ElectroNeek Platform

Electroneek is a great RPA tool for SMBs to use largely because it offers many of the features of the bigger RPA offerings for a fraction of the price. My team has been able to develop both simple and complex bots that have been very useful to our business. On top of that, their support is very good and has been very responsive to any questions that we've had. Highly recommend!

Their knowledge base could be more expansive, but they are very easy to reach over email and are very responsive.

I am a developer and architect with this product. Our clients are more preferred with the price. Most of the RPA tools have the same type of features but electroneek is giving more benefits for pricing.

On-Prem deployment is not easy with Electroneek since it is a cloud-based product.

I thought this would be a good system to save time and money but the implementation time was overwhelming.

I wanted to share some feedback on my experience with ElectroNeek. When I signed up, I was looking for a robust support system, but instead, I've been met with a series of disappointments. First off, I was told I needed to complete Core Training before I could get any real support. The training itself was filled with a bunch of fluff about AI history that didn't help me use the software.

To make matters worse, my user profile wasn't set up correctly, so I couldn't even complete the training tasks. This cost me hours of time. Then, despite already paying a hefty subscription fee, I was told it would cost an extra $5,000 for training to use the software effectively – it felt like a bait-and-switch.

And the limitations! I had no idea there was a cap on AI usage per month, and using up half of my allotment on test processes was a shock. Plus, I was under the impression that the professional services I paid for would include them building processes, not just one-on-one support.

After jumping through hoops to complete the training, I was blocked from getting development support because I supposedly didn't have the right subscription package. Booking support sessions turned into a circus too – I could only book an hour at a time and had to wait to see if I was "eligible" for more.

The one hour of support I did get wasn't enough to complete a simple task of saving a PDF to Dropbox with the right file name – I had to spend another two hours figuring it out myself.

And to top it all off, the system itself has been a headache. The Chrome extension wasn't in the store, picking web elements wasn't intuitive, and I kept hitting error messages. Not being able to open projects from older versions of the software really shakes my confidence in its reliability.

I really hoped for a better experience with ElectroNeek, and I believe there's a lot of room for improvement in transparency, support, and system usability.

Great product! Best for automating your business processes.

Pricing was a little high before, but now it's fine