WebinarNinja

Des webinaires performants pour la formation et le coaching.

4,4 /5 (174 avis) Donnez votre avis !

WebinarNinja - Présentation

Description du logiciel WebinarNinja

WebinarNinja est une solution cloud qui aide les organisations à concevoir, exécuter et gérer divers types de webinaires : en direct, automatisés, à la demande, hybrides, en série ou sommets. L'application permet aux professionnels de modifier, supprimer et stocker des images, des modèles, des replays, des vidéos et d'autres contenus multimédias dans un référentiel centralisé à des fins de référence ultérieure.

WebinarNinja aide les gestionnaires à créer des pages d'inscription et de remerciement personnalisées à l'aide de logos, d'images, de couleurs, de thèmes et de polices de caractères propres à la marque. Les fonctionnalités comprennent des présentateurs multiples, l'enregistrement et l'archivage automatisés, la conformité aux normes RGPD, le partage d'écran, le clonage de webinaires, les votes, les modèles personnalisables, l'exportation de données, etc. Les spécialistes du marketing peuvent configurer des notifications automatiques pour envoyer aux inscrits des e-mails de confirmation ou de rappel relatifs aux événements et mener des campagnes de marketing ponctuelles ou de drip marketing pour promouvoir les webinaires.

Via des analytiques et des rapports, WebinarNinja permet aux administrateurs d'avoir un aperçu des performances des webinaires : les taux de conversion et de rétention, la participation et les sessions de questions-réponses. De plus, il prend en charge l'intégration à diverses applications tierces telles que Mailchimp, Infusionsoft, ConvertKit, ActiveCampaign, HubSpot, Constant Contact, etc.

WebinarNinja - Présentation

Prix

À partir de
49,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

WebinarNinja - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Médias

WebinarNinja broadcast & chat
WebinarNinja creating webinars
WebinarNinja HD streaming
WebinarNinja my webinars
Vidéo de WebinarNinja Capture d'écran pour WebinarNinja : WebinarNinja broadcast & chat Capture d'écran pour WebinarNinja : WebinarNinja creating webinars Capture d'écran pour WebinarNinja : WebinarNinja HD streaming Capture d'écran pour WebinarNinja : WebinarNinja my webinars

WebinarNinja - Avis

WebinarNinja - Avis

Note globale
4,4
/
5
Excellent
102

Très bien
50

Moyen
12

Médiocre
3

Mauvais
7

Rapport qualité-prix
4,5
Fonctionnalités
4,1
Simplicité d'utilisation
4,4
Support client
4,6
87% des utilisateurs recommandent cette application
Rick R.

Best Value For Our Webinar Needs

Overall I'm extremely pleased with WebinarNinja. They offer all of the services and features my business needs at an affordable price.


Traduire avec Google Translate
Leigh S.

There are so many things I like about WN, but ultimately, I don't think I can use it.

Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it.

But for now, I'm going to try other options.


Traduire avec Google Translate
David G.

Almost perfect

Overall I am very happy with webinarninja because the support is very good but I still feel like the user experience has not been thoroughly vetted by the designers. They need to get someone who doesn't know what they are doing to tell them all the things that need to be changed.


Traduire avec Google Translate
Utilisateur vérifié

Dissappointed long-time user

I've been using WebinarNinja for over two years, helping clients to set up the platform and manage their webinars. Their platform is really easy to use and the price is super low compared to competitors.

If you would've asked me to review it two weeks ago, I would've given it 5 stars. However, I had a REALLY BAD experience with them that almost made me lose a client.

We set up a webinar for this client and on the day of the event, with 400 PEOPLE connected, the platform went down and had a ton of glitches. The sound was awful, we couldn't enter the studio. Everything that could've gone wrong, went wrong.

We desperately tried to speak to customer service but they take hours to respond, supposedly because of COVID-19-related delays. We wrote to them via Instagram DM and they responded that they were doing an upgrade to their system and something went wrong. (I received this answer ONE HOUR AFTER the start time of my event). Anyway, we managed to get the webinar going but it wasn't a pleasurable experience for anyone involved. The replay video was useless (a lot of audio issues). I had to pay a video editor to salvage the best bits.

They never sent an email saying that they were doing maintenance to their system. They never really fixed the problem. We tried doing a test webinar with them and our client, to see if we could continue using the service in the future, but it still had a lot of audio and connection issues.

