Spruce
En savoir plus sur Spruce
Spruce est une solution de gestion d'entreprise et de POS (point de vente) basée sur le cloud pour les entreprises de tournage et de matériel de construction. Elle offre une gestion des processus de bout en bout pour les ventes, la comptabilité, les achats, la location, la fabrication, la livraison, etc., à partir d'ordinateurs de bureau et mobiles. Conçue spécifiquement pour les concessionnaires de matériaux de bois et de matériaux de construction, Spruce aide les utilisateurs à communiquer avec les fournisseurs, à effectuer des bons de commande, à suivre l'inventaire, à gérer les clients, etc.
Les entreprises peuvent utiliser Spruce comme système de point de vente pour vendre des articles de vente au détail aux clients et utiliser des fonctionnalités telles que la numérisation de codes-barres, l'impression des reçus et le traitement des paiements par carte de crédit. Les utilisateurs peuvent également gérer la comptabilité, suivre les ventes et afficher des rapports visuels sur les métriques commerciales importantes. Spruce facilite la gestion des clients avec des outils pour mettre à jour les clients lors des livraisons, envoyer des factures aux clients et fournir un accès à l'application mobile ProLink en libre-service pour les clients. Spruce propose également l'application mobile AnyWare qui permet aux entreprises et aux employés de gérer les commandes et les données en déplacement depuis n'importe quel appareil Android. Les autres fonctionnalités de la plateforme comprennent le suivi et le réapprovisionnement des stocks, la gestion des bons de commande, la gestion des documents, le marketing et la gestion des fournisseurs.
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Spruce
Clients types
- Auto-entrepreneurs
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le cloud
- Sur site
Disponible dans les pays suivants
Australie, Canada, Royaume-Uni, Irlande, Îles Caïmans , États-Unis et 1 autres
Langues
anglais
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à Spruce
Images
Fonctionnalités
Nombre total de fonctionnalités pour Spruce : 172
Alternatives
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NetSuite
RockSolid MAX
Avis
Vous avez déjà Spruce ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Very Satisfied
Publié le 10/01/2019
As with any software of this nature it is only as good as the information you put into it. If you...
As with any software of this nature it is only as good as the information you put into it. If you do not input purchase orders correctly or receive the product correctly it will not keep your inventory correct or cost correct. The learning curve is not high but you do have to take the time to learn how to use the software and what the different functions will do. As with any software change or upgrade do your homework first and list out your expectations to see if the software you are looking at will meet those expectations.
Avantages
Very user friendly. POS works well and is quick to get customer invoiced. The document management built into the software is very good and eliminates the need for paper files. Can easily tag external documents and scan into the software and tag to specific invoices, orders, quotes. Customer support has been great to deal with. They provide a good online help system with videos and documents to explain how to work with the software. There are lots of add on features if you need them. The implementation went very smooth when we switched over from the ECS PRO system we were on. The day we went live we were up and running that afternoon on the ECI Spruce system. The implementation team outlined a course of action over several months to get everything in place and tested before the actual go live date. The key to the success we had was in the planning done by Spruce and on us acting on there advice and getting the training and pre implementation check list done.
Inconvénients
Crystal reports (optional add on) does take some time to get used to and is a little hard to use on initial setup. But overall it offers good reports.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Review of Spruce at Cleveland Lumber
Publié le 01/07/2021
We have seen much greater control over our inventory, also we are able to monitor exceptions easier...
We have seen much greater control over our inventory, also we are able to monitor exceptions easier through reporting. Also, purchasing has been easier by being able to see our ordering history and usage on different products. Our daily balancing procedure has been simplified thanks to Spruce. While our staff has struggled some to adapt to the system most of this is due to their refusal to go to training.
Avantages
As a manager I like the features that allow for reporting on data collected through the normal course of business such as product use by month. Also, the ability to price certain items based on a fixed margin based on current cost if selected. Lastly, while not a uncommon feature, I like to be able to send documents such as invoices via e-mail which our last system wouldn't do. We also like the Delivery feature that allows sales people to see the status of there delivery. There are many more, but these are just a few.
Inconvénients
While probably not an issue at every business, our staff is a little older, less sophisticated and not very computer literate. It would be nice to have people that specialize in each segment of our business to come spend more time doing individual training to get them up to speed on their specific roll in the new system. It can be overwhelming for the implementation specialist to train everyone and also for those like myself to train everyone in rolls that I am not so familiar in such as Manufacturing.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
not impressed , very limited , time burner
Publié le 24/12/2022
im not very impressed with this system. clearly no one in the design team ever worked retail ,...
im not very impressed with this system. clearly no one in the design team ever worked retail , unless maby it was union and burning time was an advantage.
Avantages
i doo like some features like importing orders to sales inv.
Inconvénients
only 1 screen can be open at a time. with the last system i could have un limited screens open. having to have to close what you are doing every time there is a second task is a huge waist of valuable time. also haveing to jump between task designations is a time waiter as well.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Getting Used to Spruce
Publié le 14/04/2022
I like Spruce in general. I think we would have had a better experience with our turnover from ECI...
I like Spruce in general. I think we would have had a better experience with our turnover from ECI to Spruce had the pandemic not hit and we had had trainers on site.....but we have made it!
Avantages
I think that Spruce is easy to use once it is gotten used too. It is somewhat like our old system, with some defined differences. I love the ease of looking at customer's accounts. I love the posting of accounts payable invoices and paying the invoices.
Inconvénients
There are little aspects about Spruce that are aggravating, like the re-receiving in purchasing seems to have extra steps that are un-necessary. The backing out of invoices and deposits seems to also be a little extra
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Spruce - Mostly Good!
Publié le 18/04/2022
Spruce has been an upgrade for us overall and we look forward to utilizing more aspects of the...
Spruce has been an upgrade for us overall and we look forward to utilizing more aspects of the software in the near future. Our biggest gripe with Spruce has been the lack of available customer service representatives when we call with an issue. There are times that weeks go by before someone calls us back. It has definitely been the most frustrating part of our experience thus far. The customer service reps are knowledgeable - there just aren't enough of them to handle all of the calls.
Avantages
Integration was a bit of a struggle at first but once we got things figured out, the software has run very well. It has a ton of capability - we haven't even scratched the surface yet! We plan on implementing more features soon - rental and customer loyalty - and look forward to streamlining those in our store.
Inconvénients
There are aspects of the software that feel a little clunky still, or that require a lot of back and forth to accomplish a task.
Spruce - FAQ
Voici quelques-unes des questions fréquentes sur Spruce.Q. Quels sont les types de licence disponibles pour Spruce ?
Types de licences disponibles pour Spruce :
- À partir de :
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Spruce ?
Utilisateurs habituels du logiciel Spruce :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000
Q. Dans quelles langues Spruce est-il disponible ?
Langues dans lesquelles Spruce est disponible :
anglais
Q. Spruce prend-il en charge les appareils mobiles ?
Appareils pris en charge par Spruce :
Q. Avec quelles applications Spruce peut-il s'intégrer ?
Nous n'avons pas d'informations sur les intégrations offertes par Spruce.
Q. Quelles sont les ressources d'aide disponibles pour Spruce ?
Ressources d'aide disponibles pour Spruce :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Spruce.
- Logiciels de gestion de stocks
- Logiciels de gestion des commandes
- Logiciels pour la distribution
- Logiciels pour inventaire
- Logiciels de fidélisation client
- Logiciels de comptabilité
- Logiciels de comptes fournisseurs
- Logiciels de relance client
- Outils de BI
- Logiciels ERP
- Logiciels pour la fabrication
- Outils de reporting
- Logiciels de caisse
- Logiciels de gestion documentaire
- Logiciels d'e-commerce
- Logiciels e-commerce multicanal
