germain APM
Une solution APM (Application Performance Management) pour identifier la cause première des bugs et des problèmes
4,8/5 (5 avis)germain APM - Présentation
Description du logiciel germain APM
germain APM est une solution cloud et sur site conçue pour aider les entreprises des secteurs de la finance, de la santé, des médias, du commerce de détail, des télécommunications, etc., à réaliser des analyses de causes premières pour surveiller les performances des applications et des serveurs. Les professionnels peuvent obtenir un aperçu de l’expérience utilisateur en surveillant les comportements des visiteurs et les enregistrements de session conformément aux réglementations RGPD.
germain APM est fourni avec un tableau de bord administratif qui permet aux entreprises d’examiner les processus métiers, la disponibilité des applications et d’autres métriques opérationnelles via des graphiques. Les responsables peuvent effectuer une analyse des causes premières des technologies disponibles afin de mieux comprendre les performances du navigateur, les codes d’application, le trafic du réseau SQL, etc. Les utilisateurs peuvent en outre résoudre les problèmes en recevant des alertes en temps réel concernant les mises à jour des données ou le traitement des transactions par SMS et par e-mail.
germain APM est doté d’une API qui permet aux organisations de modifier le système et de l’intégrer à divers systèmes tiers. L’outil permet aux entreprises de surveiller automatiquement les bases de données, les serveurs, les applications, les fichiers, les journaux et les KPI.
germain APM - Présentation
Prix
Types de licence
germain APM - Fonctionnalités
Captures d'écran
germain APM - Avis
germain APM - Avis
One of the best APM solutions in the market
We started off using Germain to monitor Oracle CRM application only, but for the past two years we were able to extend the usage to other applications as well such as Oracle Fusion Middleware. Germain has so many rich features that it can monitor any application irrespective of underlying technology, if it can access/connect to the application then it can monitor!
Germain support is one of the best, have great experience working with them! The best part is, support team never hesitated to jump in and help us debug performance issues with the CRM application, suggested different ways to slice/dice the data using Germain to get to the root cause.
Custom Portlets
Very responsive help when an issue is experienced.
Full stack insight and alerting for many applications, including Siebel CRM
We have found that working with the Germain APM team has been very productive. The team responds to issues raised quickly, and they provide feature updates and fixes monthly. The product has evolved with our needs and requests.
Extremely flexible APM software with amazing customer support
We started in search of an APM tool that would give us great performance information for Siebel applications. After evaluating the standard offerings (RUIE, DCRUM, dynaTrace, and HP BPM) we discovered that Germain APM software was the only software that was able to capture the high-level performance and allow us to drilldown to the code base. That capability was what tipped the scales in Germain's favor.
After we purchased the software and started configuring the application, I realized that Germain not only delivered a superb product, but their service was amazing. As we worked through the installation of the Germain APM software, we found a couple of items that were calculated wrong based on our configuration. The support staff at Germain would work with us to understand the problem and fix either the code or write a custom monitoring metric to accomplish what we needed. It has been very refreshing to work with a company that takes customer service to heart.
I am Germain Software user since 2014.
My company starts using Germain APM since 2014 and replacing the Oracle RUEI/AMP monitoring. Germain provides better tool experience and navigation performance. The recent software upgraded which enable Germain for HTML Applications (e.g. Salesforce.com, Siebel OpenUI) performance monitoring and did a great job now on tracking pages and methods performance. I also love Germain now can build different monitoring for other applications(java, .net, etc) by using different data source. I am highly recommended.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
One of the best APM solutions in the market
Avantages
User experience monitoring and root cause analysis are few of the features that are unique to Germain compared to other APM solutions in the market. The application gives you information about every user click/action taken on the browser and correlates that information with corresponding data gathered from the back end (application servers, network, database), which helps the support teams tremendously to debug/diagnose problems faster.
Inconvénients
When we started to use the tool few years ago, customization of the application used to be a challenge and Germain support had to be engaged, but there have been several enhancements to the product and now we are able to make most of the configurations by ourselves.
The UI looks very crowded, I would like to see a redesign of the application UI such that navigation and
Réponse de germainAPM
whoever you are, thank you so much! also note that our new UI is available addressing the concern you have with our old UI, reach out to our team for an upgrade (free as usual) :)
Une solution APM (Application Performance Management) pour identifier la cause première des bugs et des problèmes
Custom Portlets
Very responsive help when an issue is experienced.
Avantages
The ability to create custom portlets. Being able to have a color coded chart by hour and SLA is a wonderful way to depict issues.
Inconvénients
I found it a little complicated to create a new dashboard for everyone to see. It's possible that I just didn't do it frequently enough to remember all of the steps.
