Muster

Advocacy platform for nonprofits & trade associations

4,8 /5 (21 avis) Donnez votre avis !

Muster - Présentation

Description du logiciel Muster

Muster is a cloud-based advocacy platform designed to help trade associations, nonprofits and government firms track and manage their networks of supporters, and run grassroots campaigns. Key features include advocate engagement analytics, message drafting, alerts, and audience segmentation.

The application includes a CRM module, which lets employees manage and organize contact lists through custom field tags and record activity logs. Muster allows legislators to streamline communication and connect with elected officials through various modes such as email, phone or Twitter. It lets users drive advocacy campaigns by building segmented lists of supporters and broadcasting emails accordingly. Agencies can also use the solution to measure campaign success through open-rates & ROI statistics, as well as track advocacy actions through Facebook pixel integration.

Muster helps team members segregate contacts based on political and geographic boundaries, enabling them to inform targeted audience groups about policies or initiatives. Plus, organizations can embed the widget on their website and invite visitors to participate in advocacy campaigns.

Muster - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Rapport qualité-prix

Contact Muster for pricing details.


Muster - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Media

504745
504747
590228
Capture d'écran pour Muster : Muster action alerts Capture d'écran pour Muster : Muster action details Capture d'écran pour Muster : Muster email broadcasting

Muster - Avis

Muster - Avis

Note globale
4,8
/
5
Excellent
17

Très bien
4

Moyen
0

Médiocre
0

Mauvais
0

Rapport qualité-prix
5
Fonctionnalités
4,3
Simplicité d'utilisation
4,8
Support client
5
100% des utilisateurs recommandent cette application
Elaine a. E.

Happy we made the switch to Muster

We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.


Traduire avec Google Translate
Charles M.

Muster is a Must-have

We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes.

Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city.

Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.


Traduire avec Google Translate
Kadi P.

Effective Advocacy Tool

Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.


Traduire avec Google Translate
Atul B.

Powerful and economical


Traduire avec Google Translate
Andrew M.

We needed a simple and straightforward 'contact your legislator' tool. We got that and more.

We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.


Traduire avec Google Translate
Elaine a. E.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 13-50 employés
Traduire en français

Happy we made the switch to Muster

Logiciel utilisé Autre pendant plus d'un an
Publié le 31/07/2018
Provenance de l'avis : Capterra

We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.

Avantages

We like how easy it is to use and that the price includes everything -- each feature is not a la carte.

Inconvénients

When we first subscribed there were some kinks to be worked out particularly around loading lists, but those have been addressed.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Charles M.
Secteur d'activité: Politique publique
Taille de l'entreprise: 2-10 employés
Traduire en français

Muster is a Must-have

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 04/04/2017
Provenance de l'avis : Capterra

We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes.

Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city.

Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.

Avantages

Muster is great for the following reasons:
Excellent underlying data that makes segmentation and targeting your list simple.
The team is fantastic at supporting their product.
Sending quick updates is easy.

Inconvénients

Muster could be better if:
More integrations
Greater ability to customize emails
Organization-facing mobile apps for managing lists, signups, calls to action.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Kadi P.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 2-10 employés
Traduire en français

Effective Advocacy Tool

Logiciel utilisé tous les mois pendant plus de deux ans
Publié le 21/11/2019
Provenance de l'avis : Capterra

Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.

Avantages

Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate.

Inconvénients

There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.

Traduire en français

Réponse de Muster

Kadi,

Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them.

We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators.

Best,
Corey @ Muster

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Atul B.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 51-200 employés
Traduire en français

Powerful and economical

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 29/05/2020
Provenance de l'avis : Capterra

Avantages

User-friendly with an easy to use interface. Economical - well suited for a growing organization. Very responsive team, actively seeking feedback and making changes to suit our campaign.

Inconvénients

Data organization can be tricky. Large numbers of contacts can slow down the interface.

Traduire en français

Réponse de Muster

Hi Atul,

The whole Muster team wants to thank you for your continued feedback! We want to ensure you and every other customer gets the most out of our product. We've loved seeing the incredible growth you've had in the short time you've used Muster and we'll always work on ways to make the experience smoother.

Best,
Corey @ Muster

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Andrew M.
Secteur d'activité: Services juridiques
Taille de l'entreprise: 2-10 employés
Traduire en français

We needed a simple and straightforward 'contact your legislator' tool. We got that and more.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 05/06/2017
Provenance de l'avis : Capterra

We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.

Avantages

It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page).

Inconvénients

When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,1/10
Basé sur 21 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Muster - Prix

Muster - Prix

À partir de
N/A
Essai gratuit
Rapport qualité-prix

Contact Muster for pricing details.

Contact Muster for pricing details.

Rapport qualité-prix
5/5
Basé sur 21 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Muster - Fonctionnalités

Muster - Fonctionnalités

API
Analyse de campagne
Analyse en temps réel
Analytique de l'engagement
Gestion d'e-mail marketing
Gestion de contenu
Gestion des campagnes
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Marketing multicanal
Modèles personnalisables
Monitoring
Notifications automatiques
Rapports et statistiques
Segmentation des campagnes
Stratégie de marque personnalisable
Tableau de bord d'activités
Tests A/B
Fonctionnalités
4,3/5
Basé sur 21 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur Muster

Plus d'informations sur Muster

Muster - Principales fonctionnalités

  • Campaign Analysis
  • Campaign Management
  • Contact Management
  • Forms Management

Muster - FAQ

Muster - FAQ

Voici quelques-unes des questions fréquentes sur Muster.

Q. Quels sont les types de licence disponibles pour Muster ?

Types de licences disponibles pour Muster :

Essai gratuit: Non disponible

Contact Muster for pricing details.

Q. Quelles sont les principales fonctionnalités du logiciel Muster ?

Fonctionnalités du logiciel Muster :

  • Campaign Analysis
  • Campaign Management
  • Contact Management
  • Forms Management

Q. Qui utilise Muster ?

Utilisateurs habituels du logiciel Muster :

PME, Grandes entreprises, Administration publique, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues Muster est-il disponible ?

Langues dans lesquelles Muster est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Muster ?

Nous n'avons pas d'informations sur les types de licences de Muster.

Q. Muster prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Muster.

Q. Avec quelles applications Muster peut-il s'intégrer ?

Applications s'intégrant à Muster :

Facebook

Q. Quelles sont les ressources d'aide disponibles pour Muster ?

Ressources d'aide disponibles pour Muster :

Support téléphonique, Support en ligne, FAQ, Base de connaissances