WebTMA

Saas(Software as a Service) cloud based, access from anywhere in the world. Very little downtime. Easy to use GUI and intuitive design.

Sidebar and menu fonts could be larger. Query returns sometimes can be confusing until user learns that if a return is empty, it will only show a new blank record.

Our University likes that the system is user friendly for the requesters, the system administrator and the techs.

I can not think of anything at this time.

While this CMMS has many programs inside it, as well as optional features, it is easy to train someone on the basics. Many of our staff want something quick and easy, so they can execute what they need to do and move on to their next task. The data is available for me to analyze, in order to understand how to implement process improvements for our organization, but those that only want to create or complete work orders can do that and not worry about everything else. This is the system that keeps our 70+ buildings up and running. Being able to create work orders, manage their execution, and maintain the data

I have found the report writing function to be confusing. There are many pre-built reports, but finding the right one for what you need, modifying it, and scheduling it often takes more time than it is worth. I prefer to create a query and save it, so I can run it whenever I need to. I wish it was more intuitive and easier to use, but I understand improvements should be made soon, so I am looking forward to what will be available.