--- description: Custify : qu'en pensent les utilisateurs ? Lisez les avis sur Custify, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Custify - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de Customer Success](/directory/959/customer-success/software) > [Custify](/software/128095/custify) # Custify Canonical: https://www.getapp.fr/software/128095/custify Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/128095/custify?page=2) > Custify est une plateforme cloud de réussite des clients conçue pour aider les entreprises SaaS à gérer l'engagement client et le taux de désabonnement au sein du modèle de revenus réguliers. Parmi les fonctionnalités clés figurent : suivi des KPI, création d'activités, affectation des tâches, communications avec les clients et segmentation des publics. > > Conclusion : 135 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 135 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Custify - **Pays**: Bucurest, Roumanie - **Entreprise fondée en**: 2017 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Actions découlant d'un événement - Alertes de compte - Alertes en temps réel - Alertes/Notifications - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Base de données de clients - CRM - Cartographie du parcours client - Communication multicanal - Engagement des clients - Enquêtes clients - Enquêtes et feedback - Fonction de glisser-déposer - Formulaires personnalisables - Gestion de l'expérience client - Gestion de la communication - Gestion des annulations ## Intégrations (21 au total) - Chargebee - Freshdesk - Freshsales - Gmail - HappyFox Workflows - HubSpot CRM - Microsoft 365 - Microsoft Outlook - Pipedrive - Recurly - RudderStack - Salesforce Nonprofit Cloud - Segment - Slack - Stripe ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de Customer Success](https://www.getapp.fr/directory/959/customer-success/software) ## Catégories connexes - [Logiciels de Customer Success](https://www.getapp.fr/directory/959/customer-success/software) - [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software) - [Logiciels d'onboarding client](https://www.getapp.fr/directory/3839/client-onboarding/software) - [Logiciels d'analyse produit](https://www.getapp.fr/directory/3791/product-analytics/software) - [Logiciels CDP (Customer Data Platform)](https://www.getapp.fr/directory/1425/customer-data-platform/software) ## Logiciels similaires 1. [Skalin](https://www.getapp.fr/software/2051814/skalin) — 4.9/5 (55 reviews) 2. [Customerscore.io](https://www.getapp.fr/software/2079342/customerscore-io) — 4.8/5 (17 reviews) 3. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1789 reviews) 4. [monday CRM](https://www.getapp.fr/software/2056613/monday-crm) — 4.7/5 (467 reviews) 5. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4094 reviews) ## Avis ### "Great support from Custify" — 5.0/5 > **Kev** | *16 décembre 2024* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Flexibility in the platform. Our CSM is super knowledgeable. > > **Inconvénients**: Only thing I'd say is because it so powerful, the possibilities are endless, so working out how implement an idea can sometimes take a little while to figure out. > > Brilliant. We've used Custify for 3 years and the support we receive is top class. Lots of product updates too, so the platform is constantly evolving with us and our needs. ----- ### "Head of Client Services" — 5.0/5 > **Edona** | *22 mai 2023* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: -Playbooks ( I absolutely love the flexibility to automate outreach, create reminders and create notes and tasks for the team via playbooks. It is a critical feature if you work with small and midsize companies. Managing the clients has never been easier for us. Custify played a big plan in our overview Success strategy - Healthscoors- It's been a game changer for us to be able and monitor our client's journey and more so, to be able to create our healthcare matrixes - The support team is fantastic- They were always happy to jump on meetings and help us with the setup > > **Inconvénients**: - The only thing I would point out is improving the native integrations. We use several other tools, and we are limited on being able to send data from Custify to our CRM, so we can centralize the data for all teams ----- ### "Easy to use and a massive help." — 4.0/5 > **Ryan** | *11 décembre 2024* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: Easy to use and really helps automate the Sales \& CS flows. > > **Inconvénients**: Some of the integrations or functions may be missing, but the team is happy to listen to our needs. > > Happy with everything so far and looking forward to what's to come. ----- ### "Custify Review" — 4.0/5 > **Chris** | *12 juillet 2024* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Ability to consolidate events from all users at parent company level and then build dashboards such as DAU, MAU, Utilization, and more. We even collect events for certain operations that have failed and are able to add companies to a segment that our support team then works through to resolve the issues. In some cases we reach out to the customer before they even knew they had a problem. > > **Inconvénients**: Metrics and dashboards are not updated in real time, they are updated on schedules. If I'm building a dashboard and hit 'save' it sometimes takes 10 minutes or more for it to populate. > > Great team, mostly available when needed. Support is via Slack which can be good or bad. Ideally there would be a way to convert a Slack request to a ticket so it did not get lost (on either end). ----- ### "Overall great experience and great product" — 5.0/5 > **Joel** | *12 juillet 2024* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I particularly love using the health scores to anaylse my client's health and see which ones may be at risk. This is such a strong indicator for us. They are also very customisable depending on your product which is great. The support at Custify is excellent. Issues are addressed quickly and they really seem to take client feedback on board. > > **Inconvénients**: I find that the email modal is probably the bit I like the least. This has improved a lot but there are still a couple of issues with the UI, and with emails becoming stuck in pending. > > Overall, this has been excellent. I really get a lot out of using the platform overall. ----- Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/128095/custify?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/128095/custify) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées