--- description: Bigin by Zoho CRM : qu'en pensent les utilisateurs ? Lisez les avis sur Bigin by Zoho CRM, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bigin by Zoho CRM - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM immobilier](/directory/767/real-estate-crm/software) > [Bigin by Zoho CRM](/software/142099/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.getapp.fr/software/142099/bigin-by-zoho-crm Page : 1/31\ Suivant: [Page suivante](https://www.getapp.fr/software/142099/bigin-by-zoho-crm?page=2) > Bigin est un logiciel de CRM centré sur le pipeline conçu pour aider les petites entreprises à gérer les pipelines de vente, à planifier des suivis et à mettre à jour les dossiers des clients. > > Conclusion : 745 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 745 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zoho - **Entreprise fondée en**: 1996 ## Contexte commercial - **Prix à partir de**: 7,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, arabe, bulgare, chinois, chinois traditionnel, coréen, croate, danois, espagnol, français, hindi, hongrois, hébreu, indonésien, italien, japonais, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, vietnamien - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - @mentions - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse de l'évolution des ventes - Application mobile - Authentification unique - Automatisation des processus métiers - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de clients - Base de données de clients - Base de données de contacts - CRM - Cartographie du parcours client - Catalogue de produits - Champs personnalisables - Chat et messagerie - Checklists ## Intégrations (78 au total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... et 63 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels CRM immobilier](https://www.getapp.fr/directory/767/real-estate-crm/software) ## Catégories connexes - [Logiciels de CRM pour PME](https://www.getapp.fr/directory/4959/small-business-crm/software) - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels CRM en ligne](https://www.getapp.fr/directory/232/online-crm/software) - [Logiciels de CRM pour Mac](https://www.getapp.fr/directory/2887/mac-crm/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4493 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (19024 reviews) 3. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (7010 reviews) 4. [Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3064 reviews) 5. [eWay-CRM](https://www.getapp.fr/software/106997/eway-crm) — 4.5/5 (830 reviews) ## Avis ### "Worth recommending, especially when starting your adventure with CRM" — 5.0/5 > **Maciej** | *31 juillet 2025* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: The best thing about Bigin is that it's fairly easy, has mobile apps, and it has a lot of integrations provided. The interface is clean and sleek, all necessary functions are already provided. > > **Inconvénients**: I think that more abilities to personalise this system would be great, at first it might be a little confusing, but in comparison with other service providers it's quite easy. Just needs getting used to. > > I've been looking for a viable CRM solution for my marketing agency. Most solutions are very complicated, their interface is overloaded with many options. But Bigin is really good if you prefer to have a simple, yet effective solution. It's all you might need if you don't have a big corporation, so I can surely recommend you trying it out. ----- ### "“The Complete 2025 Review: How Bigin by Zoho CRM Empowers Small Business Sales Teams”" — 5.0/5 > **Wong** | *9 octobre 2025* | Immobilier commercial | Taux de recommandation : 10.0/10 > > **Avantages**: WHAT IT DOES WELL 1. Ease of Use \& Fast Setup - It has an intuitive UI, clean pipelines, and small teams can get started quickly. - Less learning curve compared to more feature-rich CRMs; up and running in less than an hour. 2. Affordable Pricing - For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs. - There is a free plan (with limitations), and paid plans that add more pipelines, workflows, records etc. 3. Pipeline-based Sales Tracking - Visual pipelines (drag \& drop deal cards) are yells of ‘Way to go\!’ - Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks. 4. Mobile \& On-the-Go Functionality - The mobile app works well for me and my users. Helps us as small teams stay in touch with deals when away from desk. 5. Simple Integrations - Integrates well with other Zoho apps and with Gmail etc. > > **Inconvénients**: LIMITATIONS 1. Limited Features / Customization - As we scale up, or if we have more complicated processes, Bigin may feel restrictive. Features that we find lacking include: more advanced workflow automations, complex reporting, cross-filters, deeper customization of stages. - Once our needs grow, we need to move to full Zoho CRM. 2. Integration Constraints - While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs. - Glitches with Gmail add-on or with email/web-form integrations. 3. Automation Limitations - Automation is more basic: recurring tasks are simple, fewer triggers/conditions, less sophisticated rules. For example, stage transitions, automated follow-ups have constraints. 4. Onboarding Can Vary - Onboarding is less than ideal. Sometimes slow, reactive rather than proactive. - A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal. 5. Scaling Up is a Challenge - If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term. Moving up to Zoho CRM or other robust CRMs may eventually be needed. > > Bigin by Zoho CRM tends to be a good fit when: - You are a small team (2-10 people) or startup. - You need basic CRM functionality (lead/contact/deal management, reminders, simple automations). - You want something you can setup quickly, and with minimal overhead (not a heavy IT project). - Price sensitivity is important. - You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes. ----- ### "For CRM-beginners & small business very useful" — 3.0/5 > **Helmut** | *5 juin 2023* | Médecine douce | Taux de recommandation : 8.0/10 > > **Avantages**: The prerequisite for using a CRM in our company were low costs and the possibility of training even inexperienced employees in the shortest possible time.Under these conditions, it was important for us to have full integration of the CRM on mobile phones, so that employees can edit companies, contacts and related things on the mobile phone while on the go, without having to edit this data afterwards by an administrator. > > **Inconvénients**: When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link several fields of the sample files. However, if you ignore the relevant message, the import will take place without any problems. The integration of whatsApp is not offered - at least in the free trial version. > > We tested some other products, notably SugarCRM, Dolibarr and Odoo CRM, but never got beyond the experimental stage as they were all too complicated for our purposes. ----- ### "Bigin ZOHO" — 5.0/5 > **Vineet** | *7 août 2026* | Gestion de l'enseignement | Taux de recommandation : 6.0/10 > > **Avantages**: Easy to set up, simple to use, and the pipeline view makes it easy to track leads and follow-ups without feeling complicated. > > **Inconvénients**: The Meta Ads integration and WhatsApp automation could be more seamless, and the reporting options are a bit limited for growing teams. > > Overall, my experience has been very positive. It's easy to learn, keeps our sales process organized, and offers great value for managing leads without the complexity of larger CRM systems. ----- ### "Office Manager" — 5.0/5 > **Amanda** | *20 janvier 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard. Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry. > > **Inconvénients**: It took me a little time to figure out how to get other Zoho apps to link up and what data can be transferred/sync'd. It is disappointing that the data fields being sync'd cannot be modified. For example, products added to the Sales Pipeline cannot transfer to a quote or invoice. > > Great experience, very user friendly and intuitive. Lots of apps and interfaces available to sync data. ----- Page : 1/31\ Suivant: [Page suivante](https://www.getapp.fr/software/142099/bigin-by-zoho-crm?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées