--- description: UserGuiding : qu'en pensent les utilisateurs ? Lisez les avis sur UserGuiding, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UserGuiding - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Plateformes d'adoption numérique](/directory/1627/digital-adoption-platform/software) > [UserGuiding](/software/127379/userguiding) # UserGuiding Canonical: https://www.getapp.fr/software/127379/userguiding Page : 1/3\ Suivant: [Page suivante](https://www.getapp.fr/software/127379/userguiding?page=2) > UserGuiding est une solution cloud d'adoption digitale et d'intégration des utilisateurs destinée aux équipes. Elle permet aux utilisateurs de créer des visites interactives de produits, de générer des flux d'intégration personnalisés et d'analyser les indicateurs d'adoption des produits. La plateforme aide les entreprises à créer des présentations détaillées et des visites sans connaissances préalables en codage. > > Conclusion : 52 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 52 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: UserGuiding - **Pays**: New Castle, Turquie - **Entreprise fondée en**: 2017 ## Contexte commercial - **Prix à partir de**: 174,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, portugais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Actions découlant d'un événement - Aide contextuelle - Alertes/Notifications - Analyse visuelle - Apprentissage asynchrone - Base de données de clients - Bibliothèque de contenu - Champs personnalisables - Ciblage du public - Contenu interactif - Création de contenu - Engagement des clients - Enquêtes et feedback - Formation sur application - Formulaires personnalisables - Gamification - Gestion de contenu - Gestion de l'apprentissage - Gestion de l'expérience client ## Intégrations (10 au total) - Amplitude - Google Analytics 360 - Google Tag Manager 360 - HubSpot CRM - Intercom - Mixpanel - Segment - Slack - Webhook Relay - Woopra ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Plateformes d'adoption numérique](https://www.getapp.fr/directory/1627/digital-adoption-platform/software) ## Catégories connexes - [Plateformes d'adoption numérique](https://www.getapp.fr/directory/1627/digital-adoption-platform/software) - [Logiciels de Customer Success](https://www.getapp.fr/directory/959/customer-success/software) ## Logiciels similaires 1. [Product Fruits](https://www.getapp.fr/software/2048058/product-fruits) — 4.7/5 (89 reviews) 2. [Rocketlane](https://www.getapp.fr/software/2049399/rocketlane) — 4.7/5 (127 reviews) 3. [Whatfix](https://www.getapp.fr/software/101353/whatfix) — 4.6/5 (77 reviews) 4. [Skalin](https://www.getapp.fr/software/2051814/skalin) — 4.9/5 (55 reviews) 5. [Amplitude](https://www.getapp.fr/software/102815/amplitude) — 4.6/5 (67 reviews) ## Avis ### "It's fun to guide your users. :-)" — 5.0/5 > **Matthias** | *27 juillet 2018* | Taux de recommandation : 9.0/10 > > **Avantages**: With userguiding it is very easy to set up tutorials and so on to make onboarding processes and to guide your users in a very easy and motivational way. > > **Inconvénients**: In the beginning there is a learning curve. But after you did your first steps I becomes easier and much more faster to get your userguiding done. > > It reduces onboarding trouble and the refund rate by saving MUCH time. ----- ### "Very happy with UserGuiding\!" — 4.0/5 > **Hakan** | *7 novembre 2019* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Before UserGuiding, we've tried a few other user onboarding software to increase our free trial conversion. Others had problems with multi-page onboarding flows and iframes. UserGuiding team helped me implement it quickly and I had everything working in only a few days. Great support team\! > > **Inconvénients**: Currently it lacks integrations with other analytics tools we use. > > Works well where alternatives don't. Also, the support team is very helpful\! ----- ### "UserGuiding is challenging for Cloud based Software" — 4.0/5 > **Yalçin** | *30 octobre 2019* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use for single side web pages, but difficult for Cloud based web sites. > > **Inconvénients**: My problem is that the first UserGuiding step does not work as it doesn’t not find the starting point on the web page, because this web page is too long to show the entry button on a standard screen. To see the button (relevant for UserGuiding) the user has to scroll down quiet a bit. > > In addition I wonder, how to test the end-user role, when I only have the editor role. Normally I should be able to access the UserGuiding as a regular (non-editor) user, by just loading the Chrome Plug-In. However, in this case I am again asked for a UserGuiding User-ID? How are end-user supposed to access the User Guides? ----- ### "Awesome Robust Onboarding solution" — 5.0/5 > **Despina** | *23 septembre 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Awesome usability. You do not need any technical assistance to create any onboarding flow or use any feature end-to-end whatsoever. Awesome customer support. Continuously adding new features and releases to improve the customer experience. > > **Inconvénients**: Simply none. The features enable your team to create an onboarding experience within minutes while the solution's analytics give you the necessary feedback to iterate whenever necessary > > If you are looking forward to creating a solid onboarding experience this should be your go-to solution. Userguiding is intuitive, with cool features and provides excellent customer support whenever necessary (which due to its functionality is not often required). It is one of the few solutions I constantly recommend to my customers when they strive to create an amazing onboarding experience. ----- ### "The most advanced onboarding program that I use to train existing and new employees" — 5.0/5 > **Dylan** | *20 mars 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Firstly, I like how it is easy to sign up and start using UserGuiding without complex procedures. I like how it is easy to create high-quality guides with the help of Google Chrome Extension. That way, no coding is needed to create guides with UserGuiding. Lastly, UserGuiding has wide array of features encompassing of Analytics, Hotspots, Segmentation etc. > > **Inconvénients**: 14 days for free trial are not enough to make clear decisions. To make sure that they give prospective customers time to make informed determinations, they should at least increase duration for free trial to 30 days. However, with extra 30 days money back guarantee, it is all good. > > Create and track the performance of guides with Analytics available on this app. ----- Page : 1/3\ Suivant: [Page suivante](https://www.getapp.fr/software/127379/userguiding?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/127379/userguiding) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées