--- description: Home Care Pulse | Experience Management : qu'en pensent les utilisateurs ? Lisez les avis sur Home Care Pulse | Experience Management, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Home Care Pulse | Experience Management - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de satisfaction client](/directory/1029/customer-satisfaction/software) > [Home Care Pulse | Experience Management](/software/131787/home-care-pulse) # Home Care Pulse | Experience Management Canonical: https://www.getapp.fr/software/131787/home-care-pulse Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/131787/home-care-pulse?page=2) > Home Care Pulse est une plateforme de satisfaction client qui permet aux propriétaires d'agences, aux spécialistes du marketing, aux prestataires de soins de santé et aux dirigeants d'entreprise de surveiller l'expérience des clients et des prestataires de soins à l'aide d'enquêtes d'opinion. Les fonctionnalités clés comprennent l'analyse comparative, le reporting, SSO et la gestion des contacts. > > Conclusion : 96 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 96 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Home Care Pulse - **Pays**: Rexburg, É.-U. - **Entreprise fondée en**: 2008 ## Contexte commercial - **Prix à partir de**: 129,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Gestion de l'expérience client - Gestion des commentaires - Gestion des enquêtes et sondages - Mesure des performances - Rapports et analyses - Structure des enquêtes de Net Promoter Score (NPS) - Suivi des plaintes - Tableau de bord d'activités - Third-Party Integrations - Widgets ## Intégrations (11 au total) - AlayaCare - AppointMate - AxisCare - HHAeXchange - KanTime - MatrixCare Home Health & Hospice - MatrixCare Private Duty - Rosemark - SwyftOps - Viewpoint Spectrum - eRSP ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) ## Logiciels similaires 1. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 2. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1202 reviews) 3. [Jotform](https://www.getapp.fr/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) 4. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1754 reviews) 5. [ReputationStacker](https://www.getapp.fr/software/2071031/reputationstacker) — 4.9/5 (43 reviews) ## Avis ### "Better understandings of the business" — 5.0/5 > **Carol** | *11 décembre 2019* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Mostly, I like the navigation and ability to set the options that matter more to your business. Also, the representatives get back to you in a timely manner when there is an issue. > > **Inconvénients**: Least, I would like for the surveys to be in real time. You can view how many are completed but it takes a day or two to see the survey on the dashboard. > > The benefits that we are receiving is the survey gives an extra chance to say Thank you or what can we do better to make the experience better. ----- ### "VANTAGE HCHB" — 5.0/5 > **Kayla** | *11 décembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: HCHP helps us help our people. It really consolidates all the information we need in one place and the best part is they do all the work for us. As users all we need to do is keep the profiles updated so they can continue to do what is needed. I would say the software is definitely user friendly. If you feel lost or need assistance they are quick to respond and assist as needed. Without them we would not be able to get the feedback we do in such a fast pace. Thank you for your service. > > **Inconvénients**: Currently the only con I have is not being able to edit information in the actual software. ----- ### "Feedback on home care pulse" — 4.0/5 > **Stephan** | *26 mai 2020* | Hôpitaux et soins de santé | Taux de recommandation : 5.0/10 > > **Avantages**: Reporting is expansive and have many metrics I like to see. It’s easy to navigate through and I don’t need to print it. > > **Inconvénients**: Constantly asking for updated information in CC, don’t always capture good feedback from my caregivers , would like more commentary instead of just scores from clients and caregivers. I often get calls from either clients or caregivers who you reach for a survey and because they went sure you were legit, the didn’t give feedback and called us to report it. > > Overall good, but I suspect if there were investments to be made to improve the service it would be greatly appreciated to be in the easy of acceptance and confirmation of your legitimacy to caregiver and clarinets as my first concern, thereafter more intimate feedback on suggestions from participants ----- ### "Human Resources" — 5.0/5 > **Angela** | *6 septembre 2022* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: I like the data I receive from the information gathered > > **Inconvénients**: none, I like all the features that the software offers > > I get notifications for important features ----- ### "No Nonsense" — 4.0/5 > **Joseph** | *22 janvier 2020* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Home Care Pulse allows you to see what people truly think of your service and management. It is vital to know how people feel instead of trying to predict, assume, guess, or fortune tell those feelings. Finding out not only what you are doing wrong and need to adjust, but also what you are doing right, and the ability to reinforce that quality practice. > > **Inconvénients**: Nothing comes to mind. It is very easy to navigate. ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/131787/home-care-pulse?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/131787/home-care-pulse) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées