CLIPitc
CLIPitc
En savoir plus sur CLIPitc
CLIPitc est un logiciel de gestion de l'entretien des espaces verts. Il permet aux entreprises du secteur des services de gérer, sur une plateforme centralisée, les coordonnées de leurs clients, les informations sur les propriétés et l'historique des services. Le module de routage permet aux utilisateurs de générer des itinéraires optimisés en fonction de l'emplacement des employés, des dates de disponibilité ou des priorités de travail.
La fonctionnalité de planification de CLIPitc permet aux entreprises d'envoyer des rappels automatiques, de fixer des dates d'échéance et de suivre le temps passé sur des travaux tels que la tonte, l'aménagement paysager, le déneigement et la pulvérisation de produits phytosanitaires. La solution propose un portail client distinct, sur lequel les utilisateurs finaux peuvent consulter l'historique des services, envoyer des commentaires et payer leurs factures. Les gestionnaires peuvent générer des rapports afin d'obtenir des informations sur les coûts liés au travail et la productivité des employés. Les employés en intervention peuvent également utiliser la fonction de signature électronique pour recueillir celle du client, confirmant ainsi l'achèvement du travail.
CLIPitc facilite l'intégration à QuickBooks, rationalisant ainsi les processus de gestion comptable. Les administrateurs peuvent configurer les autorisations utilisateurs et la plateforme dans les langues anglaise ou espagnole. Ce logiciel permet également aux entreprises de générer des factures et d'accepter des paiements via des transactions en ligne ou le traitement des cartes de crédit.
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Vous avez déjà CLIPitc ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome savings
Publié le 05/02/2019
Avantages
So easy to use, the process is quick and easy and saves me a significant amount of money.
Inconvénients
I honestly can't think of a single thing that I dislike about using the program!
Réponse de CLIP Software
Thanks for the review Jonathan!
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent customer service
Publié le 06/09/2018
Very positive. I have had to have contact with a technician and on several occasions each time I...
Very positive. I have had to have contact with a technician and on several occasions each time I was provided very prompt and excellent customer service. They understood the urgency of my needs and contacted me right away and walked me through the process to fix the problem. Then, each time Customer service agent followed up to make sure all was running correctly. He is an excellent representative for CLIP. I know we are just a small company/user but, he made me feel like we were important and matter to him. And, my contact with him each time was very very early in the morning hours. He understood the urgency and took care of the matter.
Avantages
Scheduling; keeping history of what the customer has had for services etc. Very quick and efficient method of scheduling customer's services.
Inconvénients
I need to learn more about routing etc. We are a lawn care business and sometimes our customers want certain services in the Spring and then again in the Fall. I cannot schedule two services within one season without deleting one from the customer's programs. I also wished that all notes etc. could be carried over to the following year. At this time the only recourse I know of to start a new season; is to delete all programs and re-enter in new. I have to do this each season and we have lots of customers; very time consuming. Maybe I don't know all the tricks of the trade.
Réponse de CLIP Software
Thank you very much for the review Carolyn!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Needs a lot of improvement
Publié le 12/02/2019
We are long time CLIP customers using the desktop version, CLIPxe. It seems no thought or concern...
We are long time CLIP customers using the desktop version, CLIPxe. It seems no thought or concern was given to all the existing features that make xe so successful. I was told by tech support, it's best to approach CLIPitc as a brand new software. I love xe but wanted the cloud version so I can work from home easier, and make it easier for multiple users. I was really frustrated after the 30 day trial. I will stay with xe for now and look for a different cloud software. Moving to itc would require a massive overhaul of all my data. If that's the case, I may as well just look for a new provider.
Avantages
Like the chat capability for questions.
Inconvénients
It seems this was thrown into production without much testing or improvement. Recording work is a breeze in CLIPxe and very tedious in itc. "once a week" and "bi-weekly" visits do not work the same as xe. There is no way to attach add-on tasks to the main job: there was a "related" field in xe that was very helpful but does not exist in itc. Difficult to add a crew member while recording work. Difficult to calculate charges based on time spent at job. AM/PM shortcuts are not available. Training videos insufficient.
Réponse de CLIP Software
Thanks for the review Marlene. I'm very sorry that we haven't lived up to your expectations so far. One of our people should be reaching out soon to discuss how we can help you take full advantage of the service.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
battle creek landscape service
Publié le 07/01/2022
They are a very friendly group of people with can do attitudes.
They are a very friendly group of people with can do attitudes.
Avantages
That it is quick books compatible, has CRM capabilities, and has everything we need to run our company correctly. In fact, I believe we underutilize this program.
Inconvénients
I still am not mapped to the routing for printing and organizing route sheets. I am a bit nervous of the upgrade from xe to itx - Desktop Windows compatible? how many jobs per day can we route? can several person(s) be in the same customer file as once? (all just questions for itc)
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
CLIP ITC
Publié le 29/01/2019
The support team is very pleasant to work with. Response time could improve some. If billing and...
The support team is very pleasant to work with. Response time could improve some. If billing and Reporting features could be improved, the ratings would go up.
Avantages
Clip ITC Mobile App - Saves a lot of manual entry
Routing feature - Allows us to group all jobs for one customer and gives of visibility to how we've scheduled routes and easily identify where we as a company need to make chages
Inconvénients
Billing feature - Has been a challenge. Sometimes sales tax is not added to an invoice/statement. Sometimes the date field for the service comes out blank when trying to do invoices and it won't show up on Invoice. I have to delete the line item and re-add to get it to show up on invoice. The statement on the billing "Overpayment" Has confused and upset some of our customers when we've asked for 50% upfront. We have lost several customers due to the CLIP ITC billing problems. We've lost some credibility due to billing issues.
Réponse de CLIP Software
Thanks for the review Tracy!
CLIPitc - FAQ
Voici quelques-unes des questions fréquentes sur CLIPitc.Q. Quels sont les types de licence disponibles pour CLIPitc ?
Types de licences disponibles pour CLIPitc :
- À partir de : 40,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise CLIPitc ?
Utilisateurs habituels du logiciel CLIPitc :
Auto-entrepreneur, 2–10, 11–50, 51–200
Q. Dans quelles langues CLIPitc est-il disponible ?
Langues dans lesquelles CLIPitc est disponible :
anglais
Q. CLIPitc prend-il en charge les appareils mobiles ?
Appareils pris en charge par CLIPitc :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications CLIPitc peut-il s'intégrer ?
Applications s'intégrant à CLIPitc :
Google Maps, QuickBooks Online, QuickBooks Online Advanced
Q. Quelles sont les ressources d'aide disponibles pour CLIPitc ?
Ressources d'aide disponibles pour CLIPitc :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
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