Hushmail

Email, web form, and e-signature solution for healthcare

4,7 /5 (25 avis) Donnez votre avis !

Hushmail - Présentation

Description du logiciel Hushmail

Hushmail is a web-based email service that enables businesses in legal, healthcare, and non-profit organizations to send, as well as receive, encrypted client communications. It comes with a drag-and-drop form builder that includes customizable templates for users to create personalized web forms and collect electronic protected health information (ePHI).

Using electronic signature capture capabilities, Hushmail allows businesses to receive consent forms from clients, as well as disclosures, fee agreements, questionnaires, and more. The service lets users request signatures on forms via email, track the progress on pending signature requests, and receive completed forms in personal inboxes with timestamped activity records. Plus, practices can communicate with clients using private domain names, ensuring brand visibility across all communications.

Hushmail comes with email archiving and forwarding capabilities, which enable businesses to create email addresses for automated redirects and choose one account to centralize communications from multiple email addresses. It incorporates various security measures such as two-step verification, OpenPGP encryption, and email aliases, among others, allowing businesses to ensure compliance with HIPAA, GDPR, CCPA, ESIGN, and UETA regulations.

Hushmail - Présentation

Prix

À partir de
5,99 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Hushmail is available on monthly as well as annual subscriptions:

Small Businesses - $5.99/month/user
Small Business Plus - $7.99/month/user
Healthcare Businesses - starts at $9.99/month and $109/year
Law Firms - $9.99/month/user
Nonprofit Organizations - $3.99/month/user


Hushmail - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Media

515354
515355
515356
590339
Hushmail video Capture d'écran pour Hushmail : Hushmail iOS application Capture d'écran pour Hushmail : Hushmail encrypted email communication Capture d'écran pour Hushmail : Hushmail form builder Capture d'écran pour Hushmail : Hushmail client intake form

Hushmail - Avis

Hushmail - Avis

Note globale
4,7
/
5
Excellent
20

Très bien
4

Moyen
0

Médiocre
1

Mauvais
0

Rapport qualité-prix
4,9
Fonctionnalités
4,7
Simplicité d'utilisation
4,8
Support client
4,5
96% des utilisateurs recommandent cette application
D W.

Security for your email


Traduire avec Google Translate
Triva P.

Encrypted email that’s easy for my clients to use

Customer service is excellent. They get back to me right away. That could be worth the price.


Traduire avec Google Translate
Cathy C.

Hushmail for HIPAA Compliant Email

We have had a great experience with Hushmail. Would highly recommend this email software for companies of all sizes


Traduire avec Google Translate
Robin F.

Hushmail disappointed

None. It was not for me. I can appreciate the intent but until there is a better way to use it, I give it a thumbs down.


Traduire avec Google Translate
Melodie S.

HUSHMAIL is outstanding as a product, asset to one's business, with flawless use & great IT...

Excellent experience, outstanding service, superior product.


Traduire avec Google Translate
D W.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 2-10 employés
Traduire en français

Security for your email

Logiciel utilisé Autre pendant plus de deux ans
Publié le 09/10/2018
Provenance de l'avis : Capterra

Avantages

As a gmail user I really liked being able to secure messages with a pass phrase to ensure that only the recipient of my messages was able to read them.

Inconvénients

Many years ago Hushmail was completely encrypted, but now, in our brave new world, the TOS now stipulates that they can and will turn over your info in the event of court orders.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Triva P.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: Auto-entrepreneur
Traduire en français

Encrypted email that’s easy for my clients to use

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 06/02/2020
Provenance de l'avis : Capterra

Customer service is excellent. They get back to me right away. That could be worth the price.

Avantages

I like that with Hushmail I can create alias emails for different uses.
I like that sending attachments is easy.
I like there is an app so I can use it one my phone.

Inconvénients

I guess the only drawback is the price-it should cost a few dollars less.
I wish that it didn’t show my return email address to the people I send it to. Here is why. In California, the agency that regulates marriage and family counselors consider emails as advertising. Therefore my email must include my full name, type of license, and my license number. So that pretty much kills the confidentiality on my clients inbox. A stone can see the email is coming from a psychotherapist. When I found out about the alias emails I could create, that solved the problem... the only drawback is that the aliases don’t have my website name after the @InnerFreedomConsulting.com.
Instead, it has Hushmail info @nym.hush.com
But at least I can use an alias to send emails to established clients-so confidentiality is maintained.

Traduire en français

Réponse de Hushmail

Hi Triva, thanks for your feedback. It means a lot to us that you're happy with our services.
The good news is that you can set up email forwarding addresses using your own domain (e.g. info@InnerFreedomConsulting.com). Our Customer Care team will be very happy to help you set these up. You can reach them either by email, support@hushmail.com, or by phone at 1-877-533-4874. They are available Monday through Friday from 7am to 5pm Pacific Time.
Thanks again for your earlier feedback. Our team works hard to make sure you have the services you need, and your satisfaction means everything to us.
All the best,
Anabeli Fernandez, Marketing Manager

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Cathy C.
Secteur d'activité: Comptabilité
Taille de l'entreprise: 2-10 employés
Traduire en français

Hushmail for HIPAA Compliant Email

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/07/2020
Provenance de l'avis : Capterra

We have had a great experience with Hushmail. Would highly recommend this email software for companies of all sizes

Avantages

I needed a HIPAA compliant software for my company to send health related documents and correspondence. Hushmail fit the bill at a low cost. The encryption feature can be turned off and on for individual emails, making ease of reading for the recipient. (no need to log on to read). Contacts can be saved. Hushmail will download them for you if needed. Sending mail to another Hushmail account requires no log on to be encrypted.

Inconvénients

Hushmail could be a bit less expensive. The archive feature could be free. Contacts could be downloadable by the user.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Robin F.
Secteur d'activité: Psychologie
Taille de l'entreprise: Auto-entrepreneur
Traduire en français

Hushmail disappointed

Logiciel utilisé Autre pendant Essai gratuit
Publié le 17/11/2019
Provenance de l'avis : Capterra

None. It was not for me. I can appreciate the intent but until there is a better way to use it, I give it a thumbs down.

Avantages

My purpose in using this software was for HIPAA compliant email. It is in fact secure and I did appreciate that component

Inconvénients

My main issue with why I will not continue to use Hushmail is that it is tedious between the sender and recipient to remember a password to access the email. It seems like there should be a better way to either save the password, or something else. What happens is if you are the recipient and you have forgotten your password and your request a password reset then the original email that was sent to you is lost and the sender has to send again. I found it to be very tiring.

Traduire en français

Réponse de Hushmail

Thanks for sharing your feedback. We're sorry you didn't feel Hushmail worked for you. We're constantly making improvements, and we're currently working on some updates to our message center that will make receiving and responding to messages a little smoother. If you'd like to have a chat with us so we can go through some aspects of our service in more detail, we'd be delighted to hear from you. Please feel free to reach out to me at smilne@corp.hush.com Steph at Hushmail

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Melodie S.
Secteur d'activité: Psychologie
Taille de l'entreprise: 2-10 employés
Traduire en français

HUSHMAIL is outstanding as a product, asset to one's business, with flawless use & great IT support

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 27/05/2020
Provenance de l'avis : Capterra

Excellent experience, outstanding service, superior product.

Avantages

Seamless integration of the use of this product into our business. It has been an asset to our work process, with our professional staff as well as patients finding it to be beneficial regarding ease of use. Information is immediately transported to patients who are able to complete forms and provide signatory approval with ease.
I highly recommend having one's business forms and forms for signature created by the HUSHMAIL team. Our patients are able to sign via typing their name, using the mouse to do so, or adding a JPG signature.

Inconvénients

Absolutely nothing. It is a superior product per our experience. Thank you, HUSHMAIL!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,3/10
Basé sur 25 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Hushmail - Prix

Hushmail - Prix

À partir de
5,99 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Hushmail is available on monthly as well as annual subscriptions:

Small Businesses - $5.99/month/user
Small Business Plus - $7.99/month/user
Healthcare Businesses - starts at $9.99/month and $109/year
Law Firms - $9.99/month/user
Nonprofit Organizations - $3.99/month/user

Hushmail is available on monthly as well as annual subscriptions:

Small Businesses - $5.99/month/user
Small Business Plus - $7.99/month/user
Healthcare Businesses - starts at $9.99/month and $109/year
Law Firms - $9.99/month/user
Nonprofit Organizations - $3.99/month/user

Rapport qualité-prix
4,9/5
Basé sur 25 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Hushmail - Fonctionnalités

Hushmail - Fonctionnalités

API
Alertes de risque
Alertes et remontée des problèmes
Audit
Authentification
Authentification unique
Authentification à 2 facteurs
Contrôle d'accès
Gestion de la conformité
Gestion des mots de passe
Gestion des stratégies
Gestion des utilisateurs
Intégration de tiers
Monitoring
Piste d'audit
Rapports et statistiques
Stockage sécurisé des données
Surveillance en temps réel
Sécurité SSL
Tableau de bord d'activités
Fonctionnalités
4,7/5
Basé sur 25 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Hushmail

Plus d'informations sur Hushmail

Hushmail - Principales fonctionnalités

  • Anti Spam
  • Application Security
  • Archiving & Retention
  • Document Management
  • Routing
  • Signature Management
  • Spam Blocker

Avantages

Send and receive emails to and from anyone. With easy-to-use webmail, a secure message center, and iPhone app, there’s no complicated installation. Just sign up and start sending.

Customize ready-made templates or build forms from scratch with our drag-and-drop form builder. Great for intake forms, health history forms, referral forms, fee agreement forms, and more.

Instant online signing for your most important digital forms. Your patients or clients can sign anywhere, on any device with legally binding e-signatures. Available on select plans.

Multiple layers of security, including OpenPGP encryption, two-step verification, and a secure message center, ensure messages remain confidential. Enhanced filters block viruses and spam.

Business Associate Agreement (included with all Hushmail for Healthcare plans) affirms that Hushmail complies with HIPAA requirements when handling PHI on your behalf.

Hushmail - FAQ

Hushmail - FAQ

Voici quelques-unes des questions fréquentes sur Hushmail.

Q. Quels sont les types de licence disponibles pour Hushmail ?

Types de licences disponibles pour Hushmail :

À partir de: 5,99 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

Hushmail is available on monthly as well as annual subscriptions: Small Businesses - $5.99/month/user Small Business Plus - $7.99/month/user Healthcare Businesses - starts at $9.99/month and $109/year Law Firms - $9.99/month/user Nonprofit Organizations - $3.99/month/user

Q. Quelles sont les principales fonctionnalités du logiciel Hushmail ?

Fonctionnalités du logiciel Hushmail :

  • Anti Spam
  • Application Security
  • Archiving & Retention
  • Document Management
  • Routing
  • Signature Management
  • Spam Blocker

Q. Qui utilise Hushmail ?

Utilisateurs habituels du logiciel Hushmail :

PME, Entreprises de taille moyenne

Q. Dans quelles langues Hushmail est-il disponible ?

Langues dans lesquelles Hushmail est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Hushmail ?

Types de licences disponibles pour Hushmail:

Abonnement

Q. Hushmail prend-il en charge les appareils mobiles ?

Appareils pris en charge par Hushmail :

iPhone

Q. Avec quelles applications Hushmail peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par Hushmail.

Q. Quelles sont les ressources d'aide disponibles pour Hushmail ?

Ressources d'aide disponibles pour Hushmail :

Support téléphonique, Base de connaissances, Support en ligne