En savoir plus sur GloriaFood

GloriaFood est une plateforme de commande et de livraison de repas en ligne qui aide les restaurateurs à rationaliser les opérations au point de vente et à gérer les commandes, les réservations de table, les activités promotionnelles, etc. Grâce à son panneau d'administration, les utilisateurs peuvent sélectionner plusieurs points de livraison, définir des montants minimums de commande et fixer des frais de livraison pour chaque zone.

GloriaFood est fourni avec un module de création de menus, qui permet aux entreprises de créer et de personnaliser des menus numériques en ajoutant des catégories d'aliments, des images et des informations de tarification. Les responsables peuvent recevoir des notifications automatisées indiquant la réception de nouvelles commandes et accepter ou rejeter des demandes de commande en fonction de la disponibilité des aliments. De plus, les utilisateurs peuvent améliorer la visibilité de la marque sur plusieurs canaux en intégrant des widgets dans des sites web et des pages Facebook officielles.

GloriaFood facilite l'intégration avec diverses applications tierces telles que QuestTag, Orderlord, Tookan, GetSwift, ItsaCheckmate, Ordermark, etc. La solution permet aux entreprises de concevoir des sites web personnalisés et de permettre la réservation de tables en ligne au moyen de formulaires web. Elle permet également aux utilisateurs d'améliorer les opérations de marketing en surveillant le comportement des clients cibles et en proposant des coupons promotionnels ou des remises à leur intention.

Options de tarification dès :

9,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Argentine, Autriche, Australie, Belgique, Brésil et 27 autres, Bahamas, Canada, Suisse, Chili, Colombie, Allemagne, Espagne, France, Royaume-Uni, Irlande, Italie, Japon, Corée du Sud, Monaco, Mexique, Pays-Bas, Norvège, Nouvelle-Zélande, Philippines, Roumanie, Suède, Singapour, Thaïlande, Taïwan, États-Unis, Îles Vierges des États-Unis, Viêt Nam

Langues

allemand, anglais, espagnol, italien, norvégien et 3 autres, néerlandais, portugais, suédois

Options de tarification dès :

9,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Images

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Fonctionnalités

Nombre total de fonctionnalités pour GloriaFood : 33

  • API
  • Accès mobile
  • Alertes/Notifications
  • Automatisation des commandes
  • Bons de commande
  • CRM
  • Carte de fidélité
  • Commande en ligne
  • Comptes clients
  • Emplacements multiples
  • Facturation
  • Fonctions pour restaurants
  • Gestion de l'e-commerce
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des cuisines et des menus
  • Gestion des livraisons
  • Gestion des promotions
  • Gestion des remises
  • Gestion des réservations
  • Intégrations de tiers
  • Point de vente (PDV)
  • Promotion sociale
  • Rapports de ventes
  • Rapports et analyses
  • Réservation en ligne
  • Suivi des livraisons
  • Support client
  • Système de calendrier et de rappel
  • Traitement des commandes
  • Traitement des paiements

Alternatives

GoFrugal

4,4
Alternative n° 1 à GloriaFood
GOFRUGAL propose aux secteurs du commerce de détail, de la restauration, de la distribution et aux grandes entreprises...

H&L POS

5
Alternative n° 2 à GloriaFood
A complete suite of integrated hospitality POS systems.

PDQ POS

4,3
Alternative n° 3 à GloriaFood
PDQ POS, a top rated point of sale system, is designed specifically for pizzerias, quick serve, fast casual, and...

Rezku POS

4,5
Alternative n° 4 à GloriaFood
Rezku POS est un système de point de vente sur iPad pour bars et restaurants, doté de fonctionnalités de commande à...

Avis

Note globale

4,7 /5
(45)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,8/5
Support client
4,8/5

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Afficher 5 avis sur 45
Utilisateur vérifié
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Agnostic Online System

Publié le 10/02/2021

When covid hit, we experienced a slow down and have already been using Gloriafoods for almost a...

When covid hit, we experienced a slow down and have already been using Gloriafoods for almost a year at that point. We began helping local restaurants to prevent them from going out of business. We processed close to 50,000 orders last year between all of our local customers. Having this also helped with our income as we rely on merchant service processing.

Avantages

We are very happy with GloriaFood, it has been a great addition to our lineup of products. We are happy to have a system that is agnostic and can be used by pretty much and food establishment. The options for a sales optimized website is also very nice.

Inconvénients

In today's age, everything is done by a mobile device. Not being able to pause orders or make changes from a mobile device has been tough. It has increased the amount of support that we provide to customers as they do not always have access to a desktop computer. A mobile app or website with admin functionality would go a long way! Also need the ability to import by CSV or excel format. Managing order ahead is also troublesome, it would be good to have item countdowns. (ie. only 50 available online)

Kevin M.
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Lifesaver during the first and second Covid-19 Social Distancing in Vietnam

Publié le 11/03/2021

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first...

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.

Avantages

The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze.

What is good about this software was the ability to add photos to each food item if needed. Our customers needed it.

The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more.

Inconvénients

Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app.

One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful.

Alternatives envisagées 

WordPress

Pourquoi passer à GloriaFood

The software boutique took forever to get a basic menu to delivery system ready. In the end, I chose GloriaFood because it was the easiest, and fastest, to set up.
Shayne T.
Note globale
  • Secteur d'activité: Restaurants
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

It's a good app but just one vital problem is plagueing it

Publié le 06/08/2021

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced...

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app.

Avantages

The base features are free allowing you to test the application before committing to a subscription. The set up was easy and the website builder creates a nice looking website. The ordering process works fine. It's also available in multiple languages which is nice.

Inconvénients

As per the title, there is one outrageous issue with the software and it's fully intended by the developer. The notification/alert is an very obnoxious sound and it is on FULL volume. Even if you lower your devices volume or mute it, it doesn't matter. The app will force your device back to full volume and blast the hideous alert repeatedly until you accept/deny the order.

This is a fully intended "feature" by the developers. If you look at the reviews on the application store, there are loads of reviews requesting this to be turned off or add a setting to control the volume. However the developers say it's intended so restaurants do not miss the order. But that's an extremely ignorant take on the issue. First of all, every restaurant has a different level of ambience. Some are crowded and bustling which could use the higher volume while some have a quiet and relaxing ambience which would be destroyed by the shrilling alert. Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on. I understand they don't want restaurants to miss an order, but it should be up to the restaurant how they choose to do so not the developer.

Again, I can't stress how loud the hideous alert is. It makes customers at the front desk JUMP, every head in the restaurant turns to see what this god awful sound is coming from, and my employees are begging me delete this app.

Alicia S.
Note globale
  • Secteur d'activité: Restaurants
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Life Saver

Publié le 21/02/2021

Great customer service, easy set up and maintenance, great functionality!

Great customer service, easy set up and maintenance, great functionality!

Avantages

In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model!

Inconvénients

I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily).

Alternatives envisagées 

Upserve et Toast POS

Pourquoi passer à GloriaFood

Gloria Food had what I needed and not a bunch of stuff I did not. Menu set up was easy and is easy to modify daily. Can't beat their pricing too!
Miriam W.
Note globale
  • Secteur d'activité: Restaurants
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent & Affordable Online Ordering with Great Customer Service

Publié le 13/04/2021

The superior online ordering platform that they offer has given me an edge over my competition and...

The superior online ordering platform that they offer has given me an edge over my competition and has helped my delivery business to grow. It solves the issue of phone order-taking errors, it increases customers purchase totals and reduces labor costs. It also reduces the staff required for order taking which is very critical, especially during this past year with the covid-19 pandemic because we were running on very short staff (and many restaurants are struggling with this same issue).

Avantages

When seeking an online ordering platform I scrutinized many options available. Gloria Food is top notch for so many reasons. First of all, you do not have to be nervous about any big comittment in the beginning before you have evaluated the software (even though once you join you will love it!) You can even begin for free. All of the services they offer are very affordable and less expensive than others options that are inferior to them.
Setting up your menu is so easy and creats a very user friendly experience for customers. You only have to pay for what you need or want so you can build on to the services as you desire. They make setting up a website with the domain name of your choice seamless and they help you with everything. You can use the credit card processor you choose if you set up online payments and they DO NOT charge ANY PER ORDER FEES! This is amazing! You get to keep your hard earned profits.
I especially love that when customers place orders you can give them customized fulfillment times for pickup or delivery or say YES to the time they have chosen. Almost NO online ordering platforms offer this and it has made all the difference for our business! *DO NOT UNDERESTIMATE THIS FEATURE!*
They have so many great features including many options for offering promotions and marketing. Anytime you have a question you can just message them on the chat and they will help you in any possible way. They are promt, kind, helpful, sincere, and so smart!

Inconvénients

I been using the software and services for three years and I cannot think of any issues I have had. The only times I have had issues it has been related to my own outdated hardware.
The only thing I am hoping they will add to their offerings is an app for restaurant employees to input orders (for phone or in person orders) that would print just like the orders placed through the website so all the restaurant orders would be integrated into one system.

Afficher 5 avis sur 45 Lire tous les avis

GloriaFood - FAQ

Voici quelques-unes des questions fréquentes sur GloriaFood.

Types de licences disponibles pour GloriaFood :

Utilisateurs habituels du logiciel GloriaFood :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles GloriaFood est disponible :

allemand, anglais, espagnol, italien, norvégien, néerlandais, portugais, suédois

Appareils pris en charge par GloriaFood :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à GloriaFood :

Checkmate, DinePlan, GetSwift, MobiPOS, Orderlord, Ordermark, SambaPOS, Shipday, TRACK Vacation Rental PMS, Tookan

Ressources d'aide disponibles pour GloriaFood :

FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour GloriaFood.