Réponse de germainAPM
Thank you so much for your review. Please note that a Dashboard can be created in 2 ways: 1)go the Search page, and do a search like you would on google (that is the easy way) 2)add a new dashboard and add portlet individually (that can be harder depending on what you are trying to do) either way, just reach out to us and we will help you https://calendly.com/germainapm
thanks again for your review
Une solution APM (Application Performance Management) pour identifier la cause première des bugs et des problèmes
Full stack insight and alerting for many applications, including Siebel CRM
We have found that working with the Germain APM team has been very productive. The team responds to issues raised quickly, and they provide feature updates and fixes monthly. The product has evolved with our needs and requests.
Avantages
Gemain's best capability is its correlation from the users' desktops through the application, database, and infrastructure. For end users in a web app, JavaScript insights are especially detailed, and its alerting integration via email and web hooks are flexible enough to work within our enterprise.
One particularly nice feature is being able to search first by field type (e.g., "Host Name") or even by a specific value. Typing in a specific value (user login, server name, SQL ID) runs a query across all searchable fields. This capability is especially helpful when the user does not know the exact field name but has a value ready. All matching fields with that value appear in a dropdown for selection.
Inconvénients
The user interface is somewhat outdated relative to competing products; Germain APM is nearing release of a refactored UI.
Réponse de germainAPM
Thank you so much Jason. Our new UI is ready and we can't wait for your organization to use it! :) and thank you for your amazing support :)
Une solution APM (Application Performance Management) pour identifier la cause première des bugs et des problèmes
Extremely flexible APM software with amazing customer support
We started in search of an APM tool that would give us great performance information for Siebel applications. After evaluating the standard offerings (RUIE, DCRUM, dynaTrace, and HP BPM) we discovered that Germain APM software was the only software that was able to capture the high-level performance and allow us to drilldown to the code base. That capability was what tipped the scales in Germain's favor.
After we purchased the software and started configuring the application, I realized that Germain not only delivered a superb product, but their service was amazing. As we worked through the installation of the Germain APM software, we found a couple of items that were calculated wrong based on our configuration. The support staff at Germain would work with us to understand the problem and fix either the code or write a custom monitoring metric to accomplish what we needed. It has been very refreshing to work with a company that takes customer service to heart.
Réponse de germainAPM
Hi Ben, just got to realize you posted this review, which we cannot thank you enough for! :)
Une solution APM (Application Performance Management) pour identifier la cause première des bugs et des problèmes
I am Germain Software user since 2014.
My company starts using Germain APM since 2014 and replacing the Oracle RUEI/AMP monitoring. Germain provides better tool experience and navigation performance. The recent software upgraded which enable Germain for HTML Applications (e.g. Salesforce.com, Siebel OpenUI) performance monitoring and did a great job now on tracking pages and methods performance. I also love Germain now can build different monitoring for other applications(java, .net, etc) by using different data source. I am highly recommended.
Réponse de Germain Software
thanks Jerry!
Une solution APM (Application Performance Management) pour identifier la cause première des bugs et des problèmes
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
germain APM - Prix
germain APM - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
germain APM - Fonctionnalités
germain APM - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
germain APM - FAQ
germain APM - FAQ
Voici quelques-unes des questions fréquentes sur germain APM.
Q. Quels sont les types de licence disponibles pour germain APM ?
Types de licences disponibles pour germain APM :
À partir de: 29,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel germain APM ?
Nous n'avons pas d'informations sur les fonctionnalités de germain APM.
Q. Qui utilise germain APM ?
Utilisateurs habituels du logiciel germain APM :
Grandes entreprises, Entreprises de taille moyenne, PME
Q. Dans quelles langues germain APM est-il disponible ?
Langues dans lesquelles germain APM est disponible :
anglais
Q. Quels sont les types de licence disponibles pour germain APM ?
Types de licences disponibles pour germain APM:
Abonnement
Q. germain APM prend-il en charge les appareils mobiles ?
Appareils pris en charge par germain APM :
Android
Q. Avec quelles applications germain APM peut-il s'intégrer ?
Applications s'intégrant à germain APM :
Drupal, Salesforce Sales Cloud, Wordpress
Q. Quelles sont les ressources d'aide disponibles pour germain APM ?
Ressources d'aide disponibles pour germain APM :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
We started off using Germain to monitor Oracle CRM application only, but for the past two years we were able to extend the usage to other applications as well such as Oracle Fusion Middleware. Germain has so many rich features that it can monitor any application irrespective of underlying technology, if it can access/connect to the application then it can monitor!
Germain support is one of the best, have great experience working with them! The best part is, support team never hesitated to jump in and help us debug performance issues with the CRM application, suggested different ways to slice/dice the data using Germain to get to the root cause.