SpotOn Restaurant
Un PDV de restaurant pour le traitement des paiements
4,7 /5 (70 avis) Donnez votre avis !SpotOn Restaurant - Présentation
Description du logiciel SpotOn Restaurant
SpotOn Restaurant est une solution cloud de PDV (point de vente) conçue pour aider les petites et moyennes entreprises du secteur de l'hôtellerie à rationaliser les paiements en ligne, les commandes à table et la protection contre la fraude. Le module de gestion du personnel permet aux utilisateurs de gérer les heures de travail des employés, les pourboires, les équipes, etc.
Les fonctionnalités clés de SpotOn Restaurant comprennent la gestion des cartes cadeaux, la création de programmes de fidélité, la gestion des commandes, les paiements fractionnés, l'accès mobile et la gestion des pourboires. Les équipes peuvent utiliser des appareils portatifs avec des tableaux pour afficher des menus de commande en ligne, surveiller des points de vente répartis sur plusieurs sites et recevoir des mises à jour de menus en temps réel, ce qui permet aux responsables de gérer les postes vacants, les approbations et les promotions.
SpotOn Restaurant propose des menus personnalisables, des comptes de membre, des commandes fractionnées et la création de menus automatisés, ce qui permet aux professionnels de rationaliser les opérations front-end. La solution aide les utilisateurs à générer des rapports personnalisables basés sur des métriques telles que le type de paiement ou les ventes. Ils reçoivent des mises à jour horaires ou quotidiennes sur les ventes par point de vente, les performances des employés, la gamme de produits, les ventes et les effectifs par heure.
La fonctionnalité de recherche de SpotOn Restaurant permet aux équipes de localiser les reçus qui peuvent être envoyés par e-mail aux clients afin de faciliter la communication. La plateforme offre également une protection contre la fraude pour les cartes de fidélité et les cartes-cadeaux, garantissant ainsi la conformité aux normes réglementaires.
SpotOn Restaurant - Présentation
Prix
Types de licence
SpotOn Restaurant - Fonctionnalités
Médias
SpotOn Restaurant - Avis
SpotOn Restaurant - Avis
A True Game Changer
Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.
It really is "Spot ON"
Unfortunately, Point of sale systems are not easy. There will always be something you do get or don't like about them. Because we have a large menu with lots of customizations we had to do most of the work ourselves to set it up. But honestly it does make it so my team understands how to utilize the system which can be helpful. To be fair is is 2020 and everyone is overwhelmed so all in all I am a happy customer. The Reporting side of it is truly awesome! We have yet to use the customer loyalty part of the system but are looking to get that rolling soon.
SpotOn in Vegas
My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.
Glad I made the switch
Exellent! Customer service has fixed all issues with one call! I never need to call back or send an email again it has saved me time and MONEY!!!
Game Changer
Spoton has been great from the start from the sales reps presentation to the feedback to the help and just the restaurant industry in general. Our rep had experience in restaurants so he showed us some tricks and shortcuts in creating our menu that was a huge plus for us. He also was very knowledgeable in marketing so he offered his guidance for free which helped us grow our business with online ordering.
Comparatif des alternatives : note globale
Comparer avec les alternatives
A True Game Changer
Avantages
The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.
Inconvénients
As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.
It really is "Spot ON"
Unfortunately, Point of sale systems are not easy. There will always be something you do get or don't like about them. Because we have a large menu with lots of customizations we had to do most of the work ourselves to set it up. But honestly it does make it so my team understands how to utilize the system which can be helpful. To be fair is is 2020 and everyone is overwhelmed so all in all I am a happy customer. The Reporting side of it is truly awesome! We have yet to use the customer loyalty part of the system but are looking to get that rolling soon.
Avantages
The reporting back end of this software is amazing. We have a lot of items and modifiers so having the Spot on team be willing to work with us to nail every thing down was important.
Inconvénients
There were quite a few glitches in the beginning and because of COVID things got lost in the mix especially with install and hardware fixes. The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App. does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
SpotOn in Vegas
My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.
Avantages
Ease of use. Able to make adjustments and changes quickly and easily. If ever any difficulty, customer support usually helps me through it quickly.
Inconvénients
Issues in the programming. Had an issue with my tablets where the guests tips were disappearing after swiping on unit and guest signing electronically. 9 months later the issue is still not solved.
Glad I made the switch
Exellent! Customer service has fixed all issues with one call! I never need to call back or send an email again it has saved me time and MONEY!!!
Avantages
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised! Backend of system is easy to use, I have more control over my stores now! Also the add on features of Reserve which I will start using soon, loyalty programs and integrations are a plus!!
I love the ability to control overrides on pricing, discounts, voids all from my phone and I can be anywhere!!
Inconvénients
So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue! Other than that its a great system!
Game Changer
Spoton has been great from the start from the sales reps presentation to the feedback to the help and just the restaurant industry in general. Our rep had experience in restaurants so he showed us some tricks and shortcuts in creating our menu that was a huge plus for us. He also was very knowledgeable in marketing so he offered his guidance for free which helped us grow our business with online ordering.
Avantages
The features I love best about SPOTON restaurant is the support and the ease-of-use. Sales reps was very knowledgeable and supportive. He trained 30 employees on site and was available instantly when we had questions. He was there the whole week when we started the product conversion and actually did some free advertising for us to show his support. He made us a believer in SPOTON and that showed us that SPOTON really does partner with their merchants with transparency low rates great reporting and all in all best restaurant point-of-sale on the market we have seen we are a spoton customers for life thank you [SENSITIVE CONTENT HIDDEN] for introducing us to SpotOn Restaurant and all of its capabilities.
Inconvénients
The only thing we really didn’t like about the software is the ability to use digital gift cards on the online ordering but we have we have been made aware that this is on its way in development.
Comparatif des alternatives : recommandation utilisateur
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SpotOn Restaurant - Prix
SpotOn Restaurant - Prix
Comparatif des alternatives : rapport qualité-prix
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SpotOn Restaurant - Fonctionnalités
SpotOn Restaurant - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
SpotOn Restaurant - FAQ
SpotOn Restaurant - FAQ
Voici quelques-unes des questions fréquentes sur SpotOn Restaurant.
Q. Quels sont les types de licence disponibles pour SpotOn Restaurant ?
Types de licences disponibles pour SpotOn Restaurant :
À partir de: 65,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel SpotOn Restaurant ?
Nous n'avons pas d'informations sur les fonctionnalités de SpotOn Restaurant.
Q. Qui utilise SpotOn Restaurant ?
Utilisateurs habituels du logiciel SpotOn Restaurant :
PME, Entreprises de taille moyenne
Q. Dans quelles langues SpotOn Restaurant est-il disponible ?
Langues dans lesquelles SpotOn Restaurant est disponible :
anglais
Q. Quels sont les types de licence disponibles pour SpotOn Restaurant ?
Types de licences disponibles pour SpotOn Restaurant:
Abonnement
Q. SpotOn Restaurant prend-il en charge les appareils mobiles ?
Appareils pris en charge par SpotOn Restaurant :
Android, iPhone
Q. Avec quelles applications SpotOn Restaurant peut-il s'intégrer ?
Applications s'intégrant à SpotOn Restaurant :
Gusto, QuickBooks Online Advanced
Q. Quelles sont les ressources d'aide disponibles pour SpotOn Restaurant ?
Ressources d'aide disponibles pour SpotOn Restaurant :
Support téléphonique, FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo
Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.