RetailEdge - Présentation
Description du logiciel RetailEdge
RetailEdge is a point of sale solution, which helps retail businesses manage inventory and sales orders. Key features of the platform include barcode scanning, item listing, customer history tracking, credit card processing, price management, invoicing, secure data storage, and gift card distribution.
The RetailEdge application enables managers to track the sale of goods, calculate sales margins, estimate profits, and monitor performance of specific items, vendors, or departments. Employees can use RetailEdge to track customer interests, store credits, and suitable discounts/promo codes in order to increase engagement among buyers. It allows supervisors to view stock levels and generate reorders to maintain inventory across multiple locations.
RetailEdge offers API-based, as well as third-party, integrations with Shopify, ShipStation, Locally, and Brandify, letting owners set up an online store, process orders and manage quantities or cost modifications. Stores can use the loyalty program feature to issue credits to customers and reward points with every purchase. Plus, it helps employees create custom receipts, print IDs for buyers and export sales information to external files.
RetailEdge - Présentation
Prix
Types de licence
RetailEdge Point of Sale Software: $495
Secondary Workstation Plan: $225
Island Workstation Plan: $450
Enhanced Support Plan: $45
Maintenance Plan: $5/workstation
RetailEdge - Fonctionnalités
Captures d'écran
RetailEdge - Avis
RetailEdge - Avis
We have been using RE since 2007 and have been very happy overall.
It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015.
More in depth reporting can be beneficial as well.
Feature Rich, Robust & Easy to Use Store Management Software
In investigating RE, I emailed the company many, many times. I always got a prompt, complete reply that covered all of my concerns. They were patient and helped me transfer data twice, as the new computer crashed and had to be repaired, then the software reinstalled. In refining the program for my vitamin shop, they have been helpful every step of the way, often offering solutions from their own experience using RE.
Great system especially if you're internet is not stable
It works well with our current system.
Mostly good, with a few major frustrations.
Ease of checking out customers and keeping track of inventory.
RetailEdge is Essential!
RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team. Everyone has been very professional, and I've never felt "rushed" off the phone when needed support. They take their time, explain things thoroughly, and are kind in the process.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
We have been using RE since 2007 and have been very happy overall.
Avantages
The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business.
I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.
Inconvénients
I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.
Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok"
We have trained ourself for the most part, but it would still be nice to have an alert.
Feature Rich, Robust & Easy to Use Store Management Software
In investigating RE, I emailed the company many, many times. I always got a prompt, complete reply that covered all of my concerns. They were patient and helped me transfer data twice, as the new computer crashed and had to be repaired, then the software reinstalled. In refining the program for my vitamin shop, they have been helpful every step of the way, often offering solutions from their own experience using RE.
Avantages
-soft learning curve
-excellent reports
-feature rich
-extreme value for the price
- wicked awesome support
-easy to update inventory
Inconvénients
- minor tweaks that may well be built in later- just getting used to another system, nothing really against RE
Great system especially if you're internet is not stable
It works well with our current system.
Avantages
We chose this software because we didn't have to pay a monthly fee (except for support). We liked that the inventory and reports are all included.
Inconvénients
The software was a little confusing in the beginning. It's expensive to get new workstations but it pays for itself eventually when you use it for a longer amount of time.
Réponse de High Meadow Business Solutions
Hi Melissa, great feedback! We aim to keep your cost of ownership low with reasonable prices and little to no monthly fees so more money stays in your pocket. :) Thanks again! -Kayla
Mostly good, with a few major frustrations.
Ease of checking out customers and keeping track of inventory.
Avantages
Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.
Inconvénients
Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed.
Some of the report functions are a bit tedious to use.
Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.
RetailEdge is Essential!
RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team. Everyone has been very professional, and I've never felt "rushed" off the phone when needed support. They take their time, explain things thoroughly, and are kind in the process.
Avantages
I love how easy it is to navigate, and customize different reports. It's great to be able to really "drill down" into the inventory and get all sorts of useful data on products. This has been a HUGE help in determining which items to stock more of, and which ones to let go. It really streamlines my inventory! I also love to customize the setup for multiple users, so not every employee has access to all the features. There's nothing it can't do so far!
Inconvénients
I'm having trouble thinking of anything I really don't like... The one thing I wish it did, is have the ability to attach a "time-sensitive" note for individual customers. Similar to the "note" that pops up when selecting a customer account, I wish there was a feature that could let me know when their professional license expires (or is getting close to expiring), so I would be automatically prompted to ask for their updated copy.
Réponse de High Meadow Business Solutions
Hi Melissa, thank you so much for your kind words and feedback! With regards to a time-sensitive pop up, we have had customers ask for this type of feature in the past and there are scripts that can be run that will allow you to do this. To make sure we address your concerns fully, we will be reaching out to you via email shortly. Thanks again!
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
RetailEdge - Prix
RetailEdge - Prix
RetailEdge Point of Sale Software: $495
Secondary Workstation Plan: $225
Island Workstation Plan: $450
Enhanced Support Plan: $45
Maintenance Plan: $5/workstation
RetailEdge Point of Sale Software: $495
Secondary Workstation Plan: $225
Island Workstation Plan: $450
Enhanced Support Plan: $45
Maintenance Plan: $5/workstation
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
RetailEdge - Fonctionnalités
RetailEdge - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Plus d'informations sur RetailEdge
Plus d'informations sur RetailEdge
RetailEdge - Principales fonctionnalités
- Accounting Integration
- Barcode Scanning
- Commission Management
- Credit Card Processing
- Customer Database
- Discount Management
- Inventory Management
- Invoice Processing
- Loyalty Program
- Multi-Location
- Order Management
- POS Integration
- Purchase Order Management
- Returns Management
- Sales Tracking
- eCommerce
- eCommerce Integration
RetailEdge - FAQ
RetailEdge - FAQ
Voici quelques-unes des questions fréquentes sur RetailEdge.
Q. Quels sont les types de licence disponibles pour RetailEdge ?
Types de licences disponibles pour RetailEdge :
À partir de: 495,00 $US
Type de licence: Licence unique
Essai gratuit: Non disponible
RetailEdge Point of Sale Software: $495 Secondary Workstation Plan: $225 Island Workstation Plan: $450 Enhanced Support Plan: $45 Maintenance Plan: $5/workstation
Q. Quelles sont les principales fonctionnalités du logiciel RetailEdge ?
Fonctionnalités du logiciel RetailEdge :
- Accounting Integration
- Barcode Scanning
- Commission Management
- Credit Card Processing
- Customer Database
- Discount Management
- Inventory Management
- Invoice Processing
- Loyalty Program
- Multi-Location
- Order Management
- POS Integration
- Purchase Order Management
- Returns Management
- Sales Tracking
- eCommerce
- eCommerce Integration
Q. Qui utilise RetailEdge ?
Utilisateurs habituels du logiciel RetailEdge :
Grandes entreprises, Entreprises de taille moyenne, PME
Q. Dans quelles langues RetailEdge est-il disponible ?
Langues dans lesquelles RetailEdge est disponible :
anglais
Q. Quels sont les types de licence disponibles pour RetailEdge ?
Types de licences disponibles pour RetailEdge:
Licence unique
Q. RetailEdge prend-il en charge les appareils mobiles ?
Appareils pris en charge par RetailEdge :
Android, iPhone, iPad
Q. Avec quelles applications RetailEdge peut-il s'intégrer ?
Applications s'intégrant à RetailEdge :
PayPal, QuickBooks, Sage | Accounting, ShipStation, Shopify
Q. Quelles sont les ressources d'aide disponibles pour RetailEdge ?
Ressources d'aide disponibles pour RetailEdge :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015.
More in depth reporting can be beneficial as well.