Gestion d'entreprise
4.4/5 (18 avis)Sage Business Cloud Enterprise Management, anciennement Sage X3, est une suite logicielle ERP qui comprend des fonctionnalités intégrées pour la gestion financière, les ventes, le service client, la distribution, l'inventaire et fabrication ainsi que la business intelligence.
Sage Business Cloud est basé sur le web, indépendant du navigateur et réactif sur les appareils mobiles. Parallèlement, il peut aussi être déployé sur site et en tant que service dans le cloud AWS géré par Sage ou dans un cloud fourni par un partenaire.
Le logiciel est configurable selon les besoins, les rôles utilisateur et les préférences de l'entreprise. Les processus visuels, les alertes et les flux de travail automatisés, la gestion des documents et les outils de communication sont des fonctionnalités disponibles dans le système. Celui-ci a été conçu pour prendre en charge les organisations internationales avec plusieurs entreprises, sites, langues, devises et législations. Les outils complémentaires personnalisables étendent les capacités du logiciel, qui est compatible avec des logiciels tiers, notamment ceux de CRM, de WMS et d'e-commerce.
Avantages
Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins.
Inconvénients
Sage ERP X3’s human resource module is relatively weak
It is not recommendable to smaller markets and industries
To know the pricing, a quote has to be requested from the vendor
There are no social media tools integrated into Sage ERP X3
There is no live chat support offered in the global website of the product
Avantages
I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation.
X3 has a very easy to understand and easily navigable user interface.
Inconvénients
I do not like the limited capabilities of the canned reports and queries provided with X3.
I also do not like the slow response time from the support staff.
The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.
I recommend renewing your support, though it is costly, but you never know when the system comes through an error and ends up taking you days to resolve.
Avantages
When we first signed with Sage X3, we had the premium support package. We were able to ask for help/support 24/7.
Inconvénients
We decided not to renew our support package and that was a mistake. Sage provides support to those that have the higher package support first. You can wait up to days for any assistance.
Avantages
The software is so configurable. It is not rigid and difficult to mold to fit the way your company does business. You can use much of its functionality to ACTUALLY automate processes and reduce man hours.
Inconvénients
Customer support is sorely lacking. It frequently takes weeks and sometimes months to hear back from Sage on an issue. You have to use a consultant to actually get the help you need.
Avantages
I like the flexibility, the queries are very easy to use, and easy to create new ones. All data is integrated.
Inconvénients
I can't stand Crystal Reports. They take very long to generate, don't export well, and and not user friendly.
Voici quelques-unes des questions fréquentes sur Sage Business Cloud.
Types de licences disponibles pour Sage Business Cloud :
version d'essai gratuite: Non disponible
Nous n'avons pas d'informations sur les fonctionnalités de Sage Business Cloud.
Utilisateurs habituels du logiciel Sage Business Cloud :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles Sage Business Cloud est disponible :
anglais
Nous n'avons pas d'informations sur les types de licences de Sage Business Cloud.
Appareils pris en charge par Sage Business Cloud :
Android, iPad
Applications s'intégrant à Sage Business Cloud :
HireHop, MultiRoute, Praxedo, SPS Commerce Fulfillment, Sage Business Cloud Enterprise Management, Salesboom CRM, Sync, UPS Ready, VersaPay ARC, Yunbit ERP
Ressources d'aide disponibles pour Sage Business Cloud :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