We're now using Zoom.


Traduire avec Google Translate
Elisabeth W.

What a way to introduce my life's work.

It's been really enjoyable and such an ease compared to other tech experiences.


Traduire avec Google Translate
Rick R.
Secteur d'activité: Services d'information
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Best Value For Our Webinar Needs

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 30/03/2020
Provenance de l'avis : Capterra

Overall I'm extremely pleased with WebinarNinja. They offer all of the services and features my business needs at an affordable price.

Avantages

My business has used WebinarNinja for a little over two years now. I've tried just about all options for doing webinars and WebinarNinja is the only one that supports all or our needs. One of the biggest things we needed was the ability to play video over a webinar and WebinarNinja handles that like a champ.

Inconvénients

Sometimes navigation inside the backend is a little confusing but they have an extensive knowledge base that has lots of step by step on how to do most all things.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Leigh S.
Secteur d'activité: E-learning
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

There are so many things I like about WN, but ultimately, I don't think I can use it.

Logiciel utilisé tous les mois pendant plus d'un an
Publié le 26/09/2019
Provenance de l'avis : Capterra

Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it.

But for now, I'm going to try other options.

Avantages

The support is excellent. Really responsive and they go out of their way to answer questions, help with updates and anything you need. Even when I've asked about features they don't yet have, they listen and take it seriously for potentially adding to the functionality.

I also love that all pre and post webinar e-mails are set and ready to go. No extra work on my part. And the integrations work well and seamlessly.

Inconvénients

It's a bit clunky to use and the audio and video pop in and out. It seems to be a glitch that appears differently for different users and admin.

The signup page templates aren't as robust as I need them to be. I want to add a checkbox for my GDPR sign up, but right now I can't. There is GDPR option requiring users to check a few boxes. I think this probably turns users away. Which is fine if they're in the EU. But most of my clients are in the US and don't need that level of approval.

I contacted WN about adding GDPR optional by webinar and they said they'd discuss it with the development team. I appreciated their response, but all these issues mean I won't be able to use WN for all my webinars and so I'm lookinig for another option..

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

David G.
Secteur d'activité: Divertissement
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Almost perfect

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 03/12/2020
Provenance de l'avis : Capterra

Overall I am very happy with webinarninja because the support is very good but I still feel like the user experience has not been thoroughly vetted by the designers. They need to get someone who doesn't know what they are doing to tell them all the things that need to be changed.

Avantages

What I like most is a very simple dashboard where it's pretty obvious what to do to set up a webinar. I also like that you can capture the email addresses of registrants within the software and you don't have to use a third-party autoresponder email provider. And then we have a nice Nifty you can customize your landing page which is nice as well and you can easily upload videos, pictures or link to YouTube videos as well.

Inconvénients

My least favourite thing is that you cannot test a webinar before you implement and therefore if your plan is to send paid traffic to your webinar you can't actually verify it is working before you start paying for the traffic. This is a major drawback. Also there is an additional charge from my original lifetime plan to include Facebook pixel tracking which seems like a basic feature and since they do offer it it should be included in Legacy members programs.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Utilisateur vérifié
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Dissappointed long-time user

Logiciel utilisé Autre pendant plus de deux ans
Publié le 09/04/2020
Provenance de l'avis : Capterra

I've been using WebinarNinja for over two years, helping clients to set up the platform and manage their webinars. Their platform is really easy to use and the price is super low compared to competitors.

If you would've asked me to review it two weeks ago, I would've given it 5 stars. However, I had a REALLY BAD experience with them that almost made me lose a client.

We set up a webinar for this client and on the day of the event, with 400 PEOPLE connected, the platform went down and had a ton of glitches. The sound was awful, we couldn't enter the studio. Everything that could've gone wrong, went wrong.

We desperately tried to speak to customer service but they take hours to respond, supposedly because of COVID-19-related delays. We wrote to them via Instagram DM and they responded that they were doing an upgrade to their system and something went wrong. (I received this answer ONE HOUR AFTER the start time of my event). Anyway, we managed to get the webinar going but it wasn't a pleasurable experience for anyone involved. The replay video was useless (a lot of audio issues). I had to pay a video editor to salvage the best bits.

