and catalog management, retail analytics, and help with any adjustments to EDI operations. EDI testing and certification services ensure a successful outcome into production with content-level testing, and scenario testing based on unique models.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Chine, Europe, États-Unis

Langues

chinois (simplifié), chinois (traditionnel), anglais, français, espagnol

SPS Commerce Fulfillment - Avis

Note globale
4.2/5
84% d'avis positifs
124
Excellent
90
Très bien
25
Moyen
3
Médiocre
13
Mauvais
Steven C.
Traduire avec Google Translate

CPG Industry-Fueled EDI Fulfillment Brilliantly Simplified

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 19/07/2019
Provenance de l'avis : Capterra

Triple-grade A, top-notch overall experience: EDI enables the timely acknowledgment of PO's (sales opportunities) to be serviced in as timely a manner as possible with the help of SPS Commerce...in the CPG industry, EDI is an absolute must and this platform affords our organization the ease of access with our various national and regional retail partners to conduct seamless and streamlined transactions. I recommend this service to small and medium-sized enterprises that only seek the finest tools in their respective trades and fields to get the job done right.

Avantages

Seamless integration with varied retail partners through EDI link up, real-time receipt of digital documents from party to party, ability to accept or reject PO revisions with select retail partners, endless types of transactions to conduct business through in the software platform (from initial PO receipt up to freight/logistics servicing and finally to the sought after finish line with the fulfillment/invoicing of PO's), back-end deduction claims management, debit-credit adjustments and remittance advices simplified...and then some.

Inconvénients

Manual inputting of data points for all of our PO's serviced via our various national/regional retail partners...has to be a workaround to digitally uplink fulfillments and invoices from ERP platform (NetSuite). At least in my experience, it has all been manual submissions but otherwise, the above reviews would be flawless. Perhaps, the same rule of thought could apply to advance shipment notices for uploading signed BOL's but not as much of a hindrance compared to our constant billing cycle to maintain.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Utilisateur vérifié
Traduire avec Google Translate

Great for integrated CMS systems

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/07/2018
Provenance de l'avis : Capterra

My experience hasn't been easy. There was no first hand training. We had to rely on webinars and video training to gather the knowledge we needed to understand how to navigate SPS Commerce and the fulfillment process. However, if we had an in-person training and if our in-house software was more up-to-date so that integration and automation was an option, I believe my experience would be more pleasant.

Avantages

The ability to communicate between retailers and suppliers in a very real time exchange.
The ability to merge a large quantity of orders directly into our CMS software for quick and easy fulfillment.
The search ability to easily find any PO and the ease with being able to separate retailers by name.
Love the work flow chart associated to each order- easy to see notes and activity in regard to any given order.

Inconvénients

The complicated and lengthy process of sending and receiving PO Acknowledgements and Changes.
All recent activity is noted on the over and transaction tabs, making it confusing to scroll through. I like the idea of only showing 1 PO number and having check marks within the box that show the activity that has been completed for that particular PO.
This software does not work well with our very unique "small company" CMS/ ERP software. We have to manually print out each PO, manually respond with a PO Acknowledgement after manually checking our inventory, and then have to manually enter the drop ship addresses and order into our software for fulfillment. We then also have to manually respond with ASNs and import invoicing. We do have the ability to merge large quantity orders, with a specially crafted application so long as it only has a few consistent addresses the account/retailer ships to. Automated merging is not possible for many and varying drop ship addresses, those we must manually print, review, and enter through the entire fulfillment process.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10
Walter S.
Traduire avec Google Translate

EDI Fulfillment Tool: Great Way To Fulfill Orders

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 23/07/2019
Provenance de l'avis : Capterra

Before using SPS Commerce we had to do everything manually in the form of emails and our company software. Now whenever we receive an order we just log in to the portal process it on our end and then enter the tracking information and invoice information. Easy peasy!

Avantages

Very easy to use. Once everything is setup we get prompt emails for orders received. This helps us in processing the order. Once we login to the portal everything is just a click away. All the open order are shown on the dashboard instantaneously. Furthermore, there are very userfriendly and vibrant buttons or blocks that differentiate between orders, errors, shipments, and invoices. If anything is missing from any order for example shipping information or invoicing information, it's just a click away to complete it.

When we open the order, the presentation of the order workflow is so easy to understand, even a layman with no technical information can easily understand at which stage the order is. We have one of our trusted resellers also using it and they are able to extract information very easily.

Also, when we signed up I was afraid I would not understand how everything works on the SPS portal, but the training center feature helped me greatly understand how each of the processes works.

I had an issue once, I was unable to find the carrier code for one of my carriers, I talked to the support rep and she helped me with it. Although it took her some time also to find it but the issue was resolved.

Inconvénients

Well, I wouldn't say its a very bad feature but when I tried adding more users to our account, like our accounts personnel and other team members who interact with it, there was a fee associated with it. It's not a con but we were not informed about it before.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Richard M.
Traduire avec Google Translate

Excellent EDI Solution

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/02/2019
Provenance de l'avis : Capterra

As I described above, we were required to come up with a solution which started as an EDI interface to receive and acknowledge POs, but turned into requirements for ASNs, Invoicing, etc. SPS has been easy for all of our users and has met the needs of our customers with these requirements.

Avantages

A number of years ago, one of our distribution networks started to demand we use an EDI platform for the receipt of purchase orders. Our ERP does not support this feature, so we had to look outside for solutions. We evaluated SPS Commerce and found this service to be the broadest, most user-friendly and economical solution in the marketplace. Some of our other distribution networks have since come on board and created new demands for different functions which SPS offers. Access by all of our departments (sales, customer service, bookkeeping, shipping, etc.) allows us to seamlessly meet our customers' needs.

Inconvénients

When rejecting a purchase order, an anticipated ship date still has to be entered in order to process the rejection even though the order is rejected. This often confuses customers because you are both rejecting the order and entering a ship date. If the drop down option is to reject the order, then one shouldn't be forced to also enter a date.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Sam C.
Traduire avec Google Translate

SPS Commerce gets the job done, but seems expensive for what it is

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/04/2018
Provenance de l'avis : Capterra

SPS Commerce allowed us to connect to dropship and bulk-shipment retailers via EDI. We were able to fulfill orders manually via this software, and then eventually set up the software to communicate automatically with our warehouse.

Avantages

If you need to connect to a sales channel via EDI, SPS Commerce is going to be one of the most reliable options to do so. SPS is a large organization, and they seem to have experience connecting with any retailer we would want to do business with. This makes the integration process a lot easier.

SPS also has a very responsive technical support team. Any time an issue comes up, we send them an email, and almost always get a response within one business day. The technical team seems to be very knowledgeable.

Inconvénients

The main con is the price. SPS charges a flat per-document fee. When you are receiving large dollar-value orders, this small fee per document doesn't amount to much. However, if you are doing high volume, low dollar-value dropship orders, the fixed fee per document takes out a large percentage of your profit. Depending on the type of business you do, you need to clearly negotiate with SPS to get the pricing that works best for you.

Other than that, the experience with SPS Commerce has been good.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

SPS Commerce Fulfillment - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact SPS Commerce for detailed pricing information.

SPS Commerce Fulfillment - Fonctionnalités

  • Intégration de tiers
  • Outils de collaboration
  • Suivi des activités
  • Tableau de bord d'activités

  • API
  • Alertes et remontée des problèmes
  • Audit
  • Contrôle d'accès
  • Données en temps réel
  • Gestion des flux de travail
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration des applications
  • Monitoring
  • Notifications automatiques
  • Rapports en temps réel
  • Rapports et statistiques
  • Surveillance en temps réel
  • Sécurité SSL
  • Visualisation de données

Plus d'informations sur SPS Commerce Fulfillment

SPS Commerce Fulfillment - Principales fonctionnalités

  • Activity tracking and reporting
  • Campaign dashboard
  • Category management
  • Collaboration analytics
  • Collaboration tools
  • Community
  • Compliance analytics
  • Compliance with trading partner transaction requirements
  • Connectivity testing via VAN, AS2 or FTP
  • Customized data sets
  • Dashboard
  • EDI compliance & onboarding
  • EDI testing & certification
  • ERP integration
  • Filtered product views
  • Fulfillment management
  • Full-cycle visibility into orders & inventory
  • Geographic trends
  • Includes VAN, AS2 or other transmission services
  • Item set-up and catalog management
  • Manage orders for multiple channels
  • Merchandising management
  • Order management
  • Payment management
  • Performance analytics
  • Planogram analysis
  • Point-of-sale (POS) and sell-through analytics
  • Pricing management
  • Product attributes and descriptive content
  • Product lineups
  • Promote in-demand capabilities
  • Real-time data
  • Retail analytics
  • Returns management
  • Review qualified vendors
  • Search and browse products by company or item
  • Shipping management
  • Sourcing
  • Sourcing
  • Supplier performance
  • Supports multiple order fulfillment models
  • Testing scenarios
  • Third party integration
  • Track progress
  • Transaction management
  • Trend analysis
  • Warehouse management integration
  • eCommerce integration

Avantages

  • SPS Commerce helps users make more-accurate documents and forecasts while reducing manual data entry and errors.

  • The solution provides full-cycle visibility into orders and inventory in real-time with interactive dashboards for POS and inventory analytics to help improve collaboration with vendors.

  • Get access to thousands of prospective partners through SPS Commerce's sourcing network of over 75,000 vendors, logistics partners, and distributors.

  • Use SPS Commerce's team of experts to achieve EDI capability and 100% compliance with trading partner transaction requirements.

  • Integrate EDI operations with the organization's existing ERP or other business system to automate transactions.

  • SPS Commerce Fulfillment - FAQ

    Voici quelques-unes des questions fréquentes sur SPS Commerce Fulfillment.

    Q. Quels sont les types de licence disponibles pour SPS Commerce Fulfillment ?

    Types de licences disponibles pour SPS Commerce Fulfillment :

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Contact SPS Commerce for detailed pricing information.

    Q. Quelles sont les principales fonctionnalités du logiciel SPS Commerce Fulfillment ?

    Fonctionnalités du logiciel SPS Commerce Fulfillment :

    • Activity tracking and reporting
    • Campaign dashboard
    • Category management
    • Collaboration analytics
    • Collaboration tools
    • Community
    • Compliance analytics
    • Compliance with trading partner transaction requirements
    • Connectivity testing via VAN, AS2 or FTP
    • Customized data sets
    • Dashboard
    • EDI compliance & onboarding
    • EDI testing & certification
    • ERP integration
    • Filtered product views
    • Fulfillment management
    • Full-cycle visibility into orders & inventory
    • Geographic trends
    • Includes VAN, AS2 or other transmission services
    • Item set-up and catalog management
    • Manage orders for multiple channels
    • Merchandising management
    • Order management
    • Payment management
    • Performance analytics
    • Planogram analysis
    • Point-of-sale (POS) and sell-through analytics
    • Pricing management
    • Product attributes and descriptive content
    • Product lineups
    • Promote in-demand capabilities
    • Real-time data
    • Retail analytics
    • Returns management
    • Review qualified vendors
    • Search and browse products by company or item
    • Shipping management
    • Sourcing
    • Sourcing
    • Supplier performance
    • Supports multiple order fulfillment models
    • Testing scenarios
    • Third party integration
    • Track progress
    • Transaction management
    • Trend analysis
    • Warehouse management integration
    • eCommerce integration

    Q. Qui utilise SPS Commerce Fulfillment ?

    Utilisateurs habituels du logiciel SPS Commerce Fulfillment :

    Grandes entreprises, Entreprises de taille moyenne

    Q. Dans quelles langues SPS Commerce Fulfillment est-il disponible ?

    Langues dans lesquelles SPS Commerce Fulfillment est disponible :

    chinois (simplifié), chinois (traditionnel), anglais, français, espagnol

    Q. Quels sont les types de licence disponibles pour SPS Commerce Fulfillment ?

    Types de licences disponibles pour SPS Commerce Fulfillment:

    Abonnement

    Q. SPS Commerce Fulfillment prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par SPS Commerce Fulfillment.

    Q. Avec quelles applications SPS Commerce Fulfillment peut-il s'intégrer ?

    Applications s'intégrant à SPS Commerce Fulfillment :

    Acumatica Cloud ERP, ChannelApe, Fishbowl, Infoplus, Kechie, Order Desk, ShipBob, Shippo, Sync, ecomdash

    Q. Quelles sont les ressources d'aide disponibles pour SPS Commerce Fulfillment ?

    Ressources d'aide disponibles pour SPS Commerce Fulfillment :

    Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo