--- description: CTM : qu'en pensent les utilisateurs ? Lisez les avis sur CTM, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CTM - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de téléphonie](/directory/294/telephony/software) > [CTM](/software/127363/calltrackingmetrics) # CTM Canonical: https://www.getapp.fr/software/127363/calltrackingmetrics Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/127363/calltrackingmetrics?page=2) > CallTrackingMetrics est une solution d'attribution marketing, de renseignements sur les conversations et de centre d'appels. Enregistrez le parcours complet des clients entre toutes vos équipes. Suivez toutes vos conversations sur des appels téléphoniques, des SMS, des formulaires et des chats grâce à une seule et même plateforme. > > Conclusion : 158 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 158 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CallTrackingMetrics - **Pays**: Severna Park, É.-U. - **Entreprise fondée en**: 2010 ## Contexte commercial - **Prix à partir de**: 79,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Albanie, Algérie, Allemagne, Angola, Antigua-et-Barbuda, Argentine, Australie, Autriche, Azerbaïdjan, Bahamas, Barbade, Belgique, Belize, Bhoutan, Biélorussie, Bolivie, Bosnie-Herzégovine, Botswana, Brésil et 123 de plus ## Fonctionnalités - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Alerts/Escalation - Analyse de reconnaissance vocale - Analyse des campagnes - Analyse prédictive - Archivage et rétention - Assignation de demandes - Assurance qualité - Attribution entre canaux - Attribution multi touch - Automatic Outbound Dialer - Autoresponders - Bloqueur de spam - CRM - CTI (couplage téléphonie informatique) - Call Scoring - Campagnes multiples ## Intégrations (65 au total) - AB Tasty - Acquisio - Adobe Analytics - Adobe Commerce - AgencyAnalytics - CAKE - Call Criteria - Cloudflare - Dazos CRM - Dialogflow - Drift - Dynamics 365 - ElevenLabs - Facebook Business Suite - Freshpaint ... et 50 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) ## Catégories connexes - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) - [Logiciels de marketing conversationnel](https://www.getapp.fr/directory/1659/conversational-marketing-platform/software) - [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software) - [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software) - [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software) ## Logiciels similaires 1. [800.com](https://www.getapp.fr/software/2008915/800-com) — 4.7/5 (333 reviews) 2. [Nextiva](https://www.getapp.fr/software/91289/nextiva) — 4.6/5 (917 reviews) 3. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (224 reviews) 4. [Dialpad](https://www.getapp.fr/software/103849/dialpad-sell) — 4.2/5 (564 reviews) 5. [Five9](https://www.getapp.fr/software/91276/five9) — 4.2/5 (482 reviews) ## Avis ### "Exceptional Value and the Support is Top Notch\!" — 5.0/5 > **Jennifer** | *22 septembre 2020* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: We have been with CTM forever it seems like\! I have used many different call tracking applications, but, they are hands down the best\! If you need something specific from reports, to call handling, forwarding, whispers, they can do it all. The support team is the most helpful with a quick response. From small to big issues they can do it all\! The value you get with this CTM far exceeds any other software. > > **Inconvénients**: Honestly, there really isn't anything that I don't like. I haven't found anything that they can't do. If they can't do it, they find a way to make it happen for you. > > We are a marketing company and use it when placing ads via print, online, craigslist and so much more. It has helped us save numerous accounts that say they are not getting response from their advertising with us. We are able to print out detailed reports and physically show them how many calls they are receiving. ----- ### "Great tool for sales and marketing teams" — 5.0/5 > **Jared** | *15 septembre 2025* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Ability to track calls for sales teams to better understand sales close rates, and attribution for marketing teams to better understand marketing campaign efforts > > **Inconvénients**: You cant filter calls by campaign medium. This would be really helpful when trying to understand how many calls came from a particular marketing campaign. > > Overall experience has been great, I would recommend anyone looking to implement a call tracking software to try our CTM ----- ### "It is not ideal but does integrate with other programs and software" — 3.0/5 > **Rachel** | *6 février 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: It helps us to know when someone is calling into one of our tracking lines. It integrates with Infusionsoft via zapier (one way connection so that infusionsoft doesn't cause issues for them) and then it also allows us to listen to those calls. > > **Inconvénients**: It does not record all calls. It does not do a great job of creating contacts into Infusionsoft as it makes duplicates because of how the system connects, NOT sure if this is their fault, Zapier's fault or Infusionsoft's fault. > > It is better than not having a program to track calls and it helps us to identify the sources for ROI purposes, but does not produce regular reports and you really never know if the person came from where it says if they call the main number which is not recorded and they can't make that happen, but to be fair neither can any other company I have talked to outside the actual phone company. ----- ### "Welcome to the big leagues\!" — 5.0/5 > **Max** | *1 octobre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 2.0/10 > > **Avantages**: Very robust a capable platform for managing calls. If you can dream it, call tracking metrics can make it happen. Tech support and on boarding have been. 5 out of 5 so far. While the platform is vast and somewhat complicated - the capabilities are worth it. > > **Inconvénients**: Its complicated\! Took several days to get our 5 person team up and going. Also, there is lots of testing that is necessary. A flow chart of how calls behave would be appreciated. Also, the cost, while it is not cheap we hope to see an increase in revenue. > > Overall, we are satisfied with the system and impressed with its capabilities. We have already seen a positive impact in our business. ----- ### "Satisfied with the product\!" — 5.0/5 > **Armando** | *12 février 2024* | Cabinet d'avocats | Taux de recommandation : 10.0/10 > > **Avantages**: All its tracking features, from marketing attribution to performance, it helps with the decision-making and implementation of new strategies. > > **Inconvénients**: More direct integrations would be great, that way being able to automate more processes would quite simple. > > Wouldn't trade it for any other platform, the ease of use and all its features are simply above the average platforms. ----- Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/127363/calltrackingmetrics?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/127363/calltrackingmetrics) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées