Exago BI

Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them:
• A Web Based Report Designer
• Easy to Create Basic Reports with Little to No Training
• Advanced Functionality that would Satisfy our Advanced Users
• Licensing that working with an onsite and SaaS deployment model
• A Clean Modern Looking User Interface
• Ability to White Label
• Ability to Secure the Scope of the Accessible Tables and Data
• Ability to Integrate with our Security Model and Dynamic Table Relationships
• Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security

Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.

There is nothing we do not like about the system or the support team at Exago. The Customer Support and management team involvement is beyond the norm. As a start-up with limited resources, we underestimated our effort and were fortunate Exago were there to help. Take advantage of an open and transparent team, and make sure YOU have a clear understanding of your current challenges and discuss with them openly. They are not a heavy duty sales team so take advantage of that early on and you will have a system second to none in a very short period of time.

Our company has integrated Exago into our existing web application to provide reporting capabilities to our end users while allowing our development efforts to continue to focus on new features. This has allowed us to provide a mature and feature rich reporting environment while maintaining a consistent workflow and security model for our customers.

The Exago customer support has been great to work with, and they are continuing to release new features and product enhancements.

We are not yet using the "dashboard" features available through Exago, so these comments do not reflect that functionality.