They never sent an email saying that they were doing maintenance to their system. They never really fixed the problem. We tried doing a test webinar with them and our client, to see if we could continue using the service in the future, but it still had a lot of audio and connection issues.

We're now using Zoom.

Avantages

It's super cheap compared to other competitors. With a standard plan you can do almost as much as with a Zoom plan, at a quarter of the cost.
It's easy to use.
It has the option to embed the registration form on your landing pages and redirect the subscribers to your own thank you page, so you can basically customize everything and install Facebook tracking pixels like you would've normally do.

Inconvénients

The audio is not the best.
The presentation upload process is super glitchy, if your presentation is a little heavy, it will take DAYS to upload it to WebinarNinja. Sometimes it stops working but it never gives you an error, so you think it's uploading but it really isn't.
The customer service is non-existent. I filled out a form two weeks ago and I'm still waiting for a reply (I'm a paying customer, not a trial user).

Traduire en français

Réponse de WebinarNinja

Hello!

Nicole here. I want to firstly say how very sorry I am about this recent experience. Knowing that we've had your trust for 2 years, you mentioned you would have given us 5 stars only two weeks ago, is a message we've taken very much to heart.

To be completely honest, we did a major upgrade that did not require notifying members as it was supposed to be seamless. There were some glitches affecting a few accounts. All is now working as expected and we're seeing an overall enhanced and optimized experience with many parts of the app. I'm really proud of our engineers who worked super fast to resolve the issues. They have taken measures to make sure this never happens again.

Our response time is longer due to COVID but we doubled our staff and they're in training as we speak.
This is not to excuse the negative impact to you and your client but I wanted to get a chance to explain.

Thank you again for the feedback to help us improve.

Nicole Baldinu
Co-Founder & COO

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Elisabeth W.
Secteur d'activité: Formation professionnelle et coaching
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

What a way to introduce my life's work.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 04/10/2020
Provenance de l'avis : Capterra

It's been really enjoyable and such an ease compared to other tech experiences.

Avantages

It is so simple to set up with excellent and easy to find solutions to any queries. There is also ongoing support. I like how we can design the registration pages, embed the registration sign up. There is every follow up for the participants of webinars so saves time from our end too.

Inconvénients

Only improvement I would suggest is to give more access for a co-host to edit some of the registration page details.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,7/10
Basé sur 174 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

WebinarNinja - Prix

WebinarNinja - Prix

À partir de
49,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,5/5
Basé sur 174 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

WebinarNinja - Fonctionnalités

WebinarNinja - Fonctionnalités

API
Chat
Conférences
Conférences vidéo
Enregistrement des appels
Gestion de la communication
Gestion des contacts
Identification de l'appelant
Intégration de tiers
Messagerie instantanée
Messagerie vocale
Notifications automatiques
Outils de collaboration
Rapports en temps réel
Rapports et statistiques
Routage des appels
Stratégie de marque personnalisable
Suivi des appels
Tableau de bord d'activités
Transfert d’appel
Fonctionnalités
4,1/5
Basé sur 174 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

WebinarNinja - FAQ

WebinarNinja - FAQ

Voici quelques-unes des questions fréquentes sur WebinarNinja.

Q. Quels sont les types de licence disponibles pour WebinarNinja ?

Types de licences disponibles pour WebinarNinja :

À partir de: 49,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel WebinarNinja ?

Nous n'avons pas d'informations sur les fonctionnalités de WebinarNinja.

Q. Qui utilise WebinarNinja ?

Utilisateurs habituels du logiciel WebinarNinja :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues WebinarNinja est-il disponible ?

Langues dans lesquelles WebinarNinja est disponible :

anglais

Q. Quels sont les types de licence disponibles pour WebinarNinja ?

Types de licences disponibles pour WebinarNinja:

Abonnement

Q. WebinarNinja prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par WebinarNinja.

Q. Avec quelles applications WebinarNinja peut-il s'intégrer ?

Applications s'intégrant à WebinarNinja :

AWeber, ActiveCampaign, Constant Contact, ConvertKit, Drip, GetResponse, Keap, Mailchimp, Zapier

Q. Quelles sont les ressources d'aide disponibles pour WebinarNinja ?

Ressources d'aide disponibles pour WebinarNinja :

Support téléphonique, Support en ligne, FAQ, Base de connaissances, Tutoriels vidéo