Remo

When first finding Remo in August of last year, I knew it was something special but I wasn’t quite sure why. The 2d floorplan seemed to simulate a “space” similar to an actual networking environment, but, as I discovered, the real value and “secret sauce” is the freedom to move about from table to table. Each “table” is essentially a video breakout.

The unique format of events and flexibility of the platform has allowed my company to grow significantly. As others are scrambling to provide webinars, my team has been able to provide meaningful, connective experiences that feel like actual in-person networking.

The registration page had a bit of friction. Similar tools have an option to log on as a guest, but the profile “business card” does add significant value and the team at Remo is very responsive to customer feedback.

The ability to have numerous different conversations throughout a room is a huge step up from sitting in a video conference with 49 other participants, 48 of which are muted while 2 people talk, and waiting for your turn to talk. Being able to bounce around and talk to various groups of people is just phenomenal.

I think the chat bar could use a little bit of work to make it more functional for the average user. Being able to see the faces or "chat heads" of your other chats, while in a chat with someone else would be extremely useful. So, say I'm talking to [SENSITIVE CONTENT HIDDEN] in a private chat. On the left edge of that chat window you would see a bar that runs the length of the chat window that has a condensed version of the chat overview window (the one that shows General Chat, Table Chat, and Private Chats). Instead of having the full name [SENSITIVE CONTENT HIDDEN], it would just show his tile icon. If any of that makes sense. 🤷‍♂️

Excellent graphic interface, concept of tables makes participants feel more connected, good for networking events. Good communication from company about updates and new features, basic user guides are shared for distribution. Company seems honest, will prorate the cost of a subscription if you cancel early. Like that the license is only attributed to the administrator - otherwise, many people can use the service without a designated license, as long as it doesn't exceed the limit set by your plan.

Common unresolvable tech problems for some users - could only hear one other person, or couldn't be heard, for example. Limits group to 6 - sometimes wanted bigger option. Never figured out advance set-up for events or the concept of event managers - a colleague who reached out to tech support did not receive a clear answer. Security is not as high as it should be to meet our organizational needs.